Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend this umbrella enough. As someone who hates umbrellas and especially carrying them around, I am so happily surprised by how amazing the Gilley umbrella is. Not only is it light and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The umbrella performs great in strong winds, held up particularly during a slight storm. The handle feels ergonomic and the brolly just feels incredibly well made. It is perfect when walking and so ea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Gilley umbrellas for, I think, almost two years now. I love the portability of the product - it lives in the bottom of my bag until I need it. The case is easy to hold and being able to pu... Voir plus

Noté 5 sur 5 étoiles

Had a really positive experience so far with Gilley. Met the owners at an event nearby where I live and immediately loved the idea of the umbrellas. I bought two of them. Unfortunately, one of them... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Écrit par l'entreprise

Gilley is the umbrella that thinks beyond the rain. Gilley has a unique hard, watertight case that doubles as an optional handle to pop your umbrella into when wet, meaning it’s instantly dry to put away in your pocket or bag for zero soggy wet mess. No more losing and leaving your umbrella. It's sturdy in the strongest of winds (up to 40mph, to be exact). Tested at an indoor skydiving facility. Gilley was dreamt up, designed and tested in London.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Honestly couldn’t function in UK weather without my Gilley umbrella anymore 😭

Honestly, it’s by far the best umbrella I’ve ever owned! I came across an article hyping Gilley up last summer while I was on holiday and after checking out the website and instagram thought it was an investment worth making living in the wet UK and commuting. I’ve had countless small umbrellas blow inside out and break, or just be too awkward to carry if they’re too big, and when they’re wet it’s even worse to walk around with so loved the idea of the hard case too! I was NOT disappointed 🥹 a year later and it’s hands-down the best umbrella I’ve had, and I can’t be without it! And with London/UK weather and almost needing an umbrella even when there’s no rain forecast it’s so convenient to carry and use. 10/10 would recommend

Oh and the Gilley team are so so helpful if you ever contact them - I can’t thank Reid enough for help with my query over a year after my purchase! That kind of customer care is so rare. It’s honestly been a great experience from the beginning.

12 septembre 2025
Avis spontané
Logo de Gilley

Réponse de Gilley

Thank you so much Juanita! Great to have you on board

Noté 5 sur 5 étoiles

Excellent product

Excellent product. Ordered umbrella for wife who absolutely loves it and is blown away by the build quality and overall design

17 février 2025
Logo de Gilley

Réponse de Gilley

Love it, thank you Graeme!

Noté 5 sur 5 étoiles

Great brolly

Just wanted to say... Day one was a success!! . Rained all day on and off and I had to walk to quite a few venues and get a few buses today. I thought it would take me ages to get the hang of it.. But no... Easy peasy! Got it rolled up and in the case in no time......I think about 7 times today. I didn't really notice the extra weight at all. I am very happy. There was no wind today so I've still to see how that goes. But I am delighted. I love that you've thought of everything. Attention to detail is fab. It does what it promises... And hopefully the carabiner clip means I won't lose it. Brolly for life! Well done. 🎉😁 Thank you for all your hard work. I wish you every success.

16 juillet 2025
Avis spontané
Logo de Gilley

Réponse de Gilley

We are with you all the way!

Noté 4 sur 5 étoiles

Good service

Good service. Currently in drought weather so not tried it with water but opens and closes at least as well as any.

21 avril 2025
Noté 3 sur 5 étoiles

Robust but difficult to put back into handle container

I wanted a more sustainable, less messy umbrella that was robust in rain and wind. This product ticks most of the boxes but it’s challenging putting it into the handle container after using it, you really have to ensure the umbrella is tightly wound, so that it fits back in. This is messy when it’s wet with rain and you’re in a hurry or don’t want to get water elsewhere. Therefore, the premium for the uniqueness of it isn’t really worth it, in my opinion.
I also think the span of the umbrella could be a bit wider but overall coverage is good.

28 février 2025
Logo de Gilley

Réponse de Gilley

Hi Felipe, thanks for taking the time to write a review. Glad to hear that the product ticks most of the boxes and that the overall coverage is good.

We'd love to hear more about your interaction with the umbrella after use so will reach out separately. Feel free to shoot us any and all feedback at hello@gilley.uk as we are continually improving and also helping our customers to reduce those types of interactions!

Noté 5 sur 5 étoiles

Excellent service and umbrella

Quick delivery ,well packaged ,excellent umbrella works well in both wind and rain easy to use very clever design especially handle becoming somewhere to put your dripping umbrella in would recommend and I'm very pleased with my purchase

19 février 2025
Logo de Gilley

Réponse de Gilley

Love it, thank you W!

Noté 3 sur 5 étoiles

Didn't do what it said on the tin

This product came to my attention when I saw it on Dragons Den. I ordered mine from Amazon paying just over £33. A lot of money for an umbrella but I eagerly awaited rain which came this morning. As I left the house I connected the base to the umbrella then problem number 1 arose. The velcro has the strength of superglue and I was concerned I might rip the fabric.
Having done that I opened the umbrella and problem number 2 presented itself. It took 4 attempts to to secure the locking clip. It kept closing on me. Started walking and problem number 3 happened. My head was dry but the rest of me was getting soaked! Having arrived at work I was greeted with problem 5. It doesn't go back into the case unless you roll it really tight. At least I've now got soaking wet hands but I've done it, all be it on the third attempt. Thankfully it was dry on the way home and you can imagine my horror when I took it out of the case to find it's soaking wet with a puddle at the bottom of the case. I thought the whole point of this would be to dry the thing!

I'm loathe to write a bad review and I've read many positive reviews but this is not for me. I'm sending it back for a full refund and I'm reverting back to my trusty golfing umbrella.

23 avril 2025
Avis spontané
Logo de Gilley

Réponse de Gilley

Hi Richard, really sorry you've had this experience. We try to point first time users to this tutorial video if there's an opportunity to avoid some of the frustrating initial mishaps that you've outlined, like getting the runner to clip on that first go and wrapping the umbrella without too much difficulty or soaking wet hands (https://www.youtube.com/watch?v=reHdJIxAVUI).

We see what you mean by water in the case - we want to keep the wet umbrella completely dry in storage for you and your belongings for a period of time but do recommend air drying it out within 24-48 hours when you're comfortably back from being out and about. We haven't quite found a way for the umbrella to dry itself yet!

We find that once that first run through is done, people pick up the motions quick and appreciate the value proposition but it sounds like one and done for you.

Sorry again! Please reach out to us at hello@gilley.uk if there's anything we can do to improve your experience.

Noté 4 sur 5 étoiles

Very light

Very light, easy to put up. Easy to put away in the tube once you get used to it. It needs to be tightly furled which takes practice. It is then easy to stow away. On a very windy day it blew inside out but snapped back in place in a sheltered corner so passes the wind test. I found it easy and comfortable to hold but my wife has small hands so did not use the outer shelf but instead held the stem.

23 février 2025
Noté 4 sur 5 étoiles

A decent product that is worth the…

A decent product that is worth the money. I think there are a few design tweaks that could make it perfect but overall I think its good. I like the sturdy handle and how it fits neatly in my bag and doesnt get everything wet. I do think when I pop it up the material feels a little flimsy and I sometimes struggle to get it to clip into place. If those things were resolved then I would give it 5* and also I would be willing to pay up to £50 for the perfect umbrella.

14 février 2025
Noté 5 sur 5 étoiles

Version 2 is outstanding.

A while back I purchased Version 1 as a gift. When Version 2 came out I wanted to get one for myself. Super impressed with it.

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great umbrella

Nice and classy umbrella. Value for money. Durable during strong winds. Would recommend everyone if this is in your budget.

19 décembre 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus