Gillies Avis 

10 042
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Popped in to the store for a browse at new dining chairs. When we asked about certain models, the assistant was so helpful and friendly. She looked at different payment options and suggested stain co... Voir plus

Noté 5 sur 5 étoiles

Excellent Service. Robert at Aberdeen store was very friendly, knowledgeable and helpful. The mattress ordered is of very high quality. Delivery was prompt and hassle-free. Gillies were happy to pric... Voir plus

Noté 5 sur 5 étoiles

We recently attended the Broughty Ferry branch with our frail elderly mother. She was keen to purchase a new bed for herself. We were met with a lovely , patient member of staff ( so sorry cannot reme... Voir plus

Noté 5 sur 5 étoiles

We have only had our furniture for one day but it looks beautiful and is so incredibly comfortable. I took out the insurance offered and this will ensure i can keep it looking as wonderful as it does... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de revêtements de sol
  4. Magasin de luminaires
  5. Magasin de meubles de salon
  6. Magasin de matelas

Écrit par l'entreprise

Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(10 042)

1 561 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

1st Class Service!

Popped in to the store for a browse at new dining chairs. When we asked about certain models, the assistant was so helpful and friendly. She looked at different payment options and suggested stain cover. She made our purchase a great experience. Very efficient and 1st class service.
We opted to collect our goods from the storage facility behind Sainsburys. They asked what time we wanted to collect and had our chairs ready for us. All we had to do was reverse up to the door. The staff here were also very efficient and friendly.

11 juillet 2026
Noté 5 sur 5 étoiles

Absolutely brilliant

We have only had our furniture for one day but it looks beautiful and is so incredibly comfortable. I took out the insurance offered and this will ensure i can keep it looking as wonderful as it does now. The whole process was easy and communication was great. The delivery was really good too with both men doing a brilliant job in very warm weather. All round superb customer service and i would absolutely shop at Gillies in Perth again.

14 juillet 2026
Noté 5 sur 5 étoiles

Great service

Robert was extremely helpful and guided us through choosing both a mattress and a bed that suited our needs. His knowledge and friendly approach made the whole process easy and stress‑free. I would happily recommend this company to others.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Annoyed that online the Amtico floor…

Annoyed that online the Amtico floor cleaner was in stock. I live in Perth so requested a click and collect service, yet it took a WEEK to receive my goods from store pick up

30 juin 2026
Logo de Gillies

Réponse de Gillies

Hi Shona,

Thank you for taking the time to share your feedback. I am very sorry for the delay you experienced with your click-and-collect order and for the frustration this caused.

To give you some context on what happened, we actually had two of your items in stock at our Perth store, but the third had to be transferred from another location. Unfortunately, the transfer missed our weekly Perth delivery van, which delayed the arrival of your complete order by a week.

We completely agree that our communication should have been much better throughout this process. We are currently reviewing how we handle stock transfers and customer updates to ensure this doesn't happen again.

Apologies again for the delay and thank you for leaving a review.

Regards,

Ross Holder
eCommerce Manager

Noté 5 sur 5 étoiles

Good deal on the carpet

Good deal on the carpet, the fitters did a grand job quick and professional.
They arrived late in the day, it seemed to us they had a number of other jobs which had delayed them. Unrealistic programming by somebody.

13 juillet 2026
Noté 5 sur 5 étoiles

The whole experience was excellent.

Sales people at the shop were informative and helpful. Having ordered and paid the deposit we were given an accurate waiting time. Arranging delivery was also excellent: we were told the day and then the time of which the delivery would take place. The two delivery men were very polite and professional, and were a credit to the company.

9 juillet 2026

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