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Lisez les avis des autres

Noté 1 sur 5 étoiles

Avoid at all costs. Only interested in closing down the deal and forcing you down a certain route. Very friendly and 'helpful' to start with but they start putting pressure on you by saying creditors... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful, always available to talk through concerns or information and very supportive. Darren was great! If you need support in this area I would recommend 👌

Noté 5 sur 5 étoiles

After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant th... Voir plus

Noté 5 sur 5 étoiles

Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and po... Voir plus

À propos de l'entreprise

  1. Service d'allégement de la dette

Écrit par l'entreprise

Please note that we are Giraffe Money, NOT the Giraffe Cash App which is a completely different business and we have nothing to do with. We specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App. So, please don't leave a review for the wrong business.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(166)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great support from the staff at Giraffe…

Great support from the staff at Giraffe Money, so much knowledge and understanding. Really helped me find a way out from debt after being in debt for so many years. In particular, Darren whose customer service was excellent. Very pro active and very professional. Really helped me turn a corner.

29 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

A future not dominated by debt!

I’ve been in a really bad position for years, absolutely drowning in mounting debt and monthly charges, and serious stress + anxiety with it.

Darren’s brilliant non judgmental guidance and support from the start has made it such a smooth and stress free journey, right thru to having the IVA proposal approved today. He demonstrated clear depth of knowledge, experience, and balanced professionalism with an incredibly personable and friendly approach. I’ve felt in safe capable hands, and fully informed and consulted at every stage since the start of the whole process.

The news is still sinking in, this is a HUGE relief and nothing short of a life line for me. Now really looking forward to living a life not dominated by debt!!!

THANK YOU DARREN + GIRAFFE!

10 mars 2025
Avis spontané
Logo de Giraffe Money

Réponse de Giraffe Money

Thank you for such a kind review it's nice to hear our staff members being praised in the right way for the great job they do! And we are happy we've managed to help!

Thanks

Team Giraffe

Noté 5 sur 5 étoiles

Giraffe 🦒 money saved my bacon!!

I’ve only just recently used these guys and all I can give is nothing but praise to them for the help. The ease and speed that everything has been done from start to finish was such a weight off my shoulders.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience all around 🙏

Giraffe money have been fantastic from start to finish, very knowledgeable and helpful from day one, talked me through every step of the way and helped keep my mind at ease throughout the entire process, would recommend to anyone 👍

13 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Go with Step Change instead

I spoke to them and decided to go through Step Change for a Debt Management Plan as there’s no additional fees unlike these

7 février 2025
Avis spontané
Logo de Giraffe Money

Réponse de Giraffe Money

Hello - Thanks for taking the time to leave a review. We need to point out that all options including the free service are explained to every person we speak with. And the choice is never ours it's always the customers. We feel that leaving a one star review based on this is incredibly unfair and would ask you to consider removing it.

Noté 5 sur 5 étoiles

Darren

Darren, He was so understanding ,Patient and really listened to my situation he went above and beyond to help me figure things out. I was so nervous but, he never judged and made me feel completely at ease .He gave me the best advise and I shall be forever grateful to him .

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Geen aanrader

Ik denk dat de positieve reviews van vrienden of influencers komen want ik geloof echt niet dat mensen hier oprecht positief over zijn. De reclame filmpjes zijn natuurlijk nooit realistisch maar dit is wel heel ver van de waarheid. Met een halve dag aan spelletjes doen mag je blij zijn met een paar euro terwijl het minimumloon 14.06 is. Nou mensen. Als iets te goed is om waar te zijn klinkt het dat ook. Ga maar gewoon werken dan verdien je veeeeeel meer dan uren naar een scherm krijgen voor een paar cent.

16 janvier 2025
Avis spontané
Logo de Giraffe Money

Réponse de Giraffe Money

Hi,

It looks like there’s been a mix-up - we believe you're trying to contact or review a US-based app called Giraffe Cash App.

Please note that we are Giraffe Money, a completely separate UK-based company. Unfortunately, we are unable to assist with any issues related to Giraffe Cash App, as we have no affiliation with them at all.

Giraffe Money is a UK business and we specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App.

We hope you're able to get in touch with the correct organisation and find a resolution soon and we would really appreciate you removing this review as it’s not for the correct business.

Many Thanks,

Giraffe Money

Noté 5 sur 5 étoiles

I just wanted to take a moment to…


I just wanted to take a moment to express my appreciation for the Giraffe Money. They have been incredibly supportive and have guided me through challenges as a friend would. Their assistance has been invaluable, and I feel fortunate to have such an excellent TEAM by my side. Thank you for all that you do.
Together
Everyone
Achieve
More
Thanks again for getting back on track

16 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Honestly I was skeptical at the beginning, I thought it seemed too good to be true. But by the end of the process I can tell you that it's everything that it's hyped up to be.

Darren and Martin were both excellent and made the process as easy and stress-free as possible. As someone who is quite an anxious person they definitely have been great in reassuring me throughout the process and making sure I felt comfortable with everything.

If you're considering your options or if you're having a hard time with your debt I'd 100% recommend getting in contact with giraffe money.

25 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Now my mind is at ease

I was in a stress every month I'd get paid and be broke after paying bills and minimum payments on my debts only taking more debt out to survive. I thought this has to stop. Giraffe money made it all super simple they were patient understanding and sorted it so quickly the always reassured me along the way and checked if it was what I wanted and if it was right for me so I knew what was ahead 100% great service thank you

4 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Darren at Giraffe was absolutely…

Darren at Giraffe was absolutely amazing. My experience and engagement with him was nothing short of fantastic and he made me feel completely at ease during a time that was making me feel anxious. His non judemental manner towards me was spot on. Cannot recommend Darren and Giraffe enough. Absolute seamless process from start to finish.

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience

I had a great experience, very helpful with everything. Definitely would recommend to anyone in need of this service. I’d like to personally thank Martyn and Darren who helped me with my case!

6 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Don’t struggle financially

Can’t big Giraffe money and Darren up enough. I’m a single mom and I didn’t know which way to turn financially. He sorted my IVA out in less than a week. Made my Christmas bearable. Would recommend to anyone struggling with money. Don’t try and do it alone there’s help.

18 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I saw the page on instagram was a bit…

I saw the page on instagram was a bit sceptical at first but still filled the form and was contacted the next day. Everything was smooth from beginning to end. I felt like I was being heard and I felt comfortable that I was getting advice that’s best for my situation

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company

Fantastic company! Darren, penno and flynn were great on the case, great experiance would recommend 100%. Thanks again

2 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

My experience has been absolutely…

My experience has been absolutely fantastic from start to finish.
Highly recommended company they listened without judgement and assisted me with everything.
Darren, John and Drew have literally been amazing.
Thank you all so much for everything you have done.

18 octobre 2023
Avis spontané

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