GitLab Avis 

GitLab closed my account without prior warning and without giving me a clear explanation.

What is even more frustrating is that I was also prevented from accessing or downloading my own projects and files.

Whatever the reason for the suspension, users should at least be given a clear explanation, a chance to appeal, and an opportunity to export their work before losing access completely.

This experience has seriously damaged my trust in GitLab, especially for storing important or unpublished projects.

Хочу выразить отдельный респект за очень удобный gitlab-runner. Любой cicd настраивается с полпинка даже без ИИ. В свое время кайфанул впервые, до сих пор продолжаю кайфовать

STAY FAR AWAY
Use literally any other alternative that isn't GitLab or GitHub.
They will remove your account without warning, microsoft bootlickers.
STAY AWAY FROM GITLAB

They make it very complicated for you to delete your account and use dirty tactics to prevent you from doing so.
If you have projects linked to your account (even blank or new ones) you can't delete it. They make you wait 30 days after deleting your project to actually delete it.
I don't remember creating any projects so I think they add one by default when creating your account so that you have to wait the 30 days.
Then they tell me to reset my password to verify my identity and be able to delete it.
STOP. JUST DELETE THE ACCOUNT AND STOP SPAMMING MY EMAIL.

I didn't like me experience with Gitlab at all. They force you to make an account (I only wanted to download something), and then make it hard to delete it.

The worst bug riddled enterprise project management suite I have ever used.

Find a bug, check if its already reported, find it is, see its 8 to 11 years old with a chain of complaints.

UX there is a 50/50 change a page will dynamically update with changes.

Pipelines is slow, Jobs and Pipelines are separate views with none intuitive layout and navigation.
Jobs lack job context to identify what the job actually was that ran in the UI.

Merge request creation lacks branch content context and the whole flow is glitchy.

Documentation is a mess. Contributing to it to fix it is a mess.

Dirty 2 year contract lock-in if you miss your cancellation period. Then they try to raise the prices mid contract.

3 Major SLA incidents not reported as SLA infringements, kept it quiet.
Example: Deployments broke for 3 days because someone removed code they should not have, it should have taken 10 minutes to fix pointing out the cause and fix my self.

Ordinato impianto elettrico con strumentazione e porta targa,
Mi è stato chiesto il modello della moto in fase di ordinazione in modo da farlo precisamente per la mia moto
Arrivato dopo circa 35 giorni…
Impianto corto non arriva allo stop posteriore, alla strumentazione sul cupolino e nè al pedale del freno posteriore….
Cablato pure peggio dato che anche con le chiavi in posizione di off il clacson suona lo stesso..
Per esigenze di tempo dato che la moto era ferma lo faccio modificare a mie spese, ma documento tutto con foto e video per renderli partecipi e chiedere un rimborso/coupon/compromesso visto l’ errore…
Mi viene risposto che le spese delle modifiche non rispondono, il cablaggio è fatto apposta corto perché universale(e allora cosa chiedi il modello di moto in fase di ordine… ma soprattutto perché scrivete “completamente personalizzabile in base alle esigenze”)
Ma si offrono di effettuare le modifiche all’ impianto gratis, così da lasciar la moto ferma in sostanza altri 40 giorni😂😂😂

Ridicoli , non professionisti… materiale di pessima qualità costruttiva

Ps per i impianti elettrici consiglio invece queste tre aziende
-energysystem
-wdracing
-vmracing

Ordinato ( e pagato ) un portatarga in data 09/08/2025 e dopo un mese ancora non è arrivato nulla. Fra l’altro non c’è la possibilità di contattarli telefonicamente in quanto il numero risulta perennemente irraggiungibile

Do you appreciate your health? If so, stay away! This product is cancer inducing

Veryyyyy Veryyy bad Service just waste of time dont use them 🖕🖕🖕

Ordinato un banalissimo portatarga universale pieghevole e pagato con PayPal. È passato un mese e non si è visto ancora nulla. Contattati attraverso il sito di pagamento hanno risposto che è in verniciatura e spediranno appena pronto.
Penosi!

Non-obvious added value compared to competitors. Doesn't support browser password manager, which makes it hellish to log in.

Atrocious customer support. I contacted them to try to find out what subscription would give me a feature I needed. After bouncing me around between people and arrange a call (e.g. wasting a lot of time just because it's not documented), they told me a certain subscription should work. I sign-up for it, and it didn't do anything - it didn't seem linked to my account at all because the setup is so needlessly confusing, so I tried it a different way and ended up with two subscriptions that both didn't give me what I needed, in fact they didn't seem to give me anything. I immediately asked for refunds and to cancel both and never heard back, and now it wants to renew for another year.

The site is fine to use for free, but as soon as you try to pay for it it's atrociously awful, because for one thing the payment system seems to be a separate system and ensuring it's linked to your actual account is a big mess. Just use it for free, but if you need more features, switch to something else that you can trust.

Very good application for software development

Scale is not low enough. One of the worse user experience you can possible have. If a software manages to get you angry, then its either that their UX team is incompetent or the management is negligent and careless or perhaps both in the case of gitlab.

SCONSIGLIATISSIMO, ho ordinato un angel eye rgb da ben 150 euro, tempi di consegna poco buoni, qualità del faro fatto con stampante 3D davvero pessima, fatto interamente di plastica, arrivato senza una scatola identificativa, direttamente nel pluriball, il faro non l'ho mai visto in funzione, sia su moto con sia senza batteria, ne ho provate di ogni ma non funziona. restituito più volte, non hanno mai fatto nulla, davvero irrispettosi e per nulla professionali.

Sometimes it runs, sometimes it gets stuck.
What can I say - Just don't use this buggy business that doesn't make even sense

I lost my authenticator app and my recover codes. Now I cannot regain access to my account (and many critical repositories I had there). They don't have any (not even minimal) customer support for free users (I was a free user). Now all my code is completely lost.

Gitlab Enterprise - Poor quality, Poor SLA turnaround, eye wateringly expensive, buggy.

Open source enterprise solutions never make for great products, as result it is full of bugs, is disorganized, suffers from huge conflicts of interests because of its open source nature, too many people contributing conflicting ideas. Over 40,000 unresolved issues, Very slow turn arounds because of chaotic slow build pipelines for the product, simple things take months to resolve including interests falling under SLA.

The issue tracker is primitive.

This product has Groups and Repos where a Repo is a Project, so you have groups with Many Repos where each is a project therefore all Project related product features are directly tied to a single Repo, this does not make any sense, if you working on a project broken down into modules, I find this repo pivoted setup rather unfriendly to work with.

How its done with competitors is that you create a Project, all the product features are tied to that project, all are optional, agnostic of a repo, can have one or many which is much better for structured modularization.

The interface is horrible, i find it rather difficult to navigate, scattery options, the analytics features are useless meaningless charts.

Pull Request Reviewing inside the product is awful.

SAST security scanning does not work very well, been waiting for simple fixes for months so we are unable to meet a regulatory requirements.

It is very difficult to configure anything, it takes a long time to figure out how to do anything, the Docs are very wordy, the tell a story instead of getting to the point. Never seem to simple catalog a table of configurable options, in some cases they are but fails to tell you how or where.

Permissions are difficult to manage, Token access configuration around groups is problematic for modular production, users need too high a permission set to enable token creation against a Group.

There is no native support for Git Flow, so there is no Git Flow workflow UI available.

Competitor products offer very easy ways to configure per branch action permissions, for example only allowing users to make a pull request to a certain branch, as far as I can see in GitLab you can only control weather users can make pull requests at all or not, I can't see any obvious way in the UI to scope and permit actions to certain branches.

davvero poco professionali ho ordinato il pacco un mese fa e non c’è ne neanche traccia ancora inoltre pensando che loro non avessero ricevuto l ordine ne ho fatto un altro e a ciò è seguita la chiamata di uno dello staff davvero molto scortese come ultima nota negativa ho ordinato portatarga e faretto pagandoli e mi è solo arrivato il portatarga
SCONSIGLIATISSO