Excellent cleaner. Professional, got to work immediately. Lulia was very fast and efficient for the time allocated. Good flexibility and rates, good to have choice of one off clean for smaller propert... Voir plus
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We had three booking with two different cleaners. Ver poor standard of cleaning on all occasions. Basic failure to understand cleaning techniques and materials. Poor outcome. I had to clean after the... Voir plus
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We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... Voir plus
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I used Gleam for an end-of-tenancy clean and they exceeded all expectations. The property was in better condition than when I moved in. The oven looked brand new and every room was cleaned thoroughly... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.
Coordonnées de contact
Royaume-Uni
- www.gleam.cleaning/help
- gleam.cleaning
3,9
Bien
818 avis
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A répondu à 96 % de ses avis négatifs
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We engaged with Gleam a few months ago…
We engaged with Gleam a few months ago via the small business cleaning service to clean our small art gallery in Shoreditch every Monday following weekend activity. We had used a professional commercial cleaning company previously but we had so many issues with them, no shows, poor quality etc, so we decided to try something different.
Gleam's personalised approach has been fantastic and has worked great for an outfit like us. Our cleaner has become like a member of our team. She does a great job, she's even coming to our Christmas party. Would really recommend for small business over the usual corporate alternatives.
27 novembre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Stu
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Have had an outstanding service from…
Have had an outstanding service from the Gleam Team from start to finish. After some issues that meant I needed a cleaning team at short notice I contacted Gleam via their online chat. I was able to instantly book online with the cleaners arriving only 3 hours later via the last minute service.
The team did an incredible job, were kind and courteous throughout the job and I cannot thank them enough. I would definitely recommend Gleam and will use them again. Thanks!
10 novembre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Verity
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Easy booking process
Easy booking process, competitively priced and good quality cleaners.
10 novembre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Josef
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Had a great clean with Katerina today
Had a great clean with Katerina today. Place is spotless. Will use Gleam again.
9 novembre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Rachel
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Hit and Miss
Service with this company was hit and miss.
Although paid for three hours cleaners would often leave after two hours.
The service was unreliable with cleaners often cancelling on the morning of the clean.
I find the company a little odd - on its site, it mentions that they have been featured in the Guardian, Telegraph and City FM, but when I contacted these papers, they had never heard of the firm and could find no reference to them.
Some cleaners were ok, and some were terrible. The last one spent all the time on their phone and managed to put a large scratch on the floor. The company never replied to my email about this and still charged a £45 exit fee.
The company is based in Ireland, so I imagine any legal dispute a customer may have with them would be a nightmare.
17 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
This is currently under management review.
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Bethany
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Recently booked a moving house tenancy…
Recently booked a moving house tenancy clean with Gleam after being let down by one of the other outfits.
I can honestly say I have never seen the flat look so clean in all the time I have lived there. After 5 hours with Jesmeen the place literally sparkled and my landlord was also delighted with the results including the deep cleaning that was carried out on oven, inside fridge freezer etc. Job well done!
31 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Leona
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
AVOID THIS COMPANY they don't refund no matter what
DO NOT USE THIS COMPANY. Their 'no quibble' guarantee is not upheld!
Service - 1/5 the cleaner was polite. However they permanently damaged all my handles, worktop and didn't move the bed or sofa to clean behind it nor did they clean the shelving. (have photos to support this)
Customer service - 0/5 they have a slow response time. I have been waiting a month. False promises made on their site.
Detailed review -
They promise refunds if the clean isn't done well and you're not happy with it but then refuse to refund you. They make you take up any problems with the cleaner and ask you to have a call with the cleaner to discuss your problem. I have been waiting nearly a month for my money back - which likely won't cover the cost of the damages. Almost a month on and still no resolution.
We used this company to do an 'end of tenancy' deep clean. After the cleaner left I realised that all my golden brass cabinet handles had turned green and were peeling and patchy, my range hob was scratched all over and there was still lots of dust and dirt on shelves. Bed and sofa in the room hadn't even been moved to be cleaned.
I contacted the company immediately to complain and ask for a refund and at first they got back quickly but after that the responses immediately slowed. Eventually, after emailing them for a response several times they got back to me and said the cleaner 'doesn't recognise the damage caused' and therefore didn't think it 'was fair to refund/compensate for an amount from their pay'.
Firstly I was shocked to hear that the compensation is expected to come from the cleaners pay and therefore is only given if the cleaner agrees that they caused damage. I find it highly unlikely and understandable that anyone would be willing to give up their pay.
In my opinion the company made a promise to provide suitable and professional cleaners who have an understanding of what a deep clean entails (cleaning of all shelves and moving furniture to clean behind it) and that have an understanding of what products should and shouldn't be used on certain surfaces. Therefore the company is at fault for failing to educate or check the individuals they contract/employ - the company should refund me for the service I paid for but did not receive. Not to mention they literally 'GUARANTEE a no quibble refund' 'if you're not happy with the results'. It's a complete lie. Instead I received damages, to my newly done kitchen and had to clean the rooms again and have been stuck 'quibbling' for the last month.
It is clear that some sort of abrasive liquid/product was used on the handles and hob. Due to the deep scratches around the hob and the green peeling on the handles. I have never ever had any issues with previous cleans nor when I have cleaned the brass handles. I provided the cleaner with soft blue cloths for the hob and worktop to not scratch it, sponges for the bathroom and sink, and a wide selection of suitable products that I use every day. Unfortunately the cleaner did not have the appropriate understanding to not use abrasive products on metal especially treated metal and they also failed to clean to the level expected and this is the companies fault for not making sure their cleaners know these things prior.
I will update if anything changes but as of right now it has been a month and since the last email, I have heard NOTHING from the company regarding this matter. No updates, no communication whatsoever and more importantly no compensation.
* I can't attaches picture here but have attached them in other reviews. The brass handle against the white surface is how the handles should look and how they all looked before I had the clean done. Whilst the other pictures show the damaged caused.
Save yourself money and stress and use a different company - the risk of not getting your money back if things go wrong is not worth it.
30 septembre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
This is currently under management review.
Had a great clean today with Izabela
Had a great clean today with Izabela. Booked on Friday for Sunday, cleaner was punctual, polite, friendly and did a really thorough job, even asking for feedback at the end. Well impressed with the service and will book again.
27 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Chris
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Do not use!
Do not use!
Cleaner never came and no way to contact gleam except by email.
Edited : cleaner came 30 mins late with no notice until i contacted gleam by email.
And very slow on what’s expected.
I usually clean my whole house for 2 hrs including laundry.
I booked for 3.5hr, still missing living room to be cleaned.
23 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
We are sorry that after following up with you directly on this matter, we were unable to resolve this to your liking.
For the benefit of the reader; we always endeavour to ensure bookings go off without a hitch and we have stringent measures in place to ensure this. More than ninety five percent of clients and cleaners are happy with the outcomes we provide. From a customers' perspective when things have not worked out, in consultation with cleaners, we have developed the following top tip checklist which you should consider when booking to ensure everything goes well;
1. Book enough time, a cleaner can only do so much cleaning in a fixed period of time. If not enough time is booked your expectations of the results or the time for future bookings should be adjusted accordingly.
2. Provide the appropriate cleaning materials, this one is obvious. The most common issue is expecting your cleaner to be able to clean an oven without a proper oven cleaner, not going to happen.
3. The level of cleaning required and getting into a regular routine might mean, for recurring bookings, a gradual improvement while the first few cleans are carried out. For example a floor which hasn't been cleaned for two months will require far less effort when it's being cleaned every week vs the initial sessions while things are brought up to standard.
4. Your cleaner is working in a new place and your home is therefore a new place of work for this person. Make them feel welcome, if you're working at home get out of their way, and let them carry out the job they're so good at doing, no need to follow around or micro-manage. Providing a checklist can help though.
Hope this helps! Gleam Team
Good quality cleaners and very…
Good quality cleaners and very reasonable prices. Have had a few one off cleans with Gleam now and have always been happy with the results.
20 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Abigail
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Friendly and polite cleaner
Friendly and polite cleaner, arrived on time and the clean was thoroughly done with extra touches which were much appreciated
17 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Aine
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Has been a breeze booking with Gleam
Has been a breeze booking with Gleam. Katerina is now my amazing weekly cleaner who always does a fantastic job. No complaints from me!
19 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Matt
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Has been a pleasure booking with Gleam…
Has been a pleasure booking with Gleam over the last number of months. Good quality cleaning at a decent price. I am moving from London now but would recommend and book again if I return.
7 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Sarah
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Thank you Sofia
Thank you Sofia, you did an amazing job. I have a regular cleaner who was on holiday this week so I used the one time service from Gleam. I was a little apprehensive about a new person coming in but Sofia was so professional and courteous and did a great job, I would not hesitate to use her and Gleam again. The website is very simple to use and book and the prices are very reasonable compared with other one time services I had looked at.
6 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Jessica
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
I really cannot fault the Gleam Team on…
I really cannot fault the Gleam Team on a Tenancy clean I recently had with them. From start to finish the experience has been seamless. After another company not showing up on the day I contacted Gleam and booked their SOS Last minute service which includes Tenancy cleaning. Within an amazing three hours, my cleaner had arrived. Izabela did an amazing job, I had never seen the place sparkle so much. I have now also started a fortnightly cleaning at my new flat with Brani which is also going great. Thanks Gleam!
5 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Suzie
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Ali
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Have recently booked in a weekly clean…
Have recently booked in a weekly clean with Daniela. So far it has gone well with no issues. Cleaner shows up on time and has been to a good standard. This service seems to be at a good price compared with some of the others which are a rip off and the system is simple, not over complicated and easy to use, book. Having read some of the other reviews on here, it would seem that most issues arise from not booking enough time. I initially made a 2hrs booking but changed after to 3hrs when the cleaner said more would be appropriate. On reflection she was right and I prefer that to having a bad service provided and under paying.
5 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Timothy
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
They are giving priority to each and…
They are giving priority to each and every applicant ehich other institutions rarely do.
3 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Nirjala
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
Very good for me and you
5 octobre 2024
Avis spontané
Réponse de Gleam.cleaning™ | London | Trusted Home Cleaners
Hi Krrish
Thanks for the feedback and we're pleased to see you have enjoyed our service.
We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.
FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.
Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help
Thanks very much for the feedback.
Regards
Gleam Team
www.gleam.cleaning
www.gleam.cleaning/help
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