Breach of Contract & No Response to Communications
I previously left a positive review for this publisher because they helped me publish my book on Amazon.com and seemed to be on track for sending me 200 paperback copies of my book by Sept. 28, 2026 so I could take them to my military academy's reunion where I was going to sell the copies and had scheduled a book signing event. On Friday, Sept. 25, the project manager for my book, Frank Walker, informed me I was being transitioned to a new project manager, Steve Connor. I contacted Steve that same day to ensure my books would arrive on time. Not only did Steve tell me that Frank had never ordered my books, for which I had paid $2,100, but also that he would need 10-15 days to deliver the books to me (meaning they would arrive too late for my reunion). When I told Steve that I preferred to receive a refund since the books would not arrive on time, he told me he would have to speak to Global Books financial department. On Monday, September 28, Steve informed me that my books had been shipped and would reach me by Sept. 30, a day before I traveled to my reunion. The books did arrive on time, but the printing was of poor quality, with extremely dark book covers, and without the ISBN numbers ( for which I had paid an extra $100) printed on them. Consequently, I did not take the books to my reunion and lost out on an opportunity to sell them. I have emailed Steve and left him a voice mail, telling him that I want to return the books since they were useless to me.








