Loan Officers Beware
Loan Officers Beware. Do your research and ask for references.
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Loan Officers Beware. Do your research and ask for references.
I worked with Steve and Bruce (COO) at Global Luxury Group on a HubSpot CRM setup project. Throughout the engagement, I completed the work as instructed by Bruce and maintained professional communication.
While both Steve and Bruce were courteous and professional to interact with, my experience regarding payment was disappointing. Despite multiple follow-up emails and assurances that payment would be sent, I never received the agreed compensation for the work completed.
I appreciate the professional interactions, but unfortunately the lack of payment has left me with a negative overall experience. I hope this matter can still be resolved.
Steve Cooper is a con-artist. This place is a total scam. Do not work with them. Do not invest your money with them!
Let’s be clear this situation makes no sense. Why would you hire people if you already knew your bank or payment system was “blocked” or unreliable? That’s not an excuse, that’s negligence.
To future clients: this is a serious warning. We completed the work and were not paid. It’s as simple as that. Don’t be misled by flowery statements or empty assurances we have proof of everything.
It’s also highly questionable that your COO, Bruce Kowkabany, is no longer with the company and is now in contact with us. That alone should raise red flags about what’s really going on behind the scenes.
If you’re considering working with Steve Cooper, think twice. When issues arise, you’ll likely get delays, excuses, and denial instead of accountability. The fact that payment problems were only addressed after the damage was done speaks volumes.
If anyone wants the truth, feel free to reach out. We’re ready to back up every claim with evidence.

Réponse de Global Luxury Group
Global Luxury Group Realtors are THE best of THE BEST! If you want skilled, knowledgeable, dedicated, and loyal realtors, then GLG is your company! They deserve more than five stars… they deserve a PERFECT 10!!!

Réponse de Global Luxury Group
Global Luxury Group has been a such a blessing! This has been such an easy process, the staff has been the most helpful as well. If you want a dedicated team that also helps you in your next moves you should give them a try!

Réponse de Global Luxury Group
Thank you Global Luxury Group and SteveCooper! Bill, loan officer that you referred to my son for his loan is absolutely outstanding! He is very excited about his home purchase and your help with a top realtor as well as introducing him to Bill has been a blessing! We will refer all of our friends to you in the future!

Réponse de Global Luxury Group
I worked as a Lead Generator for Steve together with Rodalyn Dimapilis as my admin.
The team had been working diligently on the project for over a month, with the initial agreement being payment for two weeks of work. Despite completing the project and continuing work for an additional week, we have yet to receive our compensation.
Throughout our communication, Steve have provided various reasons for the delay, including issues with his Western Union and Remitly accounts. However, after verifying with both services, we were informed that such issues typically take up to 72 hours to resolve. It's been over a month since we first discussed the payment, and we are still awaiting our salaries.
Rodalyn and the team have offered alternative payment options to facilitate the transaction, but the delay persists.
Steve then resorted to paying us in installments -- $400 per week. Note that there's 4 of us in a team. We tried to negotiate as we should given that we already waitied long enough for this salary. Steve mentioned that this was the only option available as he doesn't want to risk his financial accounts being at risk of getting blocked.
We waited for the $400 to be sent over the weekend -- we haven't received it.
The team tried to check reviews online about Steve and his company and found out that there are several reviews about him on the internet. One being on the same situation where Steve offered to pay in installment but was only able to pay until the second payment.
Rodalyn then tried to communicate with Steve again asking if is planning to pay us since he hasn't send the $400 yet.
The team was removed from Slack. Communication between Rodalyn and Steve continued on viber which later on, Steve said that the company doesn't have enough funds to pay for the team at this time and we will have to wait until the company can pay us in installments -- $400 a week with threats that if the team continues to "acuse him of being a liar" he won't be communicating with the team anymore.
Are we the liar? We aren't, Steve. You've been reasoning with Rodalyn and the team with why you can't pay yet later on you admit that the company cannit afford to pay us, tough times as you've said.
It's disappointing that you're turning this against Rodalyn whe she and the team has been so patience with you all this time trying to understand why you aren't paying us yet. We have all the screenshots of the conversations.
We aren't extorting money, we are simply asking for what we worked for.
Please beware of Steve Cooper and his company.

Réponse de Global Luxury Group
Steve Cooper and his Team have been solid to work with in relation to building client relationships and fostering the consumer experience in real estate transactions. Keep up the excellent work Team!

Réponse de Global Luxury Group
This company is focused on communication and providing true value to the consumer. A unique team that truly delivers!

Réponse de Global Luxury Group
Working with Steve over the past few years has been a great overall experience. This industry is not an always easy one and many times there are some frustration points, but when you work with someone that communicates and owns the issues, you work through it and make it better. Thats what you get when you work with Global Luxury Group.

Réponse de Global Luxury Group
Steve is the best! He really knows his craft - and makes sure to take his time and measure once to cut once.

Réponse de Global Luxury Group
Great experience connecting with Steve! He has a solid understanding of the high-end real estate market and brings a fresh approach. Looking forward to future opportunities.

Réponse de Global Luxury Group
The relationship based system of Steve and GLG, I believe, is a great opportunity for its affiliates. I am very excited to generate loans and realtor relationships and I see this source of business as a great opportunity as they grow nationwide. Thank you Steve and GLG

Réponse de Global Luxury Group
Steve is very transparent with his work and loves helping others with incredible opportunities!

Réponse de Global Luxury Group
- I own a mortgage company and entered a marketing agreement on 7/24/24 with Steve Cooper and Global Luxury Group with a money back guarantee. The agreement gave them until 6/30/25 to make introductions. To date there has been zero activity , not a single introduction from Steve Cooper and Global Luxury Group to the terms of our agreement. When I approached them on 1/21/25 advising that I would like to exercise my money back guarantee and he promised me they would honor my request and communication by 1/31/25 regarding their timeframe for refunding me. My contract allows them until 6/30/2025 to provide introductions but Steve agreed on the phone and in email 1/31/25 and several emails later to refund the monies. On 2/17/25 I had heard nothing, on 2/19/25 they promised an update by 2/21/25 and now 2/27/25 there has still been no update. On March 10th Steve agreed that the company would honor the agreement and was upset about my review, requesting I remove it and promised another email that evening.. Later that day he emailed requesting more time and pointed out this line in the agreement: our agreement is a best efforts agreement which clearly states from a contractual standpoint that the company is not obligated or guaranteeing any business, assuring me the company is not walking away from their obligations under the agreement and requesting a chance to succeed. This is a complete departure from many emails and my 1/21/25 phone call promising me arrange the refund. On 3/17/25 I received another email pressing me to remove this review and asking to allow them until 6/30/25 to full fill this contract. I am updating this review accordingly so that all information remain accurate. In the event I receive legitimate opportunities, I will be happy to retract my review

Réponse de Global Luxury Group
Our mortgage company paid $15,000 to Stephen Cooper and Global Luxury Group in Oct of 2022 to procure loan leads and Realtor referrals for us. The contract included a 100% refund if no commission opportunities arose. To date, we have received no loan opportunities or Realtor referrals that have resulted in a commission. I know of two other mortgage brokers who also paid them $15,000.00 and they have not received any loan opportunities from Stephen Cooper and Global Luxury Group. We have not received the refund per our agreement.
Stephen Cooper, owner of Global Luxury Group, issued our company a check for $15,000 in June of 2023 that was "non-sufficient". He then entered into an agreement to repay the $15,000 in monthly installments of $500 in Nov of 2023, which he defaulted on after two payments.

Réponse de Global Luxury Group
I have been working with Steve Cooper for over 2 years now and he has always lived up to his promises and I am receiving loan opportunities and got another one this week! He has always gotten back to me and so excited to build my business with the help of Steve Cooper and Global Luxury Group!

Réponse de Global Luxury Group
Steve Cooper and I have been working together for years now and my experience with him and his team at GLG has been extraordinary. Their communication and processes that they have established are second to none and leave little to question as to why they have the success they have and reputation with their clients. I couldn't recommend GLG more highly to anyone looking to do anything real estate related!

Réponse de Global Luxury Group
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