Goddardsofnorfolk Avis 

327
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Goddards is the best around. Whether you order by phone or online. Website easy to navigate and see products available and if you want that extra can ring through. All meat packaged well. My favou... Voir plus

Noté 5 sur 5 étoiles

Ordered online, phoned prior to dispatch. Meat arrived today and my first impression is top notch. The quality looks exceptional, however, the proof of the pudding...............

Noté 5 sur 5 étoiles

Easy to order. Great deals. More importantly it’s really good quality meat - so far have tried bacon, sausage and beef, delicious. Delivery was super quick (next day). It actually arrived before... Voir plus

Noté 5 sur 5 étoiles

Ordering the meat was very easy using online form. The quality of the meat was outstanding and delivery punctual. Goddards went the extra mile by still sending out my order even though i had just miss... Voir plus

À propos de l'entreprise

  1. Boucherie

Écrit par l'entreprise

We are a Q Guild Butchers shop with over 30 years experience supplying premium local produce across the country to happy customers, restaurants and pubs.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

327 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(327)

36 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

On line butchers but you still get the personal touch

We started using Goddards during lockdown and have continued to use them. I love the fact they are a butchers and you can talk to them so you get the personal touch. There are other online suppliers of meat products probably cheaper and I have used them but the quality and personal touch is just not there.

Just received a winter Keto pack, which looks amazing.

23 novembre 2022
Noté 2 sur 5 étoiles

Not a good first impression

I thought I would try a local butcher. Website easy to use, lady rang to arrange delivery. Delivery 2 hour slot given arrived nearly 2 hours early so lucky someone was in, not suppliers fault. Received meat that had the previous days date on. Rang to say I wasn’t impressed, was told person who packed it put day of packing on it not use by date. Surely that should have been checked. If you had bought it from a supermarket you would have taken it back.Never received as much as an apology. So lets hope when we actually cook the meat it isn’t off and not an expensive mistake for me to pick this firm to try.

23 novembre 2022
Logo de Goddardsofnorfolk

Réponse de Goddardsofnorfolk

Hi Sarah,

When you rang we explained our mistake with our scales printing the date of packaging instead of its use by date and reassured you that the meat was packed fresh and will maintain its freshness for 7-10 days.

We apologise for the inconvenience, as we did at the end of the phone call and will put some extra meat on your next order totally free of charge.

Again we are really sorry about this and hope you have a great Christmas and we hope to see you again in the new year.

Goddards.

Noté 4 sur 5 étoiles

New customer overviewGood experience ordering and customer…

Good experience ordering and customer services but in future to advise customers of delays would help.Appreciate delays inevitable for a variety of reasons but letting the customer know would have achieve 5? That’s before eating the meat

23 novembre 2022
Logo de Goddardsofnorfolk

Réponse de Goddardsofnorfolk

Hi Tony,

We apologise for the delay with your order, we contacted you but we couldn’t get through to you and wanted to make sure we sent your order when you was home to receive it.

We never want to send an order without knowing it will successfully be delivered to you in safe hands.

We hope you enjoy your meat and welcome any feedback, just email us, sales@goddardsofnorfolk.co.uk.

We look forward to hearing from you😉

Goddards.

Noté 5 sur 5 étoiles

Prompt service

Prompt service, meat pack are good sizes. Not able to tell you about taste of this pack yet as for christmas. However, meat from this butchers is usually very good quality.

23 novembre 2022
Noté 5 sur 5 étoiles

good service

good service they kept me up to date with the delivery issues, they where able to change to collection as I was near the shop.

6 novembre 2022
Noté 3 sur 5 étoiles

Great service but work to be done on website.

Unhappy with the current website. I am told work is in progress. When searching for a particular type of meat I expect to be taken directly to it, not through pages of assorted meats. At present, no offal is offered.
Otherwise, prompt and cheerful delivery, Sarah is very helpful. Good cuts of meat, a step above supermarket products.

12 novembre 2022
Logo de Goddardsofnorfolk

Réponse de Goddardsofnorfolk

Hi Kenneth,

Thank you for your feedback.

We do currently have Ox Liver on the website and are currently in the process of adding: Ox Hearts, Lambs Liver, Pigs Liver and Kidneys for all of our Carcasses.

With regards to our Search Bar it will bring up the exact product you have entered and other, related products with a similar title for when searching for a product you are unaware the exact name of.

We apologise for any inconvenience and hope to see you again soon😊

Goddards.

Noté 5 sur 5 étoiles

Excellent quality and service, highly recommend

I have used Goddard’s a few times now for online orders and from the first one to the last I have never been disappointed. I would see their ads and debate and when lockdown happened, I decided what better time to use local businesses and made my first order. They did not disappoint! Excellent quality, I bought the protein pack and filled my freezer with delicious sausages, steaks, chicken, joints both pork and beef and all lean. Not only was the quality of the product good but the service was excellent as well. Every order I’ve placed has been shipped within a couple days depending when I ordered and often the very next day to arrive over night. They even phone to state when they expect to ship the order to ensure you’re home to receive the order. All items packed and sealed and kept on icepacks to remain cold upon delivery. This order has been like all the rest, quick and efficient and of excellent quality!

31 octobre 2022

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