Go Hardwood Avis 

271
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Go hardwood made the transition for my new flooring project a great Experience. Not only they were able to provide what I was looking for but it was at a great price compared to other competitors.

Noté 5 sur 5 étoiles

My floor is beautiful and I’m happy I found go hardwood. We had an initial glitch with the carrier damaging some of the boxes including wood damage. Go Hardwood made this right immediately. On a s... Voir plus

Noté 4 sur 5 étoiles

This was a great purchase. It was my first time ordering such a large shipment just from website photos. But, the product was exactly as pictured upon delivery. The shipment ran into a few delays. Bu... Voir plus

Noté 5 sur 5 étoiles

We bought java colored engineered wood that interlocks for our entire house. The color was very rich and elegant and it was by far the easiest floor for us to install and we have done several rooms wi... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. Magasin de meubles

Informations provenant de diverses sources externes

Buy Discount Hardwood Flooring at Factory Price from GoHardwood.com. We are the leading supplier and distributor of wholesale hardwood flooring.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

271 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(271)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I never received tracking information…

I never received tracking information for the product that I ordered and I didn’t receive my complete order that I paid for. The staff was very helpful in finally tracking my shipment but it was still a disappointing experience.

8 mars 2021
Noté 2 sur 5 étoiles

Delivery was 2 weeks late

Delivery was 2 weeks late
There was no communication as to shipping .expected delivery..in route .. delays..nothing. I had to jump through hoops and call constantly to get my info...
Dean Torres said he would get info and get back to me..for over a week I couldn't get answers..no one would answer my calls or tell me garbage

Therefore..I will not recommend you
I will not use your services again.
I will not look forwards to hearing any of my counterparts used you for there needs

Not even a recommendation to be refunded for the almost $500.00 I was out for delivery and shipping fees.

1 mars 2021
Noté 4 sur 5 étoiles

Customer service was good

Customer service was good. The product was horrible. It was vinyl plank on sale. Now we know why it was for sale. It had so much glue adhesive on the back it got on everything. The paper back came off in pieces. We had to used goo gone to get it off our hands and floor. It was the worst experience. Never again

8 février 2021
Noté 5 sur 5 étoiles

Happy customer

Very pleasant staff to work with, and team kept me updated regularly.
Pricing was very competitive.

4 février 2021
Noté 1 sur 5 étoiles

Had a bad experience

I had to wait two weeks more to get my shipment when my shipment actually got to a terminal in my state s's the delivery company could not deliver my tile due to the fact that their equipment only had 1500 limit on it and each one of my pallets was I had to hire people to come in and break down the pallets and lessen the weight I've had to call every day to see where my order was it has been at the estes terminal since January the 29th and I'm still waiting for it to get here on the 4th of February I've actually had a very horrible time with this and I'm not happy at all

3 février 2021
Noté 1 sur 5 étoiles

Customer service lacking

The product that arrived did not match our order, so we rejected the shipment. Customer service was terrible and told us that we would be paying for the cost of shipment to us and also back, along with a restocking fee. We have tried calling. And talking to multiple people to see what could be done and no one will return our calls or they are always busy or out of the office conveniently when we call to follow up. Had our customer service experience been different, we would have been okay with reordering. We will never use this company again.

9 décembre 2020
Logo de Go Hardwood

Réponse de Go Hardwood

Hi, the product you order matched exactly what you ordered. Your order was for :
MOHAWK WOODLANDS LVT 6" X 48" CLICK-LOCK BUCKSKIN OAK PREMIUM (19.39 SQ FT/ CTN)SKU: IVO39-344
You placed this order directly on our website without any assistance from one of our sales reps. When the delivery company arrived with the material, you immediately called us stating "you ordered real wood not vinyl". The product clearly states "LVT" (luxury vinyl tile) in the title and states "vinyl" in the description of the product. Upon refusing the delivery, we contacted the delivery company and had pictures taken of all the pallets to confirmed the SKU/ product name matched exactly what you "ordered" which it did. You mistakenly ordered the wrong product, we shipped out exactly what was on the order. We immediately set up a return authorization with Mohawk for the product and within 2 business days had the product routed back to Mohawks warehouse. The standard restocking fee is 30%, however we spoke to Mohawk and got that reduce to only $100 for you. I'm not sure what else would could of done in this situation. The product was ordered incorrectly by yourself, please do not assign blame to our company when we did exactly what we were asked.

Noté 2 sur 5 étoiles

The website should not COMPLETE the…

The website should not COMPLETE the transaction if the ORDER has not met shipment minimums. My order went through but was never shipped because it was too small of an order. It should have never gone through. Make it so this is caught at checkout.

4 décembre 2020
Noté 5 sur 5 étoiles

Great quality of hardwood floor also…

Great quality of hardwood floor also price is good. Me and my wife we ordered 1100 sf. 8" wide planks engineering floor. Installed bymyself.recommend bostic glue. That glue holds pretty well. I glue down and stapled with flooring gun to new plywood subfloor. Before I chosen my floor I went to few different stores with floor ( floor decor, lumber liquidator; lowes and homedepot) also get some samples from those stores and other websites. So far gohardwood.com gave me the best deal and quality. I been in construction business for many years and I like to put good staff in my house because everything I do I do it bymyself. Highly recommend to everyone who trying to find good deal on market looking for floor.

13 novembre 2020

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus