It was really understandable so clear with words, straight forward specially for myself having a head injury for years. It didn't take long, and they were so nice and they go through everything with y... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The consultant Nick was very kind patient considerate, and read every detail of the policy. Nick was not pushy was very professional and had a very gentle calming voice. Nick is a great asset to you... Voir plus
L'entreprise a répondu
My conversation with Anita was very helpful. She guided me through the whys and wherefores of opening a new Life Insurance policy that fits my budget. I'm very happy to say Anita was courteous, bri... Voir plus
L'entreprise a répondu
The lovely lady that spoke to me was amazing she explained everything so clearly even after my 100 questions. I’m very happy with the insurance and good to know it doesn’t run out before I die like ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Golden Insurance
Écrit par l'entreprise
Golden Insurance was born to meet the needs of Australians aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose a life insurance benefit of up to $250,000 depending on your age, helping you to enjoy some of the best years of your life with one less worry.
Coordonnées de contact
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Very helpful and professional.
15 octobre 2026
Réponse de Golden Insurance
Hi Martin! We appreciate your kind feedback and are pleased to know you've been happy with our service.
Yes I was happy with the customer…
Yes I was happy with the customer service they gave me Regards Marie Lock 😊.
14 octobre 2026
Réponse de Golden Insurance
Hi Marie, thank you for leaving us such a lovely review. We're glad to hear that everything went well.
The young woman who was talking with me…
The young woman who was talking with me was very nice 😊 and very kind and made me laugh and happy 😃 she was very understanding and had a good sense of humour. She really made my day, and had a nice accent too. I can’t speak too highly of her, keep up the good work.
15 octobre 2026
Réponse de Golden Insurance
Hi Jeffrey! It's great to hear that you've been satisfied with your experience. Thanks for sharing your feedback.
Réponse de Golden Insurance
Hi Jodie, thanks for your kind review. We're pleased that you've had a good experience with us.
A very professional sales person. The gentleman who was doing the signing…
The gentleman who was doing the signing up my insurance was very professional and very understanding. He explained all details of my insurance and well spoken , clear voice and wanting to hear more.
12 octobre 2026
Réponse de Golden Insurance
Hi Paul, we're grateful for your review and delighted to hear that you've had a positive experience with us.
Excellent service!
I spoke with Jamie, who was excellent. He covered all issues pertaining to the policy I chose, was very thorough, and easy to understand.
Everything was explained clearly, and I was happy to proceed with purchasing my selected cover.
Thank you.
16 octobre 2026
Réponse de Golden Insurance
Hi Denise! We're glad to hear that you had a positive experience with us. Thank you for taking the time to leave a review.
Réponse de Golden Insurance
Hi Christian! It’s fantastic to hear that everything went smoothly for you. We really appreciate you sharing your feedback.
Jamie was very polite & straight…
Jamie was very polite & straight forward, he was very easy to understand & was happy to answer any questions I had, which made the sign up very easy, I asked him to call back at a certain time & he did, thanks
15 octobre 2026
Réponse de Golden Insurance
Hi Ebony! We’re delighted to hear that you had a great experience. Your feedback is much appreciated.
Great customer service
Kevin, the customer service person, was pleasant and polite to an older person. Repeating when I needed it without making me feel bad.
12 octobre 2026
Réponse de Golden Insurance
Hi Deborah, thanks for the lovely review! We're always happy to hear such positive feedback from our customers.
So easy to talk to, I spoke to a lovely young man named Nick. He felt genuine. My experience was easy and very good.
Nick was friendly, helpful and easy to talk to. He explained everything clearly without making me feel pressured. Really,really happy.
12 octobre 2026
Réponse de Golden Insurance
Hi Ann, thanks for your lovely feedback! We're so pleased to hear that you were happy with the service you received.
was explaned very good and very good…
was explaned very good and very good sevice on the phone
13 octobre 2026
Réponse de Golden Insurance
Hi Eric, it's lovely to receive feedback like this. We're glad to hear that you've had a positive experience.
Thankyou Molly
Molly was very easy to understand, taking me through it all, I'm very happy with my decision, thankyou
15 octobre 2026
Réponse de Golden Insurance
Hi Cherlyn, thanks for the kind review. We're glad to hear that everything has been to your satisfaction.
How nice an slow every thing was…
How nice an slow every thing was explained very polite wonderful thank you so much I feel relieved very grateful
15 octobre 2026
Réponse de Golden Insurance
Hi there! We're pleased to know that we've met your expectations. Thank you for sharing your experience with us.
Dimitri was so clean in explaining the the product to me
Dimitri was so clean in explaining the product to me. He is so aware of what is he offering to me. Thank you so much.
15 octobre 2026
Réponse de Golden Insurance
Hi Ma! Thanks for sharing your feedback. We're happy to know that your experience with us has been a positive one.
Clearly good English and repeat for…
Clearly good English and repeat for clearly understanding qiestions
15 octobre 2026
Réponse de Golden Insurance
Hi Robert, thanks for your feedback. We're delighted to hear that our service has met your expectations.
The consultalnt was knowledgeable and…
The consultant was knowledgeable and very helpful and pleasant the golden insurance spiel was to long but otherwise excellent 👍
13 octobre 2026
Réponse de Golden Insurance
Hi Dave! We're so pleased to hear that you've been happy with your experience. Thanks for letting us know.
Good service very easy to understand
14 octobre 2026
Réponse de Golden Insurance
Hi Peter, it's lovely to receive feedback like this. We're glad to hear that you've had a positive experience.
Réponse de Golden Insurance
Hi Lee! Thanks for your kind words. We're delighted to know that you're happy with the service you've received.
Paul was absolutely professional at all times he was great
Paul was absolutely professional. I couldn’t ask for anything better. The experience was wonderful. I’ll be recommending people thank you so much.
14 octobre 2026
Réponse de Golden Insurance
Hi Terry, thanks for the lovely review! We're always happy to hear such positive feedback from our customers.
My experience when joining Golden Insurance
My experience with golden insurance was really good the lady I spoke with made everything clear and stress free and her telephone manner was amazing she made me feel welcome.
12 octobre 2026
Réponse de Golden Insurance
Hi Melissa, thanks for sharing your experience with us. It's fantastic to hear that everything went smoothly.
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