Golden Valley Plants Avis 

481
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Incredible service! They restocked a wishlist plant online just for me, so I took advantage of their buy 2 get 1 free offer and ordered three 🙈. They arrived in fantastic condition thanks to the extr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a very keen gardener and open my garden with the NGS every year, as well as running a gardening course for Cambridge University of the Third Age. I purchased 3 delphinium plants a few months ago... Voir plus

Noté 5 sur 5 étoiles

Just received 6 big plants from Golden Valley and they are in incredible condition . The soil was damp but not wet and the plants were perfectly protected. They arrived really quickly and I look forwa... Voir plus

Noté 5 sur 5 étoiles

Absolutely delighted with the plants. They arrived in superb condition, fantastically well packaged, well established and very healthy. It’s not often I can say this, regarding online plant purchase... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Livraison de fleurs
  3. Pépiniériste en gros

Écrit par l'entreprise

Golden Valley Plants delivers hundreds of plants and flowers to residents across the UK from our Herefordshire based nursery. Explore our stunning collection of British grown plants and perennials available for delivery direct to your door.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

481 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(481)

15 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful strong

Beautiful strong, healthy plants superbly packaged. These foxgloves had travelled from Hereford to Whitley Bay without losing a single leaf.
I am so impressed both with the service and products and will not hesitate to order in the future.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great quality plants delivered really…

Great quality plants delivered really quickly. Very impressed

18 juillet 2025
Avis spontané
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Réponse de Golden Valley Plants

Dear Alistair,
Lovely to hear - thanks for sharing your positive feedback.
Best wishes,
Sally
Golden Valley Plants

Noté 5 sur 5 étoiles

Exemplary customer service

Exemplary customer service, I had trouble with some plants and it was dealt with professionally and effectively

1 juillet 2025
Avis spontané
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Réponse de Golden Valley Plants

Celine,
Thanks for sharing the fact that although a few errors may occur, albeit infrequently, we are always here and ready to put things right for our customers.
Best wishes,
Sally
Golden Valley Plants

Noté 5 sur 5 étoiles

Amazing customer service, great plants

I’ve had some shocking experiences with mail order plants this year - from some of the big named companies so though I would try golden valley plants. After a mistake on my address when I ordered the company have gone out of their way to assist me which has been much appreciated.

The plants that have arrived so far are really good healthy plants - far better than from their competitors. Am looking forward to the rest of my delivery and already looking at what I could purchase next!

11 juillet 2025
Avis spontané
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Réponse de Golden Valley Plants

Clair,
Thanks so much for taking the time to write such a positive review. We are in the process of packaging up your most recent order. Thanks for your loyalty and for your orders this summer. We hope your garden is looking wonderful with all your purchases.
Best wishes,
Sally
Golden Valley Plants

Noté 5 sur 5 étoiles

Lovely company that care for their customers

Received a lovely replacement plant after problems originally with delivery. The plant arrived in excellent condition and looked lovely.

10 juillet 2025
Avis spontané
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Réponse de Golden Valley Plants

Dear Kevin,
We were sorry that we had trouble delivering your Rose Roxy at the time of purchase. We recently resent the plant free of charge after refunding your order in full. We sincerely hope we have gone some way to put things right for you, although we do realise this was not delivered at the time requested.

With best regards,
Sally.
Golden Valley Plants Team.

Noté 5 sur 5 étoiles

Excellent Customer Service – Thank You Sally!

I had a small issue with my order, but Sally responded quickly and was incredibly helpful. She arranged replacements for both the Agapanthus and the missing Verbena without any fuss — so kind and efficient.

It’s rare to receive such thoughtful, prompt service these days. A big thank you for turning things around so smoothly. Highly recommend this company for both their lovely products and their excellent customer care!

25 mai 2025
Avis spontané
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Réponse de Golden Valley Plants

That's great to hear thanks for sharing this feedback. Things do go wrong from time to time but we always try our best to put things right for our customers and are always here to help with advice and replacements when needed.

Noté 5 sur 5 étoiles

Pet friendly plant bundle

I am not an experienced gardener and wanted some plants that were pretty friendly. I ordered the power friendly bundle done beautiful plants arrived with instructions where to plant in a great healthy condition. I will definitely be using golden valley plants again

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I will be back next year to buy more

I bought from Golden Valley Plants 17 peony plants in pots this season alone. After first reserved buy ( I never bought from them before) I was so delighted that I spend even more 2 weeks later... I use one of peonies to be wedding present for my coworker (peony symbolize prosperity, good luck and love) they are so beautiful. And few even were in bloom which I admit I did not expected. Team is professional, accommodating and responsive. I will be back next year for more plants :)

9 juin 2025
Avis spontané
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Réponse de Golden Valley Plants

Dear Magda,
Wonderful to hear - plants are popular gifts for people celebrating and commemorating. We are pleased we could provide some gorgeous peonies for these occasions. The rest, I hope you kept for your own garden! We are looking forward to helping you fill some spaces in the garden next year!

Noté 5 sur 5 étoiles

Fantastic Service!

I placed an order for some roses as gifts in memory of a loved one. I had previously ordered from another company but was let down and the customer service was shocking therefore I looked elsewhere. The roses arrived within 4 working days and they are beautiful. They are already well established and the roses have really come out in the last few days. I’m so impressed with this company and the service.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful plants and great service

Very happy with the purchase of a Perennial shade collection of plants. Sally was super helpful at advising me and suggesting various choices of plants before I put in my order. I'm also very grateful to Golden Valley for sorting out promptly a problem with the delivery. Thank you, will be back for more.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent all round

I am so, so happy with the plants received! Ordered 3 digitalis/foxgloves, my favourite plants. I was blown away with the size and quality - a huge pot that was fully filled with roots, and really large, healthy, robust plants. Dispatched and received at lightening speed too. Will definitely be back - hard to find high quality mail order nurseries so this is a really valued find!

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The layout of the nursery is…

The layout of the nursery is beautifully designed, making it easy to navigate through the various sections filled with lush greenery. What I appreciated most was the diversity of plants available—there’s something for everyone! The staff took the time to help me choose the right plants for my indoor space, considering the light conditions and my experience level. Their enthusiasm for plants is contagious, and it made my shopping experience so enjoyable. Plus, the prices are incredibly reasonable for the quality of plants offered. I left with a stunning monstera and a couple of vibrant succulents, and I can’t wait to see them flourish.

24 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Delivery was great but don’t know what…

Delivery was great but don’t know what to say about the plants other than WOW never had plants bought online and received in such condition and packaged so well,only one place for me to buy my plants from now on I say again WOW my order no.46702 Barry Holt

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I just want to add that this company is exceptional

I just want to add that this company, that I just recently purchased some Dahlias from, are amazing and true to their word. I ordered 3 and they were phenomenal even though they are obviously posted in card board boxes. Could not believe the quality and standard I received them in. Thank you Sally, their customer support was exceptional. Had a slight issue with one as when it flowered it was yellow, which was not what I ordered, albeit it was beautiful and they have sent me another plant which will hopefully be a Dahlia Sunrise. No quibble. I would highly recommend purchasing from this company. I very rarely write reviews bad, good or indifferent, but in one week experienced two different experiences.

28 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great quality plants which were so…

Great quality plants which were so carefully packaged too. Great communication too letting me know there had been a change to the order to increase the size of the plants at no extra cost.Plants are mature and doing well.

31 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful plants

Beautiful plants. First class service, packaging and product. Highly recommended all round.

3 juillet 2024
Avis spontané

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