Andrew Bridge has been so amazing and helpful whilst I have been doing a booking to Canada. Nothing was too much trouble and he has kept be updated whilst we have been waiting on flights to be release... Voir plus
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Andrew Bridge has been so amazing and helpful whilst I have been doing a booking to Canada. Nothing was too much trouble and he has kept be updated whilst we have been waiting on flights to be release... Voir plus
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Rob - IJ is just fabulous, always on hand and goes out of his way to assist with enquiries even out of his core hours. Rebekah - IJ was just great with support in getting a multi G adventures Thail... Voir plus
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Tyler from Cruise Plus was excellent in helping build a package for my customers on Saturday! After lots of back and forth we finally got there with New Zealand. Everything was super easy as always!
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I was up against the clock and Warren Taylor was a massive help, offered reassurance and helped secure a decent cabin for my guests. Thank you
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At Gold Medal we’ve been supplying package holidays, scheduled flights, hotels, car hire, tours and excursions to the independent travel trade for over 40 years. As a trade-only tour operator our holidays are only available to book through a local travel agent. We are a member of the Association of British Travel Agents (ABTA) and all the flight-inclusive holidays we sell are financially protected by the ATOL scheme. We are also part of the Emirates Group, a dynamic travel and tourism operation with a global reputation for excellence spanning every aspect of the industry. We welcome feedback from our travel agent partners and their customers, and will endeavor to resolve any queries raised.
Royaume-Uni
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Fantastic team at gold medal. So helpful, professional and informative at all times a real pleasure to work with.

Réponse de Gold Medal Travel Group
Maxine in the Far East Team has been really helpful - we were up against a competitor and we not only came in under price but we had better hotel options due to her great knowledge and better upgrades on the rooms/ board basis. She was super quick and helped me get this £9000 booking over the line

Réponse de Gold Medal Travel Group
Elliot at Gold Medal was absolutely amazing in sorting my client’s holiday. He was incredibly patient, took the time to explore all the options, and worked hard to find the best possible price. The whole process was smooth and stress-free thanks to him. Couldn’t recommend Elliot and Gold Medal enough!

Réponse de Gold Medal Travel Group
I would like to say a huge thank you to Chloe at Cruise Plus (Gold Medal) for her exceptional help and cooperation in securing our clients’ booking on Silversea.
Chloe was an absolute pleasure to work with throughout the process — professional, responsive, and incredibly supportive in helping get everything over the line. Thanks to her efforts, the booking was confirmed smoothly and without any issues.
I am very grateful for Chloe’s support and dedication, and I would not hesitate to recommend her and Gold Medal to anyone looking for reliable and high-quality service.

Réponse de Gold Medal Travel Group
I would like to say a massive thank you to Nicola Rimmer as I really believe that without her input and experience over the years I wouldn't have made some of the great bookings I have.
She is so client focused and together we have got some lovely bookings over the line. She is the reason I have used Gold Medal for the many years I have.
As always Peaks is a busy and challenging time and she has not faltered.
I look forward to the pair of us having many more successes with great bookings.

Réponse de Gold Medal Travel Group
Layla in Pure Luxury was fantastic from start to finish. It was a very tricky Round The World itinerary and she was so patient and knowledgeable.
I will definitely ask for Layla in future. Thank you!

Réponse de Gold Medal Travel Group
JOE WAS VERY PROFESSIONAL, EASY TO DEAL WITH AND KNOWLEDGEABLE ABOUT THE HOTEL

Réponse de Gold Medal Travel Group

Réponse de Gold Medal Travel Group
Would like to say a Big thank you to Amy Bell for helping myself book a Tanzania Safari with a beach extension to Zanzibar, she was extremely knowledgeable which made my booking journey very easy.

Réponse de Gold Medal Travel Group
James in the Cruise Plus Team has been superb with his help to secure a big booking that includes NZ and Australia. Appreciated his knowledge and him staying late to finalise this booking. He also worked on it late in the evening a few times from his home which was very kind and brilliant service.

Réponse de Gold Medal Travel Group
Reema was excellent helping me with the TUI flights for this booking. She managed to book the flights with just a deposit saving the clients having to pay an enormous deposit.

Réponse de Gold Medal Travel Group
I made a booking with Gary Titterington. The itinerary was fairly complex, but Gary was amazingly helpful and was able to offer advice and looked at alternative options to make sure my clients had the best routing possible.
I will definitely be using him to book again in the future as his level of knowledge, experience and friendliness is unmatched by any of his colleagues.

Réponse de Gold Medal Travel Group
thank you to Lyndsey Procter who worked on her day off to help me secure a great booking for florida. Her commitment to the quote and booking process was super impressive.

Réponse de Gold Medal Travel Group
I would just like to say how wonderful and efficient Lindsey is at Gold Medal. She is absolutely amazing at what she does and has always helped me to secure bookings at great prices.
I genuinely don’t think I could have made so many wonderful bookings without her expertise, support, and dedication. She is a real credit to your team.
Thank you, Lindsey.
Anne x
Scotts Travel Ltd

Réponse de Gold Medal Travel Group
I made a booking with Hope in the Cruise Plus team, cruise is not my strength and this was a big booking for cruise and stay in Australia. From the moment Hope answered my first call until we got the booking confirmed a few days later she was really helpful, knowledgeable, quick to respond to questions and also made some great recommendations in order to make sure all of my clients needs were met.
Hope is a credit to your team, I am really grateful for all of her help and guidance with this booking.

Réponse de Gold Medal Travel Group
Joe is an absolute asset to Gold Medal, he is always friendly, and happy to help look at any alterations to quotes (and I did make a fair few). He goes out of his way to look at alternatives and to make suggestions that would help save the customer money. He is very efficient, does what he says he will do and responds in a very timely manner. He is my absolute go to for all future quotes. Thank you Joe.

Réponse de Gold Medal Travel Group
Sarah Edwards was great from start to finish, with this booking, we had so many questions and changes and she helped all the way Thank you from Hayley at Prem Travel

Réponse de Gold Medal Travel Group
Thank you for your quick response.
I now understand the tickets WERE NOT PURCHASED VIA GOLD MEDAL TRAVEL and the forgoing information is totally incorrect regarding the £300 relating to your company. For this I do apologies and revise my star rating and remove my comments.

Réponse de Gold Medal Travel Group
Great knowledge and quick to respond to things. Very helpful and quick at answering the phone too. I needed to get several different costings and this was no trouble. Very patient. Documents came straight through. Brilliant all round. Thank you

Réponse de Gold Medal Travel Group
We love working with Mark at GMPL. He always goes out of his way to ensure that our clients get the best value and the best experience

Réponse de Gold Medal Travel Group
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