GolfStar Direct Avis 

2 506
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I thought the Galvin Green clothes purchased were keenly priced, delivery was so quick. I ordered on the Tuesday evening and my goods were delivered on Thursday morning. I would buy from Golf Star dir... Voir plus

Noté 5 sur 5 étoiles

I ordered warm gloves and a bundle of freebies arrived as well - towels - hats and more - absolutely outstanding service - you have no worries ordering from this business - im a real customer !!! DM... Voir plus

Noté 5 sur 5 étoiles

I recently purchased a pre-owned Qi4D Max Lite driver from GolfStar Direct. The delivery was fantastic—really prompt next-day service, which I definitely appreciated. The driver was originally... Voir plus

Noté 5 sur 5 étoiles

We had a problem with the delivery. It was resolved very quickly and professionally Spoke to a person too, not Ai, friendly, professional service. Would definitely recommend and use this company aga... Voir plus


À propos de l'entreprise

  1. Magasin de golf
  2. aussi dans
  3. Club de golf
  4. Magasin de vêtements
  5. Moniteur de golf

Écrit par l'entreprise

Welcome to GolfStar direct an online golf retail store. We aim to offer a wide range of products at the best value in the market. GolfStar Direct is part of the GolfStar Group which includes GolfStar Competitions. We are able to combine the buying power across both platforms to offer our customers the best deals and value in the market. 5 Star Service We have a proven customer service model with our partner company which is the largest golf competition site (www.golfstarcompetitions.co.uk) in the UK and boasts over 2,750+ 5 Star trust pilot reviews 10X more than our nearest competitor. How to shop with us We understand people like to buy in different ways. ONLINE: The most popular way is to make a purchase direct off the site using the extensive information we have for you to make an easy decision on your purchases. All of our products are shipped for next day delivery using DPD and we also deliver on a Saturday and Sunday! PHONE: 01675 489 918 We have a team of experienced PGA professionals who can assist when ordering via mail order. Their goal is to provide real experienced advice on your purchase.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 506)

723 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great communications

Great communications, small error with item received, customer services went above and beyond to resolve the issue. Highly recommended.

20 juillet 2026
Noté 1 sur 5 étoiles

First delivery sent to wrong address…

First delivery sent to wrong address and then sent back so re ordered which then they sent the wrong golf club so sent that back and then failed to tell me that it was out of stock

17 juillet 2026
Logo de GolfStar Direct

Réponse de GolfStar Direct

We are really sorry to hear that you have been dissatisfied with your experience with Golfstar Direct.

I can absolutely appreciate your disappointment with the initial delivery issue. On our part, the parcel was dispatched in good time and sent to the delivery address originally provided. Once the delivery had failed, we promptly arranged for the order to be resent to the updated address. Given the circumstances, I believe we acted as efficiently as we reasonably could to resolve the delivery issue.

With regard to the incorrect item being received, as discussed in our previous emails, I sincerely apologise for the issue. The product listing was incorrect, and we completely accept that this was a mistake on our part and not something you should have had to deal with.

As soon as the issue was brought to our attention, we took steps to resolve it as promptly as possible. I appreciate your disappointment that the desired product was subsequently found to be out of stock. What we always aim to do is ensure that when an issue does arise, we resolve it as efficiently as possible and minimise any further inconvenience to the customer.

In this instance, I am satisfied that we acted promptly and did everything reasonably possible to resolve the situation.

That said, we absolutely take your feedback on board, and I appreciate you taking the time to share your experience with us. We will use your comments to review where we can improve our service going forward.

Kind regards,
The Golfstar Team

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