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Lisez les avis des autres

Noté 4 sur 5 étoiles

Update: I want to tell you, I am happy to tell you my frustration and disappointment have been eased. They came through and delivered! Items are all nice and as pictured. Only complaint was la... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mi primera compra en Gooddiy Jewelry fue en mayo de 2023 y fue una experiencia muy buena. Me asignaron un gerente de cuenta que fue muy útil, ¡felicitaciones para ella! Soy muy selectiva al elegir cos... Voir plus

Noté 1 sur 5 étoiles

It’s has been a month since the payment is made. No communication, no tracking, no order status. Feel like this is a scam. Emailed support team and the “account manager” yet nothing. Contacted WhatsAp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I didn’t trust it at first, but I took a lip of faith and order. I received my order, perfectly packaged and the service is professional and they replied and before preceding with my order they wanted... Voir plus

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Gooddiy is dedicated to offering a rich and diverse selection of jewelry products for physical stores, boutiques, supermarkets, e-commerce platforms, wholesalers, and brands. We specialize in all types of fashion accessories. Not only do we provide a wide range of categories to choose from, but we also ensure a cost-effective purchasing experience at factory-direct prices. Our main categories include women's jewelry, fashion jewelry, custom jewelry, and men's jewelry. Whatever style or type of jewelry you need, you can find it in our product library. Currently, we have over 100,000 trendy items, each carefully designed and produced to meet the needs of various customers.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No order received, no feedback from customer service

I have ordered on April 15th, on April 26th I received a message to confirm my address which I did. After that I never heard from them again. I tried to contact them three times but received no feedback.
This company seems like a scam! Really disappointed…

13 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Azienda poco seria o truffa?

Ad oggi non ho ancora ricevuto nulla e l'ordine non è stato elaborato. Ho mandato diversi messaggi ma ricevo sempre le stesse risposte con la promessa che il mio ordine verrà elaborato entro 5 giorni. Aspetterò ancora qualche giorno e poi aprirò un reclamo con PayPal. Sicuramente, a prescindere da come finirà, non acquisterò più da questa azienda poco seria.

28 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Mi pedido lleva 10 días sin…

Mi pedido lleva 10 días sin actualización, ni movimiento, pedí un reembolso completo de mi dinero ya que fue una cantidad grande, me pusieron demasiadas excusas para darme actualización sobre el pedido, lo que me llevó a pedir el reembolso, realmente espero que me lo den o tomaré medidas legales internaciones en contra de la compañía

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

TOTAL SCAM

TOTAL SCAM! I have written tons of emails no response, the WA is a total joke it seems like its always nighttime in China. Complete silence. But yeah they took my money without a problem.
Update: COMPLETE SILENCE no refund nothing. They are straight stealing from us.

7 mai 2025
Avis spontané
Logo de Gooddiy

Réponse de Gooddiy

Dear, please contact our staff via Whatsapp😀
We are currently giving priority to wholesale orders.
We will postpone personal purchases and small orders. If you cannot wait, you can contact the staff to arrange a full refund for you.
Thank you for your support!

Noté 1 sur 5 étoiles

Absollute scam made payment no sign of…

Absollute scam made payment no sign of the goods, made emails and reached out nothing, scam keep clear. They have taken my money and not shipped the goods.

6 mai 2025
Avis spontané
Logo de Gooddiy

Réponse de Gooddiy

Dear Matthew, I am Tina, the customer service manager of Gooddiy.
We have checked your order number: NNNL41811. We are very sorry for the delay in your order.
Due to the impact of tariff policies and the recommendation of our platform by international media, the order volume has increased exponentially. We give priority to bulk wholesale orders. There are indeed many delays for personal shopping or small orders.

If you still have a reason to wait, I will arrange it for you first, which will take about 3-5 working days.
If you choose to give up, we will refund you in full.
I apologize to you again, and we respect any decision you make.

Noté 1 sur 5 étoiles

No communication, no tracking, scam.

It’s has been a month since the payment is made. No communication, no tracking, no order status. Feel like this is a scam. Emailed support team and the “account manager” yet nothing. Contacted WhatsApp and got an auto response “it’s very late in China…” then next morning nothing. Very disappointed as I keep seeing these on tiktok and Instargram. Will be posting reviews there too.

15 avril 2025
Avis spontané
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Réponse de Gooddiy

Dear, due to the time difference, there will be offline replies late at night.
Due to the recent surge in orders, we apologize for the delay in order processing. We are actively processing it.
Please leave a message to our online staff with your order number or email address. If the fulfillment is overdue, you can choose to continue waiting for a few working days or get a full refund. Please rest assured! Thank you again for your support!

Noté 2 sur 5 étoiles

Acabo de recibir el pedido y ala hora…entre 3 y 4 de la tarde

Acabo de recibir el pedido y ala hora de abrir el paquete me percate q no me llegó todo lo que pedi.No se donde comunicarme para hacer mi reclamo

28 avril 2025
Avis spontané
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Réponse de Gooddiy

Estimado, con respecto a los productos faltantes, puede comunicarse con nuestro personal y se los reembolsaremos o los volveremos a emitir después de la verificación. Por favor, no te preocupes

Noté 1 sur 5 étoiles

Lately

Lately , I order this place. I don’t have a good experience. It has been 6 days already. I asked them on WhatsApp to Amelia when can you ship out . Her text will take half of the day due to high volume it will have a delay process. When I first order it and they said the process take 2 to 4 days processing. I also to the Ai and have Sunny reach out about my concern . She said she already rush in the queue within 5 business days. Still nothing . Very frustrating. It is not like Temu or dhgate . At least you know where the status. Here I feel clueless. If they are big companies like they said on TikTok it should be better communication and effective efficient. I also don’t see that much reviewers either . What is going on ? Is this a scam 🙁 when you order they tell you it will take 2 to 4 business days standard. Now it is a week and when I text them they said they have expedited take 3 to 5 days . Too good to be true . When you want to cancel due to they didn’t deliver like they said they will charge you a fee without even tell you about that 15 percent. Really is this how you do business. Very frustrating and disappointing. Their communication is with an Ai robot and you want to talk to agent not even there. It is not efficient like Temu, dhgate or shein. It is cheap but it is a scam .

25 avril 2025
Avis spontané
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Réponse de Gooddiy

Dear, 😀 in any case, we express our deepest apologies to you. The delivery delay of US orders is indeed due to the substantial increase in order volume, and our processing time is delayed compared to before.
Regarding the tariff insurance policy, our staff has explained to you many times that due to the impact of the US tariff policy, we hope that customers' orders will not be subject to high tariffs. Whether to add tariff insurance is also a free choice, and we need to wait for your final confirmation. Your Whatsapp is in a read state, but no response from you has been received. So... this is a huge misunderstanding caused by you personally to us.

Noté 3 sur 5 étoiles

Gooddiy is goood but need more…

Gooddiy is goood but need more improvement with app and the status of delivery.

3 mars 2025
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Réponse de Gooddiy

Thank you for your support and recognition, we will continue to work hard to optimize the application.

Noté 2 sur 5 étoiles

I had 1 item that was 4 short and kept…

I had 1 item that was 4 short and kept emailing for a response 5 days now still waiting rest of the other items were ok but not get an answer not right

17 février 2025
Logo de Gooddiy

Réponse de Gooddiy

Dear, we have contacted you via WhatsApp, please check. If there are any missing items, we will refund you after verification. Please rest assured, thank you again for your trust and choice.

Noté 5 sur 5 étoiles

He pedido varias veces ahora

He pedido varias veces ahora, muestras y al por mayor. ¡Todo está ahí, tamaños correctos y coincide con las fotos! Toma un tiempo surtir, pero una vez enviado, se utiliza el envío correcto y a tiempo.

31 décembre 2024
Noté 5 sur 5 étoiles

Mi primera compra en Gooddiy Jewelry…

Mi primera compra en Gooddiy Jewelry fue en mayo de 2023 y fue una experiencia muy buena. Me asignaron un gerente de cuenta que fue muy útil, ¡felicitaciones para ella! Soy muy selectiva al elegir cosas, así que debí haber cambiado de opinión una docena de veces antes de hacer el pedido. A través de todo, el servicio al cliente fue excelente y mis artículos llegaron según lo programado. Compraría de ellos una y otra vez.

11 décembre 2024
Noté 1 sur 5 étoiles

Package has not arrived and is already…

Package has not arrived and is already over a week late

9 décembre 2024
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Réponse de Gooddiy

Dear, we found that your package was successfully delivered on December 14th, and there is a record of FedEx's successful delivery.
Because it is the peak season for orders, there will be delays on Christmas Eve than usual. I hope you understand. I wish you a happy Christmas in advance.

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