Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full atte... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement300 E Colorado Blvd, Suite 118, 91101 Pasadena, CA, US
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Lisez les avis des autres
Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.... Voir plus
L'entreprise a répondu
Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! Yo... Voir plus
L'entreprise a répondu
Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the app... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Coordonnées de contact
300 E Colorado Blvd, Suite 118, 91101, Pasadena, CA, Etats-Unis
- 6263435767
4,0
Bien
8 avis
Aucun historique récent de demande d’avis
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Sammy Take a the time to explain and…
Sammy Take a the time to explain and hear questions. Great customer service and patience to understand concerns that we may have.
12 juillet 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello Rocio, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.
Brie was extremely kind
Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.
11 juillet 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello Chelsea, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Brie reflect exactly the type of care we strive to provide.
Great customer Service from Sammy!!
Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! You deserve a raise!
8 mai 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello GB, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.
Excellent Product & Service
Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full attention. The efficacy and value of the product was proven during our time together.
10 juillet 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello Debbie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sammy reflect exactly the type of care we strive to provide.
Sammy was awesome!
Sammy was very professional, patient and kind. I would highly recommend her!
5 juillet 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello Teri, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!
Must ask for Sammy
Sammy was very knowledgeable and taught me a lot. She is very patient and answered all the questions I have. I highly recommend her to anyone.
4 juillet 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello there, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.
Sammy was so helpful and thoughtful and…
Sammy was so helpful and thoughtful and patient with me!
3 juillet 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hello Nancy, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!
Unfortunately, I feel this was a very expensive lesson, and I would not make the same purchase again
Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the appointment, the salesperson was very friendly and spent a considerable amount of time measuring my feet and explaining how these products would improve my condition.
Based on that presentation, I purchased:
Classic Arch Support – $449.99
Deluxe Leather Support – $489.99
Two Super Athletic Antimicrobial Inserts – $49.98
Two Arch Activators – $39.98
Lock Laces – $9.99
Brooks Adrenaline GTS 23 shoes – $130.00
After wearing these products for two years, I can honestly say they did not provide the benefits I was led to expect.
Looking back, I feel the fitting process gave the impression that the supports were custom-made or uniquely tailored to my feet. However, I later realized these appear to be standard, mass-produced arch supports rather than truly customized medical devices. Similar over-the-counter arch supports are available online for a fraction of the price.
I want to be clear that my complaint is not about the salesperson. She was courteous, patient, and professional throughout the appointment. My disappointment is with the company's marketing and pricing. I feel I paid a premium for products that did not deliver results that justified the cost.
If you're considering purchasing from The Good Feet Store, I encourage you to research all of your options first, including much less expensive over-the-counter arch supports. I wish I had done more comparison shopping before spending nearly $1,300.
25 avril 2026
Avis spontané
Réponse de The Good Feet Store - Pasadena
Hi Roxy, thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. At The Good Feet Store, we're committed to providing excellent service and support. We'd appreciate the opportunity to learn more. Please feel free to contact me at skessler@goodfeet.com. Your satisfaction is important to us.
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