Able to understand the 3 step system
L'entreprise a répondu
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Lisez les avis des autres
Derek and Rebecca were great sales people.
L'entreprise a répondu
Great job today!
L'entreprise a répondu
ELDER BEWARE/DECEPTIVE TACTICS. On September 23, 2026, Ms. (83) visited the store at 7804 Abercorn st, Savannah, Ga, only to purchase a comfortable pair of shoes due to arthritis and difficult... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Coordonnées de contact
7804 Abercorn St, Ste 62, 31406, Savannah, GA, Etats-Unis
- 9124800554
3,4
Moyen
5 avis
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ELDER BEWARE/DECEPTIVE TACTICS
ELDER BEWARE/DECEPTIVE TACTICS. On September 23, 2026, Ms. (83) visited the store at 7804 Abercorn st, Savannah, Ga, only to purchase a comfortable pair of shoes due to arthritis and difficulty bending. Instead, she was aggressively upsold into purchasing arch supports, cushions, sleeves, accessories, and Brooks shoes totaling $2,798.05.
No return policy was disclosed before payment. The only policy was hidden behind a QR code and website link printed on the receipt. Ms. (83) has a smartphone but does not know how to scan QR codes or navigate websites, leaving her unable to access the policy.
Ms. (83) attempted to return the items in person on September 24 and again on September 25, both well within 48 hours of purchase. I personally accompanied my elderly friend on September 25, 2026, to ensure the matter was properly addressed. Despite our prompt efforts, the staff remained firm that the store would only refund the $175 Brooks tennis shoes and refused to refund the primary arch‑support products.
Staff insisted that Ms. (83) complete a “60‑day adjustment process”—a requirement never disclosed prior to payment—and further instructed her to bring in her personal shoes so the insoles could be “fitted” into them.
I have file complaints with AG, BBB, FTC, media platforms, etc
22 septembre 2026
Avis spontané
Réponse de The Good Feet Store - Savannah
Hi Henrietta, thank you for taking the time to share your feedback; we take your concerns seriously and will pass this up to management. Thank you for giving us the chance to improve.
Posting this as a warning
Posting this as a warning, because I wish someone had told me before I walked in. Went in for plantar fasciitis, left having spent over $2,000 and never heard a price until checkout, even though I asked more than once. Salesperson compared it to braces (that's apparently why it's so expensive) and said insurance covers it, every plan except Medicaid. When I came back the same day doubting that, she didn't correct herself, she doubled down. My insurance the next morning: not covered without a prescription, and they don't even bill insurance themselves. Tried to return it that day and got three different answers about their policy over three visits. Get the price and the return policy in writing before you sign anything, and call your own insurance first. This whole thing is built for someone in pain who just wants relief right now-don't let that talk you into a decision like it did me.
29 juin 2026
Avis spontané
Réponse de The Good Feet Store - Savannah
Hi Abby, thank you for taking the time to share your feedback. Your experience matters to us, and our goal is to provide excellent customer service to anyone who walks through our doors. We will share your experience with the store and leadership.
Derek and Rebecca were great sales…
Derek and Rebecca were great sales people.
4 septembre 2026
Avis spontané
Réponse de The Good Feet Store - Savannah
Hello Ann, thank you for taking the time to recognize Derek and Rebecca. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Derek and Rebecca see this!
Great job today!
4 septembre 2026
Avis spontané
Réponse de The Good Feet Store - Savannah
Hi Tim, really glad you came in. See you next time. Hope you’re already feeling the difference!
Réponse de The Good Feet Store - Savannah
Hi Cristina, really glad you came in. See you next time. Hope you’re already feeling the difference!
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