Good Life Sorted Avis 

259
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good life sorted has made such a big difference in our life . Samantha Watts our helper is fantastic, so caring and nothing is too much trouble for her , a true star . Thank you Good life sorted an... Voir plus

Noté 5 sur 5 étoiles

We had been recommended by other families to look at Good Life Sorted as our father has Alzheimer’s & as we all know more care & help is needed as this disease progresses.You get to choose from local... Voir plus

Noté 5 sur 5 étoiles

Kirstie visits Mum twice a week and has become invaluable to her. She always arrives with a happy smile and brightens Mums day along with helping her with whatever she may need doing. They have becom... Voir plus

Noté 5 sur 5 étoiles

Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... Voir plus

À propos de l'entreprise

  1. Aide à domicile
  2. Agence de services d'aide à domicile
  3. Soins aux personnes âgées

Écrit par l'entreprise

Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

259 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(259)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We need more than five stars!

We rely on Pam, who looks after us for three days each week, for an hour - she is multi-skilled, dynamic, but also a good listener and a good story-teller. She is indispensable! Valerie and Cliff need more than five stars to give her.
Corinne comes for one hour a week, but also covered for Pam when she was on holiday. She is companiable, a good story-teller, humourous, thorough in what she does. She has valuable insights into Parkinson's Disease. Her Saturday visits enrich our weekend.

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

I have experienced this agency to be reliable, supportive and accountable whilst being registered with them as a helper. They genuinly care about their customers.

29 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Did not work for us sadly

Must be a lot of luck in who you have and meet and greet may appear to go ok but did not work for us. Very disappointing, at a time of stress when a relative needs assistance you look for help and support. Did not attend for the time logged, rushed in and out as quickly as possible.

I expect someone will reply and say we did not pay for the visit, we were offered to meet another helper, true, but that is not the point. Lost three weeks on this, the help was really needed and ended up feeling very let down.

8 octobre 2024
Avis spontané
Logo de Good Life Sorted

Réponse de Good Life Sorted

Hi Julia

Thanks for taking the time to review us and as Chris expressed at the time, we're very sorry that you feel our service didn't meet your expectations.

Chris has taken your feedback and already implemented measures to ensure your experience does not occur again. As you both discussed at the time, we have some great Good Life Helpers in your area and would love the opportunity to support you in the future.

You have Chris' direct contact details and he would be very happy to support you and your mum's request.

Noté 5 sur 5 étoiles

Excellent support

I am very impressed with the service Good Life Sorted offer. When I contacted them for help for my mother I wasn't really sure what to expect and was quite surprised that they wanted to hear about what my mother was like and her interests. This was in order to match her up with the most suitable helper and I am pleased to say they did really well with that. Dorothy is a godsend. She is kind, efficient and dedicated to doing the best she can to help my mother and will do absolutely anything from walking and talking to cleaning. I am so grateful to know that Dorothy is there helping my mother when I cannot.

22 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

Untitled

The content and feel of this survey is aggressive, which makes me not want to co-operate. (This may say more about me).

27 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent carer

Excellent carer, very organised, would highly recommend. My mother is well looked after and is very happy. Thanks Good life sorted!

1 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy to arrange, excellent support

The person that supports my brother is thoughtful, kind and professional. She treats him like the intelligent man he is even though he has long term mental health issues and physical health challenges. He is happy she helps him - which is very rare. We feel lucky to have her and hope she continues.

26 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

They do not cover my area but are advertising on Indeed

Heavily advertising on Indeed in my local area, you apply and they tell you they are not recruiting in my area and don’t yet cover it. So why are you advertising in my area. Waste of time.

It’s also not a job, it’s fully self employed it looks to be just a directory service with for carer staff. Kind of like uber or justeats for carers and companions and they take a commission.

9 octobre 2024
Avis spontané
Logo de Good Life Sorted

Réponse de Good Life Sorted

Hi Anthony, sorry to hear about your frustrating experience. We’ve only recently launched into Frome and Warminster. Unfortunately Indeed is unable to be as precise as we would like with our adverts and your location falls outside the area we are currently operating in.

We hope to keep expanding over the coming months so will be in touch once we cover your local area, if you are still interested then.

Noté 1 sur 5 étoiles

Likely breaching HMRC rules on self employment v employment

I was going to apply for work as an Elderly Companion but after reading the vacancy terms and conditions, I have to obtain Public Liability insurance as apparently I'd be self employed. Yet the company pays you, not the individual you support and so, legally, I should be an employee and the company paying NI & pension contributions on salary deductions for taxes, etc.

23 septembre 2024
Avis spontané
Logo de Good Life Sorted

Réponse de Good Life Sorted

Hi Gary,

Good Life Sorted Helpers are self-employed. They set their own hourly rates, decide when they want to work and choose which customers they want to support. Good Life Sorted collects payment from customers on behalf of helpers, based on the hours worked and, after deducting our commission, we pay the balance to the helper.

Our helpers appreciate us handling the payments side of things as it removes the hassle for them, while they still have the freedom to work when they want and charge whatever they choose.

I hope this helps clarify things for you.

Noté 5 sur 5 étoiles

Highly recommend - outstanding support and service

I can’t recommend good life sorted enough.

Mum has dementia and struggles to understand that she needs support now. She lost her husband last year and apart from myself has very little family support. I am supporting my mum extensively remotely but I live two hours away, am disabled and I work full time, so I can’t get there as often as I’d like and it’s been exhausting trying to meet all of mums needs and achieve a good quality of life for her, or myself.

Introducing Keeley as a friend to help support mum with her independence has done wonders for mums self-confidence and quality of life. Keeley is 100% reliable and nothing is ever too much to ask. In addition, she is so creative and proactive, suggesting and facilitating activities from taking Mum to a stately home to visit a butterfly house to boat trips out across the Harbour or to go for afternoon tea by a castle, she has given Mum so many wonderful experiences and so much love and joy.

It’s only been a couple of months since Keeley joined mums care team and her support has already had such a huge positive impact on Mum’s mental health and symptoms. It’s been and continues to be an outstanding service.

From my point of view, Keeley’s clear, timely and coherent communications, reliability and support to my mum (who has severe cognitive communication difficulties associated with her Alzheimer’s) to help her attend medical appointments, buy clothes, go to the opticians and so many more things besides, has been an absolute godsend.

The pressure it’s taken off me not having to do all these chores with Mum meant I was able to organise a birthday party for Mum and spend time with her on the preparations like buying a dress and eating ice-cream in the sunshine rather than rushing about trying to get all her other practical needs met.

Befriending support is allowing me to spend more quality time with my mum and that’s absolutely priceless.

Equally, the Good Life Sorted office team have been amazing. They found a match so quickly and such a good match for Mum. I have returned to them recently for another match to add weekend support for mum and within a week they put me in touch with Jo, who I have no doubt after our introduction call is going to be another brilliant addition to mums care team and I am really looking forward to introducing her to mum at the weekend! Such a quick turnaround and such good quality people!

There aren’t enough stars on Trustpilot to reflect my gratitude. I highly recommend Good Life Sorted to anyone who needs support for themselves or their loved ones.

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great cleaner/ helper

Great cleaner/ helper. Always reliable and on time. We are now elderly and disabled, don’t know what we’d do without our helper.ideal to have someone local too .

1 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Six months later

Six months later, awsome service especially as I am not easy to get on with. Not providing personal care has been a life saver as cause less arguments

7 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Cathy is the best

Cathy is so helpful cheerful and doesn't let me down . She tackles anything .
We chat alot as she goes about her work.
I couldn't wish for anyone else.
Thanks Cathy

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Good Life Sorted is an excellent care provider.

Kevin, from Good Life Sorted, has been visiting our home for two hours each week, for the past two months. My wife and I are unable to doing all the housework, and Kevin has been doing the harder jobs - floors, kitchen, cooker, and windows. He even swept the driveway. He has a meticulous attitude for timekeeping and was never late once. He has worked over his hours a couple of times to finish a job. He has always been cheerful and happy and has gone out of his way to help in every respect. We have now gone into care and will miss him a lot.

15 janvier 2024
Avis spontané

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