A Class Action That Helped the Lawyers More Than the Victims
If you’re thinking about dealing with Gordon Legal for anything Robodebt‑related, save yourself the disappointment. My experience with them has been nothing short of infuriating. After years of waiting, stress, and being told that victims would finally see justice, the only people who seem to have walked away with anything meaningful are the lawyers themselves.
The Robodebt Settlement Scheme was presented as a win for victims, but the reality is that thousands of people — myself included — were excluded on technicalities that Services Australia conveniently defined after the fact. Gordon Legal’s communication throughout this process has been vague, slow, and ultimately useless. When the final decision arrived, it was nothing more than a cold, generic rejection letter. No explanation, no advocacy, no support — just “you’re not eligible.”
Meanwhile, the firm collected millions in fees while many of the actual victims were left with nothing but frustration and wasted years. The whole process feels like a box‑ticking exercise where the lawyers got paid and the government got to quietly sidestep responsibility for countless people who were harmed.
If you’re expecting real advocacy, transparency, or meaningful support, look elsewhere. My experience has been that Gordon Legal benefited far more from the Robodebt class action than the people it was supposedly meant to help.