Gorman Avis 

I’m not writing about my fantastic purchase which I have already posted but surprised to see negative reviews.
I know everyone has the right to their opinion but I find it hard to believe their reviews.
Every purchase I have made has been positive from a raincoat, jumper , cardigan, and dresses .
Keep your head held high GORMAN from AUSTRALIA 🇦🇺

Dress delivered with obvious damage, and really bad customer service!

I received my order (SHGMAU789811) on the 28th August. Upon opening, I noticed there were some black stains on it and some damage to the fabric. I opened a customer complaint about a faulty item on that same day, and was asked to send photos. Photos sent, no response. I follow up, get a reply saying to send the photos (despite them being in the email chain). Send images AGAIN, no response for over a week! Follow up email, no response. I would not ever recommend this company to anyone, and for a £100 dress I expected better customer service!

Additionally to the damage, I tried on the dress and it looks NOTHING like the photo. There are pictures of it on multiple models where the neckline is straight and the dress is quite short. I was careful to use their measurement system, but on trying it on, the dress goes almost to my knees, (and I am a tall woman!). The neckline is more curved and the dress flares out a little, it goes from looking like a cute mod minidress to a shapeless bag! The fabric is also thin and poorly printed - where it has been damaged its very obvious because white is showing through on a bright blue print.

Unreasonable return policy. Charge $15 to ship items to you but it's hundreds to send them back- even if the items were not as described. (Many details are missing from their website-you cannot go off of the pictures). Lovely designs, terrible customer service. I would advise to only shop in person and even then beware of the return policy as there are lots of stories online about that too.

Easy web navigation and recall of details.
Quick and no fuss delivery.
Additionally, a unique range of products.

Always top quality and wonderful service. Love this brand!

Very pleased with my scrubs set true to size extremely comfortable great price fast delivery definitely recommend buying as this is my 2 pair

Less then a week ago I purchased an umbrella today I used it for the first time
It broke within minutes of opening it
The fabric came away from the mechanism because of a broken or missing tie
Extremely poor quality very disappointed. What an unnecessary waste of the planets resources. I will be returning this product for a full refund.
I would also like to add that the young person that served me at the Cairns Central store was very pleasant and well informed immediately upon the manager noticing there was a sale happening. She came out and proceeded to micromanage this staff member this was disrespectful to the sales person and to me I should have exited the shop at this point .. I do not recommend shopping here..

Love the pattern of the Abstract Flower reversible jacket, but unfortunately the stuffing comes out and pills all over the striped side. Very disappointed in the quality.

Regarding a recent online purchase from Gorman. I find it incredibly frustrating and disappointing to purchase an item online, pay $15 for postage and when I return the item via post due to the top not fitting ( as that is the only way to return an online purchase) I am then required to pay another $11 to return the item. After all this I am not even be able to get a refund, only an exchange or credit note, as it was a sale item. Interestingly, the price tag on the item was over $20 less than what I paid. Not very consumer friendly Gorman. I won't be purchasing from Gorman or Gorman online in the future. Very disappointed.

I always love my Gorman clothes. The bright colours are a stand out and they are well made so I know they will last for years. I love wearing them. they make me feel cheerful even on a gloomy Melbourne day.

WASTED my money on this horrible choice please don’t buy from them. I even emailed them about this about two months ago but didn’t care to respond. I bought deep blue and plain black scrubs.
The quality seemed very off as compared to the previous once years ago. it catches onto a lot of lint and dusts /particles unable to wear it. I used lint remover to remove it, after I come to work and get on workin, It collects alottttt of particles . The workplace is super busy and I cannot keep lint remover on me. I have never had this happened before. I WASTED my money on this horrible choice please don’t buy from them.

I just spent 30 minutes completing this questionnaire only to have it wiped out and disappear!

The team at your Carindale store are always amazing! Very helpful and I like that there is all different ages of your workers. This makes the experience comfortable for someone like me who is 54

I’ve always liked the designs of your garments as they’re unique and at the same time comfortable to wear. Delivery of goods are punctual.
I only want to point out your delivery cost as it is kinda stiff ($15) for a standard delivery fee considering the prices of your products are not exactly cheap.

Great sale prices
2 beautiful jumpers
Both very different
One soft and casual the other quite thick and gorheous little short but can work with that

The bright colours first drew me to Gorman, I think they are fantastic. So now I have tubs, planters, t-towels, towels, a doona cover, a raincoat, candles, napkins and dog beds - all in the last few months. I can’t help myself - I have to keep looking at the website for more beautiful items.

Quality, service and design 🧿💚😇

Package is wrapped beautifully
A great bargain and the sizing is consistent

Staff are amazing, they make things happen! When comes to sizes styles they always try their best to assist. With my latest shopping experience the staff from Brisbane City store helped with searching the right size, pattern and helped calling my nearby store with the dress that I want to put it aside for me to try. Really appreciated that they are going above and beyond to assist customers.

The clothes I bought are great and shipping was prompt. My criticism is the packaging. It was not robust enough to ship to the UK. I spent £166 on a dress, a shirt & a phone lanyard plus £72 on customs fees. The packaging was just a paper mailing bag so it had split open entirely at one end. It was a miracle there was no loss or damage. They need to use poly mailing bags double wrapped to ship abroad.