Very bad still havnt recieved my order Payed for tracking doesn't even track my parcel it was supposed to be deivered half 8 To half 10 it's now 4pm
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Lisez les avis des autres
Bought the limited edition citrus diesel and the gmo cookies live resin carts and couldn’t be happier with them! Incredible taste, super smooth and I feel the effects wash through my body. I will say... Voir plus
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Love the products, helps with such a lot of arthritic pain, was taking tramadol for 8 years after a week stopped the pain meds as these products are doing a fantastic job, shipping perfect. No issues... Voir plus
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Cannot recommend The Goods enough! High quality product that, although may seem a little pricey, do the job to a high standard. The pre-rolls and dab pens are great. Must note that the customer servic... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Just cool and unpretentious. The Goods is a CBD brand that makes no apologies and gets straight to the point.
Coordonnées de contact
London, Royaume-Uni
- customerservice@gotthegoods.com
- gotthegoods.com
3,7
Moyen
90 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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fast delivery sooner than expected…
fast delivery sooner than expected first time I tried CBD and everything made me feel great.
24 août 2023
Réponse de The Goods CBD
Thank you so much for your positive feedback! We're thrilled to hear that your first experience with CBD was a great one and that our delivery exceeded expectations. Your wellness journey is important to us, and we're here to assist you anytime. Welcome to the HempElf family, and we hope to serve you again soon!
Great product and service
The product arrived exactly as advertised. The terp profile was spot on.
8 août 2023
Réponse de The Goods CBD
Hi there,
Thank you so much for your feedback! We're delighted to hear that our product met your expectations and that the terpene profile was to your liking. We strive to ensure that all our products arrive exactly as advertised and it’s always rewarding to hear when we’ve achieved that for our customers.
Looking forward to serving you again and continuing to meet your expectations! 🌱💚
Warm wishes,
The Goods Team
Premium and reliable
Premium products indeed from the The goods. Website done very well and easy to use.
18 juillet 2023
Réponse de The Goods CBD
Hi Kirl,
Thank you for the glowing feedback! 🌟 We're thrilled to know you've had a pleasant experience with our products and found our website user-friendly. At The Goods, we put great effort into ensuring our products are of premium quality and that our website provides a smooth browsing and shopping experience for all our customers.
Your kind words truly inspire our team to continue delivering excellent service and premium products. We can’t wait to serve you again in the future, and in the meantime, stay radiant!
Warm Regards,
The Goods Team 🌱💚
Réponse de The Goods CBD
Hi Jane,
We're absolutely delighted to hear your positive feedback! 🚀 Quality and customer satisfaction are our top priorities, and it's always rewarding to know that they are being recognised and appreciated by our valued customers like you.
Thank you for taking the time to share your experiences with our products and service. We’re so grateful for your kind words and we look forward to continuing to serve you with great products and customer service in the future.
Best Wishes,
Your The Goods Team 🌱🌟
let down
well. for the first couple of drags the vape pen was good. then it ran out. no vapour coming out of it at all. £25.00 wasted. really wanted it to be great, so I could keep ordering.
9 juillet 2023
Réponse de The Goods CBD
I'm very sorry to hear that you're having issues with your vape pen. We take all feedback very seriously and your satisfaction is our utmost priority. Our pens are designed to last longer than a couple of uses, and what you're experiencing is certainly not the standard we aim for.
I encourage you to reach out to our customer service team at customerservice@gotthegoods.com . We're keen to look into this for you and resolve the situation. We're committed to ensuring you have a positive experience with our products and service, and we'd like the opportunity to make things right.
Thank you for bringing this to our attention and we look forward to hearing from you soon.
Prodotto di qualità,ed onesti
3 juillet 2023
Avis spontané
Réponse de The Goods CBD
Grazie mille per la tua recensione! Siamo lieti che tu abbia trovato i nostri prodotti di qualità e il nostro servizio onesto. Ci impegniamo sempre per fornire i migliori prodotti possibili e un servizio clienti eccellente. Non vediamo l'ora di averti di nuovo come nostro cliente. Grazie ancora!
The Company is 100% Honest
The Company is 100% Honest with Time of Delivery and Customer Support. My only Issue with the service was the flavour.
22 mai 2023
Réponse de The Goods CBD
Thank you for your feedback. We appreciate your kind words regarding our delivery time and customer support. We're sorry to hear that the flavor of the product wasn't up to your expectations. Our team always strives to provide the best quality and taste in all our products.
We're always open to feedback and would appreciate more details about your experience with the flavor. Your input will help us improve and provide better products to our customers.
Thanks again for your review, and we look forward to serving you better next time.
Very good nice taste love it
Very good nice taste love it , great burning . Need more practice into the rolling part but it’s perfect love it , love the herbal mix as well good job
24 mai 2023
Réponse de The Goods CBD
Thank you for your wonderful review! We are thrilled to hear that you enjoyed the taste and quality of our products. It's also great to know that our herbal mix was a hit!
As for rolling, practice indeed makes perfect and we're certain you'll get the hang of it in no time. Remember, it's all part of the journey.
Thank you again for your kind words and we look forward to serving you again soon!
its 20 puffs off armpit fluff
16 avril 2023
Réponse de The Goods CBD
Hi Mason,
We're sorry to hear that you weren't satisfied with the vape pen and its longevity. We appreciate your feedback and would like to clarify that our vape pens are made with uncut distillate and terpenes, without any PGVG or cutting agents. This makes them highly effective, but we recommend taking shorter draws rather than long puffs to conserve the pen's lifespan.
We understand that personal preferences and usage may vary, so we suggest trying our vape cartridges, which contain double the distillate and last much longer. We hope this recommendation will better suit your needs.
If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We're here to help and ensure you have a positive experience with HempElf.
Cannot recommend The Goods enough
Cannot recommend The Goods enough! High quality product that, although may seem a little pricey, do the job to a high standard. The pre-rolls and dab pens are great. Must note that the customer service is also excellent as one vape pen was faulty and the company dealt with the situation excellently.
26 avril 2023
Réponse de The Goods CBD
Thank you for your glowing review and recommendation! We're thrilled to hear that you're impressed with the quality of our products and find our pre-rolls and dab pens to be great. We understand that providing exceptional value is important, and we're glad our products meet your high standards.
We also appreciate your kind words about our customer service. Our team is committed to ensuring that any issues are resolved promptly and effectively. We're glad to hear that your experience with a faulty vape pen was handled well.
Thank you for your support, and we look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us.
Order received no issues
Order received no issues. Product does not dissapoint is flavoured shatter as it states. Lemon drop, banana kush, sour apple, blood ornage and sherbert.
23 avril 2023
Réponse de The Goods CBD
Thank you for your review! We're delighted to hear that your order arrived without any issues and that our flavored shatter met your expectations. We take pride in offering unique and high-quality products like Lemon Drop, Banana Kush, Sour Apple, Blood Orange, and Sherbert.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us.
Really good product I wasn't expecting…
Really good product I wasn't expecting the quality to be so good would recommend to anyone.
19 avril 2023
Réponse de The Goods CBD
Thank you for your fantastic review! We're thrilled to hear that our product exceeded your expectations and that you found the quality to be outstanding. We strive to provide our customers with the best CBD products on the market.
We appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us
Great product!
16 avril 2023
Réponse de The Goods CBD
Thank you for your positive review! We're delighted to hear that you're pleased with our product. We take great pride in offering high-quality CBD products to our valued customers.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us
Great product and speedy delivery!
Great product and speedy delivery!! Highly recommend!!! And I mean highly lol 🤣
16 avril 2023
Réponse de The Goods CBD
Thank you for your fantastic review and the humor! We're thrilled to hear that you're pleased with our product and the speedy delivery. We always strive to provide a great customer experience along with top-quality CBD products.
We appreciate your enthusiastic recommendation and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us
Had high hopes but the both zkittle…
Had high hopes but the both zkittle concentrate I got smelled and tasted like pure tea tree oil with no effect
7 avril 2023
Réponse de The Goods CBD
We're sorry to hear that our Zkittlez concentrate did not meet your expectations. We appreciate your honest feedback and take it seriously as we strive to offer the best products to our customers.
We would like to learn more about your experience and investigate this issue further. Please reach out to our customer service team at customerservice@gotthegoods.com with more details about your order, and we'll do our best to address your concerns and find a satisfactory solution.
Your satisfaction is important to us, and we look forward to the opportunity to make things right.
Réponse de The Goods CBD
We're sorry to hear about the issue with your CBD dab pen and the burnt taste you experienced. We always aim to provide our customers with high-quality products, and we apologize for any inconvenience this may have caused you.
Please reach out to our customer service team at customerservice@gotthegoods.com with more details about your order. We'd like to investigate this issue further and work towards a resolution that ensures your satisfaction.
Once again, we apologize for the inconvenience and appreciate your understanding.
Underwhelming
Got a disposable vape. Smaller than expected, ran out more or less after 2 days of minimal use. Tasted and smelled great, but the small amount meant I couldn’t medicate to my desired level. If there was ever a larger version it might be better
3 mars 2023
Réponse de The Goods CBD
Dear Stoddart
I am sorry if the vape pen finished quickly. You could try the Distillate cartridges which are at least twice as big and will last longer. Please contac thte support team so that we can assist you with the pen that didnt last long.
Very fast delivery
18 février 2023
Réponse de The Goods CBD
Thank you for your positive review! We're delighted to hear that you're pleased with our fast delivery. At The Goods, we strive to provide efficient and reliable service to our valued customers.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team.
Khali's CBD Life gives 1star Terrible herbal mix bloody vile
ORDER #GOODS2230 Terrible herbal mix bloody vile trash
Khali's CBD Life youtube channel hates this poison
2 février 2023
Réponse de The Goods CBD
Hi Khali,
We can see you had emailed us about our CBD flowers but we stated these are only sold by hempelf.
However we had advised you the herbal blends are not made with hemp, but a herbal blend infused with CBD and terpenes for customers who need a guaranteed 0% THC.
We would suggest trying our vape pens directly or ordering our CBD flowers from HempElf.
Réponse de The Goods CBD
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our gummies and experienced great service. At The Goods, we take pride in offering high-quality CBD products and exceptional customer service.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team.
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