They refuse to investigate fraudulent bid walking and give you a cookie cutter response when you request it. Even with all of the proof and their own terms and conditions highlighted. Get the feeling... Voir plus
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out of the multiple pictures taken, not one photo is of the damaged areas, and undisclosed mechanical issues. Customer Service is appalling. I called them out on this and my account was locked. Don't... Voir plus
I bought Nissan 17 from gov deal seller was exotic cars in Virginia. Website said runs n drive no issue but when I got the cars battery dead n put new battery and when start driving had issue took it... Voir plus
There's definitely something shady about this website and I wouldn't recommend purchasing anything from here. I reached out to customer support multiple times (in search of a package that went missing... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
GovDeals is the place to bid on government surplus and unclaimed property including heavy equipment, cars, trucks, buses, airplanes, and so much more.
Coordonnées de contact
Little Falls Drive 251, 19808, Wilmington, Etats-Unis
- govdeals.com
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Terrible company
Terrible company! I have purchased over 6k worth of items on this site with one purchase. I was bidding on an item and it had listed pick up only but wasn't in a spot on the listing to where you could see it clearly. I won the bid and they asked for payment. It was a piece of gold and I stated I am sorry I didn't see where it said pick up only. I live in Florida and the item was in New York. I obviously wasn't going to drive there for a $500 item. They locked my account and suspended me because of this one mistake. They want $1480 dollars! To unlock my account they say its a default fee! HAHAHA I literally laughed at them! I have asked them many times to unlock my account since I want to purchase more items and they refused! This is not the way you get more bidders! They care about their sellers more than their customers! They need to have a second chance program on little mistakes like this! It's 1 strike and you are out with them! BIDDER BEWARE!
why DMV let GovDeal cover all these…
why DMV let GovDeal cover all these deals connecting consomers to seller , covering there scames , odometers discapency , fake titles , salvage titles , flood vehicles ?????
Vehicle was mispresented by municpality…
Vehicle was mispresented by municpality not disclosing transmission issue. When I attempted to get n extension on their toll free line, "alli' was like talking to a robot.
Very misleading...anyone can sell on…
Very misleading...anyone can sell on this site and most of the items are absolute junk....the company's customer service is operated like a repo towing office...short attitudes, no customer service, and a general lack of concern. Do not think you are bidding on actual government surplus or items for 1 second
Some educations cost more than others
To those of you and myself that have a bidding number on Govdeals you should read the hundreds of negative reviews before bidding and my advice if you decide to bid too. I had heard some horror stories of some online auctions but never believed Govdeals was anything but a reliable source to get a good deal on used vehicles. I've purchase other items even three vehicles local to where I lived in another state and had a positive experience, I guess adding other affiliates has worn down their good reputation. Last November was my first experience in Oklahoma of bidding on a vehicle in this area but the vehicle wasn't in the possession of Govdeals but with (Sierra auctions) The location of this vehicle was in Dallas Texas. A 2006 Honda with low miles was a charity acquisition I had also won a second vehicle. Well sort of; I paid online then picked up the Honda because it was running, brought it home and began right away with body work and basic maintenance items. The other vehicle although paid for, I didn't return to pick it up because of a difficulting in getting a trailer to bring it home. It wouldn't start and run on site and that was just the opposite of the auctions description and so they reversed the purchase of that vehicle and then relisted it.. I thought because the brakes made noise, I figured it needed brakes replaced so I bought some brakes but when I took the wheels off to change I found out it was just rusted callipers and disks, I cleaned and lubricated those and reassembled. Then returned the brakes for a refund. Two things I am eternally thankful for; 1 not buying tires and 2 using a credit card for the purchase. Here's why; A week after I they received the funds I was contacted about how to title the vehicle. Thinking the title was on its way to me I began restoring and fixing the vehicle, it would start and drive but a check engine light was on. I spent about 80 hours detailing the engine compartment making it look new again, replacing a broken tail lights, oil and filter changes, a breather hose on the fuel body. Little did I know that after 11 weeks and many, many futile attempts on my part to contact Sierra auctions they simply ignored phone calls and emails all my attempts to get a title ending in failure. By the last week of December I made two last attempts; calls and emails to Gov deals and Sierra auctions telling them my patience was at an end, that I planned to get the transaction canceled, my warning also fell on def ears. I gave it 2 more weeks hoping that would get their attention, futilely, I watched my mailbox daily. Apparently not! I resigned and contacted my credit card company and asked that they reverse the purchase and why I had decided on that action.
They apparently had either heard my story before or did their own investigation as well as notify Sierra of my complaint. After a couple of weeks of waiting they too agreed that I'd been scammed and reversed the transaction. Money I spent bringing it home and work and repairs I did to it since bringing it home I even filled the tank with fuel. Chocking this experience up to my educational expenses. I await perhaps futilely for Sierra to contact me now and come get the car. If anyone here needs some gas I will gladly allow them to syphon some from the tank. I pan on filling my gas cans but there are twenty gallons of fuel I purchased 2 months ago in it.
Govdeals.com IS NOT GOVERNMENT SALES…
Govdeals.com IS NOT GOVERNMENT SALES ONLY. Scammers, towing companies, and dealers selling illegal vehicles - many that will not pass state inspection for emissions. AND GOVDEALS knows this. How you ask? I've reported a bunch of "dealers" to them and GOVDEALS does absolutely NOTHING. Take your money elsewhere, unless you can lose what you put in it.
Scummy Scammers
This is just the beginning of my plans to blow the whistle on these scumbags. It starts from the top down.
My first issue was buying a Chevy Suburban from a city in TN.
The advertised vehicle had many pictures etc. The vehicle I received looked like it was parked in a swamp vs what they advertised.
The pictures of the vehicle were taken YEARS ago which means it was an intentional scam.
I've been in the automotive business for 30 years and have never seen anything like it.
Of course, govdeals was on ZERO help after I sent them multiple photos of what I received for a vehicle.
The second issue is after buying a pickup truck in AZ, they sent me an invoice that included tax, AND a tax for their rip-off buyer premium - I've never paid TAX to govdeals for any of the vehicles I purchased in hte past.
I pay that at the DMV.
Not only are they trying to charge tax, it's the WRONG percentage of tax (too high)
So far I can't get past the punch dummy who takes their phone calls for the so-called "customer service"
Who reads a script for answers
Does anyone here think that the State of CT (my State) would get ONE DIME of that collected "tax money" I HIGHLY doubt it -
So this is a new thing they're trying to pull.
So between "buyer premium" (now taxes) and other fees you can add about 20% to your total purchase.
NOT HAPPENING
I'm going to take this -tax fraud- (in imo) a LONG WAY and with a very loud whistle
Scott Dacri
Scott Dacri
FYI Do NOT buy from a liquidity service on Gov Deals . I have bought from orig county and state auctions with absolutely no problem. Latest auction unknowingly from a liquidity service and getting the big FU with waiting a month supposedly for titles on vehicles. Paperwork not in hand for sales . They take the money and then its tough sh*t wait for weeks . DO NOT USE A LIQUIDATOR on the auction page .
FLAT OUT LIED ABOUT I WON THIS ONLINE…
FLAT OUT LIED ABOUT I WON THIS ONLINE AUCTION FOR $1300 USD! RELISTED IT ON 11/!4/2024! 2004 seadoo jetski in BEDFORD VA ??? REFUSED 2 COM PENSATE ME THIS WRITER! PISS POOR SERVICES ! FTC COMPLAINT W BBB FOR !ST AMD VIOLATIONS ETC BAIT N SWITCH ! EVIL CORP! UNDER INVESTIGATION BY FTC 1000 of COMPLAINTS FOR FRAUD!
Bid on a vehicle states "4 tires,all…
Bid on a vehicle states "4 tires,all hold air" except they forgot to say ones in accident and tucked under floor. So I refuse,they whip out,default/blocked. To restate pay bid,but,you don't get nothing,just the satisfaction of paying someone's lunch. Careful bidding on this site. But the reviews prove it.
Super disappointed with this company
Super disappointed with this company. My first purchase nice and easy. Won my bid, paid for shipping and got items.
My 2nd purchase. Terrible! Seller puts willing to ship in the description. I won the bid. I reach out to the seller, call and email to find out how I pay for shipping. No reply. I call customer service they reach out and hear nothing. I email the seller again nothing and copied their customer service.
Their customer service is very nice I will add. I call customer service again, after a period of time they tell me the customer does not like to ship… I live in CA they are out of another state. Had I known that I would not have bid, pretty simple! The customer service said what would I like to do? I said just cancel it. I’m not going to drive there and it’s not worth it it’s 200 in coins….
Now how am I in the wrong? I did my due diligence. Seller does not like to ship. They want me to pay an $85 cancelation fee…. Because now he is ok shipping it!!!
He should pay me for all the time I wasted on this crap! They say my account will be suspended until I pay. Why would I ever buy anything from them again they don’t protect the buyers! I guess the seller important one.
My caution to anyone is:
1, Don’t bid on something out of your area, as you may get stuck paying fees and have weeks of frustration. When you try to do everything correctly.
2. Any contact with customer service either record or follow up in writing so you have proof of your conversations.
How about buyers get compensated when sellers fail to communicate! Maybe they would reply quicker and avoid this type of frustration!!
Great site
I see a lot of negative comments. I have bought some pretty awesome stuff on this site. From an estate sale I bought movie clips black and white from the 50’s to the 80’s Some are valued at 600 dollars. A collectors item. I have bought pocket knives and various other items. Customer service with each state I have dealt with has been excellent. Be careful of what you bid on and compare it to what you would have to pay for it on eBay As far as automobiles I wouldn’t they have been confiscated. But the auto’s they tell you and give you time to check it out. I highly suggest it. It’s a fun site never had a problem.
I did not purchase the property
I did not purchase the property, but my account was automatically awarded a bid saying I purchased the property. I was later tricked into paying. The house is in such a dilapidated state that it has no market value. I was scammed out of $33,000. This company also lied to me that I had purchased a car and asked me to pay for it. I have already reported this case to the police. They said I had won the auction and purchased a car that had no value. A car of very little value, I did not buy it from them. govdeals.com sent me an email threatening me to pay and pay for it. I have called the police and filed a complaint with the New York Attorney General, the Chicago Attorney General, and the Los Angeles Attorney General. Now I have taken the case to court
Process for payment is totally screwed…
Process for payment is totally screwed up, funds sent, verified by all the banks, no action from GovDeals. Customer service is horrible, nobody knows anything other than we sent it to accounting. They take 24 hours to respond to any issue and even then its a deflect and delay. Only thing that is timely is the constant emails threatening to cancel your winning bid due to late payment. They received the funds less than 24 hours after auction close.
Auctions won’t end if there’s a…
Auctions won’t end if there’s a competing bid it extends EACH TIME 3 mins or 5 minutes FOREVER there’s no end until 1 of the 2 competing bidder gives up, but it will go on
ITS JUST OUT TO GET YOIUR $$$ for top 2 bidders to compete, you will keep outbidding each other, the last minute bids kept getting extended so it went on for maybe 30 minutes after the auction is supposed to end
What is an auction end time then there needs to be a limit of EXTENDED TIME
It just frustrates you and you probably pay more than you want to outbid in the heat of the moment
I have paid for my auctions they cost 1000s I waited 2 days now I called the seller which is an airport and they hung up on me and didn’t get any certificates about pick up and CS won’t respond so I m not sure if I got scammed
winning bids are snatched back if price not right
This site is a scam and reviews are not supported with any follow-ups. I won a bid and the item taken back before I could pay for it. The item was a car and the seller said it had engine noise so they would not continue the listing. I got the item cheaper than they wanted to sell it so they made up an excuse not to sell to me. I then asked to buy it with the problem because I knew it didn't have a problem and they said they couldn't sell it with a problem regardless. Govdeals sell broken stuff all day. Such a scam. I called Govdeals and got more bull from them. I will buy local.
This site is a scam
A buddy of mine and I were bidding on a truck and had the high bid for over 2 hours. In the last 10 seconds a guy comes on and out bids us by $50 and wins… that’s not what I’m irritated with. It’s the fact that it states in the gov deals rules that if you bid in the last three minutes, then the time is extended. The time was never extended and we lost out because of a govdeals failure. If we lost out due to the buyer just paying more, then I wouldn’t be mad. It’s the fact that the website is so trash that it can’t follow its own rules. The same fella who did the last minute bid also did it on multiple different trucks and won on all of them. I don’t know what shady stuff is going on, but I will never use this site again. I find better deals on Facebook anyways.
I was a new customer
I was a new customer. You're limited to bid on three items which you have to pick up and wait 30 days before you can bid on 6 items, then 9 or send them a $1K deposit.
After you pay you have to print certificates on each item to show you paid. (3 pages of printing each item) Not just show a paid invoice. The webpage didn't work, the certificates wouldn't print. To get my 3 certificates sent to my email address took 3 phone calls and 4 messages. All of my messages went unanswered. One call I left a message after sitting on hold for a little while it forces a message and hangs up on you. The first phone call they sent one certificate instead of all three. They said to refresh my "my bids" page and it should work, well it didn't even after restarting my computer.
I would have bid on a lot more items and right now something I want is $1 with a day left but I'm locked out. I'm just glad my pick up is only 20 miles away. If it had been a longer drive I could have spent more on gas than my items. There are a lot better easier to use auction sites than this one. I at least have a credible seller or I'd have to give them a minus one.
It would be difficult to make this waste any more of my time than it already has. At least the two times I was able to talk with someone I didn't have to wait forever.
High Prices and Poor Site Software…
Biggest problem I encountered besides what are most likely dealers dominating the bids, is that the Govdeals.com site is frequently ill-disposed to "asset searches." Can't get the site to find anything I type in.
Scams and the company is in on it
Scams and the company is in on it. The biggest scam that I've encountered is "The lot of 50 rings" scam out of Pennsylvania . They post 50 rings about half of them will appear to be made of the precious metals. They will make no claims about the rings and encourage you to "come inspect" for yourself and they also won't answer any questions about the rings like are the stamped with any markings. I brought a $600 dollar box of the rings that I could have gotten for under $30 at a local craft shop
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