Grace Removals Group - Brisbane Avis 

245
•
TrustScore 4.5 sur 5

4,4

420 Sherbrooke Road, 4110 Willawong, Qld, AU

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a great team at Grace! Alan, Ken, Richard, and Arno are fantastic! Their attention to detail, taking care of Metro’s equipment as their own, as well as their humorous attitude... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team were very flexible and accommodated our schedule changes without missing a beat. When on site they got about their work with no fuss, just got stuck in and made it happen in the minimum amou... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was more than happy with the booking and packing and move and delivery service. All people were courteous and "take charge" attitude but for one small exception. My disappointment was a missing c... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

UPDATE: We got a call after this review and got our container about 3 weeks later. Friendly 2 guys who delivered it. Only one bowl was broken out of all the boxes. I am changing my rating because of t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. aussi dans
  3. Service d'envoi
  4. Service logistique

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 420 Sherbrooke Road, 4110, Willawong, Qld, Australie

  • 1300725991

4,4

Excellent

TrustScore 4.5 sur 5

245 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(245)

271 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff are friendly,consensus

Staff are friendly,consensus, on time, polite,very protective of items.

2 novembre 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Barry and Amanda,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Great service from start to finish

Great service from start to finish. The people that packed all items and then delivered and our bed and other things together were great. Tim and Tatiana who did quotes and all admin work were brilliant

14 novembre 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Grant,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Amazing Experience

We moved from Coffs Harbour-Perth,from the first point of contact with Dan to the last point of contact was nothing short of amazing! The quote price was the house and car,the quote didn’t change.
I had Grace pack my house up to and everything came to Perth in perfect condition, not one thing was broken! Each item is labeled and your name is out on everything. The care and professionalism this company showed us was unbelievable,I would totally recommend this to anyone who wants peace of mind and a stress free move.
Cheers guys

4 novembre 2023
Avis spontané
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Réponse de Grace Removals Group - Brisbane

Dear Lexi,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Professional

Professional, on time and adapted to works as they happened on the day. Grace manage a complete office and warehouse move for our company in QLD. Would definitely reach out to Grace for future projects, pleasure to work with.

18 septembre 2023
Avis spontané
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Réponse de Grace Removals Group - Brisbane

Dear Francisco,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Terrific experience with Grace

Terrific experience with Grace: great customer service and responsiveness. Everyone I met with was helpful. The price was right for me; good value for money

28 septembre 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Peter,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Both the pick up team and the delivery…

Both the pick up team and the delivery team were excellent, professional and very friendly. This is the second time we have moved with Grace and we wouldn't hesitate to refer them to friends and family looking to move.
Thank you to the whole Grace team.

3 octobre 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Kim,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Highly recommend Grace Removals

I would highly recommend Grace Removals. They provided a fantastic service to us for our recent office relocation. Everything was very well organised in the lead up to the move, communication and response times were great and the removal team were professional and efficient.

15 septembre 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear S Grant,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Sydney to Brisbane with no dramas

The grace team maintained good contact in the build-up to the move. The removals team worked very hard and were very careful to pack up our belongings. Delivery was as close to our planned delivery date as possible given the short notice, and the delivery team were absolute machines offloading the boxes. The operatives are very hard workers, pleasant to work with and courteous.

3 octobre 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Patrick,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace Staff could not be faulted

Kahlia Lynam made everything happen!

20 septembre 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Donna,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great Team

The team that turned up were lovely and got in and got it done.

6 septembre 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Lisa,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Would recommend

Good communication, adaptable to our changing needs, flexibility, polite and efficient staff. Very happy with the service

1 septembre 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Karen,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Very impressed

The team had our office relocation and unpack finished in under 5 hours, great communication and very flexible.

7 septembre 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Emily,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The professionalism and support I had…

The professionalism and support I had with moving my sons boxes from NZ.
Kept me informed pf where it was at with the pick up from shipping storage to Cairns and the most delightful guys to meet to do the collection.
Had used Grace removals for my own things before many years ago to relocate from NZ to OZ and would use them again in a heart beat. Keep up the good work team

31 août 2023
Avis spontané
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Réponse de Grace Removals Group - Brisbane

Dear Lynne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Valued Customer,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

We have received our goods on time…

We have received our goods on time and good are still attached. The team with their professionalism, efficiency and proactive was made the whole situation so much more easy.
Anyway, highly recommended…. Their teams were seriously extreme Super Super!
On the delivery date, two young men name Jordan and Brandon, they are very efficiency arrived 30min early, very polite and very fast and strong unloading the goods. Both of them has completed the works, so much more acceptable. We would like to give Jordan and Brandon......1Milllon LIKES.....😊😊😊😊😊😊 and thank you for your service and hard work.

22 août 2023
Avis spontané
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Réponse de Grace Removals Group - Brisbane

Dear Keen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

They are punctual and very empathetic…

They are punctual and very empathetic and understanding .I had some issues and and I told them my problems .And the support I got was tremendous and overwhelming

30 juillet 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Veena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Highly Recommend

Experience with Grace from start to finish was fantastic. Nathan and Kahlia made the move super easy and their team of removalists were fantastic.

7 juillet 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Ch Gla,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Excellent Service

I moved four boxes of clothes and household stuff from Brisbane to Dubai in Feb 2023. Service provided by Grace Removals is excellent. Their price was reasonable, pick up process was smooth, they provided "worst case" transit time of 3 to 6 months. However, the cargo actually arrived just in 2 months. They kept updating me about the status of transit. Their UAE conveying agent was really good. They had well coordinated smooth delivery process. I received all my stuff in mint condition without any loss or damage. Will definitely use Grace Removals again for international cargo transfers.

21 avril 2023
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Uthpala,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

RMA move

The team arrived on time and conducted an inspection before starting to move things. I think the team could have communicated better amongst themselves through the course of the job. They got the job done in the time allocated and were very friendly and worked hard.

30 juin 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Amanda,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Experience was pretty good!

Experience was pretty good!

Company was flexible with schedule of install, guys worked pretty well. Ran exceptionally well when Dan Cox was running the show.

Finding a few issues after the install but the Company who supplied the goods is working through that.

All in all, pretty happy considering the scale of the job!

1 juin 2023
Avis spontané
Logo de Grace Removals Group - Brisbane

Réponse de Grace Removals Group - Brisbane

Dear Jacob,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

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