Grace Removals Group - Sunshine Coast Avis 103

TrustScore 4.5 sur 5

4,6

25 Enterprise Street, 4556 Kunda Park, Qld, AU


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the third time I’ve used Grace in the last 6 years and every move (2 interstate) has been handled professionally and expertly without a hitch. Highly recommended.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly the moment you pick up the phone the reception staff are friendly and guide you through the process. The pickup and delivery staff were all careful with my furniture and place items where you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The prompt service and understanding of my needs. The team went above and beyond with organisation and dealing with others. Very impressed.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We used Grace Removals 35 years ago and chose them again for our recent move from Canberra to the Sunshine Coast. They were very quick to respond to all communication. We stored our container with t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. Service logistique
  3. Service d'envoi

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 25 Enterprise Street, 4556, Kunda Park, Qld, Australie

  • 1300725991

4,6

Excellent

TrustScore 4.5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The prompt service and understanding of…

The prompt service and understanding of my needs.
The team went above and beyond with organisation and dealing with others.
Very impressed.

9 mars 2026
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Steven,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace removals

This is the third time I’ve used Grace in the last 6 years and every move (2 interstate) has been handled professionally and expertly without a hitch. Highly recommended.

8 avril 2026
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear George,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

I use grace for my business removal

I use grace for my business removal, always polite, onsite and great service.

2 avril 2026
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Geoff,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Excellent experience

Firstly the moment you pick up the phone the reception staff are friendly and guide you through the process. The pickup and delivery staff were all careful with my furniture and place items where you wanted them in the house.

29 mars 2026
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Bruce,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace is the best Removals I’ve ever used

We used Grace Removals 35 years ago and chose them again for our recent move from Canberra to the Sunshine Coast. They were very quick to respond to all communication. We stored our container with them for three months and had it delivered last week.

Their service was wonderful. We had couple of issues but they sorted them out straight away. In the end, we are very happy with their service. We could highly recommend Grace and will use them again if needed.

19 mars 2026
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Wasa,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The whole process was made easy and…

The whole process was made easy and stress free. All the staff were friendly while maintaining high professional standards. I was kept up to date with timeframes and if I had any questions they were answered promptly. It took all the stress out of a major move, appreciated!

19 février 2026
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Katrina,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

Noté 1 sur 5 étoiles

Shocking

Shocking. Had to co-ordinate the move myself, bounced between Sales, Office and Manager.

Sales Mgr approved payment method and 4pm the day before the move the Manager said no and we had to pay for most of the move. Information in correct.

Movers complaining they were not told how much they had to pick up. Damage due to poor packing in the $'000.

8 août 2025
Avis spontané
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Hi,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Very professional in all ways. Recommend highly!!

Very professional in pack up on Sunshine Coast, not quite so on delivery, but I know how busy before Christmas so no problems!
With over 1 22 ft container of goods, only 1 port glass and 1 small dish broken!!!
Well done Grace Removals, very worth the cost and would recommend to anyone! Not the cheapest but by far the best!!!!

31 décembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear David,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.

30 décembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Hi,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Book Grace every time

From the first quote to the final unload, the whole move ran smoothly.

The team was organised, skilled, and genuinely friendly. They handled everything with care and kept the day calm and on track.

I would recommend them to anyone who wants a stress free move with people who know what they are doing.

19 décembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Ben,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Competent, helpful, friendly

All staff from start to finish were very competent, helpful and friendly. We were kept informed along the way as to where our container was and the arrival in Nelson NZ from Brisbane Australia.
Thanks Grace
Len & Willy

9 décembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Len and Willy,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Second try

We had previously used Grace to move to Tasmania however our experience on the Hobart end was very poor. We decided to give Grace another try seven years later and the end to end experience from Sunshine Coast, QLD to Hobart was great. The guys who packed the Container were actually the Gold Coast crew. The last time we used Grace we moved from the Gold Coast. These guys know their stuff - excellent crew.
We did have two damaged items - a very small claim of $645 which has been handled very quickly and professionally. Would definitely use Grace again.

10 octobre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Mel,

We're happy to hear that your recent move from the Sunshine Coast to Hobart was a great experience, especially after your previous move. We appreciate your recognizing the team's expertise, and we're glad the claim was handled quickly and professionally. Thank you for your positive feedback!

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The Absolute Best!

From the quote to the day of delivery Grace was the best. The quote was the most reasonable we had. Our move was a difficult one as we needed a ferry vehicle to transport all our furniture etc up a steep driveway to the large truck. Grace sent 5 wonderful guys to do the job. The team of removalists were friendly and professional and so careful with everything. We were so impressed by this company and would never move again with anyone but Grace. Grace at Kunda Park Queensland Sunshine Coast are the best. Thank you

18 septembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Angel,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

The packing end went well

The packing end went well. The SunshineCoast crew were friendly and professional. The delivery end was different. Adelaide. The guys were great but there was a truck breakdown somewhere and our possessions came a day late. Which meant Hotels and such for us and our animals. Grace paid for our overnight stay which was good, it was just inconvenient. Otherwise they did a great job.

9 septembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Julie,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Moving with confidence

Packers and delivery staff did an excellent job at both ends with damage the concern, but we didnt endure any.

Friendly and focus as well

9 septembre 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Warren,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

We Appreciate Your Service

Grace Removalists were efficient in providing a quote. The team were careful throughout the packing stage. They made our relocation to NSW a better transition than we thought possible. Than you Grace. We appreciate your service.

31 mai 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Helen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Extremely satisfied with Grace Removals

Extremely satisfied with the professional service provided on our recent venture in moving house which can be a very stressful experience. However not so with the very friendly and helpful staff and overall customer service provided by Grace removals. We highly recommend Grace for anyone looking to relocate.

30 mai 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Brad,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Nice employees who are prepared to move…

Nice employees who are prepared to move furniture around without complaint. Efficient and pleasant.

9 mai 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Yoland,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Amazing service from start to finish

Amazing service from start to finish. I can't thank the team from Grace enough for my interstate move, their price, communication, pick-up & delivery was outstanding, even with a few issues (from me) without notice. Even a cyclone couldn't stop them. Their professionalism and ability to overcome problems is 11/10. Special thanks to both the Sunshine Coast and Hobart teams.

21 mars 2025
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Dear Bradley,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The best moving experience

Our experience was lovely. From our first call to Kirstie on the Sunshine Coast, it was all easy. The process was simple to follow and the important things were explained both verbally and by email.
We moved back to the UK our things arrived in perfect condition including an electronic baby grand piano which is working perfectly thanks to the specialist packaging,! A brilliant service from all ar Grace removalusts. Thank you! X

28 décembre 2024
Logo de Grace Removals Group - Sunshine Coast

Réponse de Grace Removals Group - Sunshine Coast

Hi,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus