Fantastic experience as a customer. I had some queries around my purchase and left an email- I was called promptly but unable to take the call at the time. When I called back I was transferred quickly... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I needed a new iPad with more GB storage but didn’t want to spend hundreds of pounds on one for what I required it for. I had a look online at various companies selling refurbished iPads and happened... Voir plus
The order was fulfilled quickly and the product was delivered quickly and securely. The product itself is spotless to say it is refurbished, great price and works perfectly.
I recently purchased a 9th-generation iPad from this company and I’m genuinely very happy with my experience. From the moment I placed my order, the communication was excellent and I was kept in... Voir plus
À propos de l'entreprise
- Ordinateur et accessoires
- aussi dans
- Magasin d'électronique
- Magasin d'informatique
- Magasin d'ordinateurs d'occasion
Écrit par l'entreprise
Grade A Technology is the number one online refurbished IT & AV store where business and home consumers have access to 100’s of refurbished quality assured, Laptops, MacBooks, Gaming, Digital Signage Displays, Monitors, Tablets, Servers, Desktops, Apple and a whole lot more, all at very competitive pricing. All products have free shipping along with a 14-day money back guarantee, allowing customers full peace of mind when making a purchase from Grade A Technology Ltd. Buying refurbished via our secure online store not only offers huge discounts against new products, but also creates significantly less carbon and e-waste making a great choice for your pocket and the environment. With our 4.9 Trustpilot rating…….join the rest of our happy customers and shop www.gradeatechnology.co.uk
Coordonnées de contact
Unit 7, Woodside Industrial Park, SG6 1LA, Letchworth, Royaume-Uni
- 01462 337033
- sales@gradeatechnology.co.uk
- gradeatechnology.co.uk
4,9
Excellent
506 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Support and very fast delivery
7 novembre 2024
Prompt service and communication
Prompt service and communication, supplying quality products.
5 novembre 2024
Grade A are a customer focussed…
Grade A are a customer focussed business. They went out of their way to accommodate a rapid pickup. PC is excellent at a great price. Many thanks.
5 novembre 2024
Great place to buy laptops
Great place to buy laptops. I recently bought 2 laptops and both of them were perfect. Their customer service was great, as I had a question before I placed the order. I will buy from them again.
31 octobre 2024
Great Service no complaints!
Very fast processing and delivery great deals and product can in pristine condition.
28 octobre 2024
A Perfect Transaction
Good selection on the website. Easy ordering. Good communication from Mel. Dispatched and delivered quickly.
25 octobre 2024
Broken product & Poor return service.
Broken product, terrible return processing.
Reported a broken product with promises of next day delivery return, wasn't provided a tracking number and delivery never arrived, only to be told that the parcel was now arriving monday.
Not sure how a broken product managed to get by the TWO people that have signed off on the shipping QC document but this is what happens.
My email responses were also completely chalked off because the person handling returns went on annual leave and didn't hand the case over meaning I had to have 3 phone calls regarding the issue.
Enormous waste of time and wouldn't recommend.
EDIT:
After posting this review I received an email saying they were only replacing the product out of good will and not because it was damaged, and told me to refuse my replacement, how incredibly unprofessional.
1 novembre 2024
Avis spontané
Réponse de Grade A Technology Ltd
Dear Callum,
Thank you for sharing your feedback, and we appreciate the chance to clarify the situation and address any misunderstandings.
The reported issue, a singular dead pixel, does fall within our warranty terms; so we arranged a replacement monitor to be shipped to you. Contrary your review, the product was still functional and could’ve been used in the meantime, until the replacement arrived.
DPD attempted delivery of the replacement unit on the agreed date, however when no one was available to receive the parcel, DPD successfully delivered on the next working day. We apologize the tracking number wasn’t sent automatically as usual; however delivery was indeed arranged promptly, and the temporary delay was unfortunately due to a missed delivery attempt.
Our offer to replace the item was entirely within our usual terms, and at no point was it described as “goodwill.” We simply mentioned that, given your dissatisfaction, you could decline the replacement delivery and return the item for a full refund, should you prefer to avoid any further interaction.
We value honest feedback, but we also believe in providing a fair account of what took place. Thank you again for sharing your thoughts, and we hope this clears up any misunderstandings.
Kind regards,
Marc Toombs
Managing Director
First class service as always from this…
First class service as always from this great team.
25 octobre 2024
Excellent serice which was both fast…
Excellent serice which was both fast and efficient.
Would and have reccommended them.
16 octobre 2024
good product,happy with price
9 octobre 2024
Another great order and product quality
16 octobre 2024
Great Company to deal with
Great Company to deal with, excellent service and great prices
16 octobre 2024
Good communication
Good communication, speedy delivery and product just as described.
16 octobre 2024
Very easy to communicate with
Very easy to communicate with, went above and beyond to find additional product.
16 octobre 2024
Responsive support and on time…
Responsive support and on time delivery. I called as I hadn't received a delivery update following my order. They looked into it, called me back and delivery arrived exactly when they told me. Very pleased with the purchase and would happily buy again from Grade A
16 octobre 2024
Product came very well packaged
Product came very well packaged, in excellent condition as advertised, very nice and user friendly websites
9 octobre 2024
Good product for a good price
Good product for a good price. B grade item was in good condition with only slight cosmetic marks. Laptops seem totally fine and functioning perfectly. Ordering was quick and easy and delivery came within a few days, which was fine. Tracking for delivery was OK. Box was protective of goods, and in good condition on arrival.
9 octobre 2024
Bought an iPhone 12 mini
Bought an iPhone 12 mini from them, absolutely amazing. Great price, fast delivery, brand new and it came with a free case and charger. Top seller, I would highly recommend
9 octobre 2024
Avis spontané
Would highly recommend this company…
Would highly recommend this company fantastic value for money
9 octobre 2024
Excellent Service and price
We have used Grade A several times now for purchases and every time the service has been excellent, prompt delivery, competitive pricing.
9 octobre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.