Graduation Outlet Avis 5 507

It’s not the right shade or material type. I need more of a gray gown, not silver. And I need a heavier weighted gown.

Gowns, gowns and tassels are great and shipped quickly. Thank you!

Great service

I had questions about how to process my order. With other companies, I often waited 2-3 days to get a response. I got a quick response and further clarification within moments.

It was amazing and came all at together and came when in a week

Super quick email responses. All representatives were super helpful. Products are of great quality. Shipping was extremely fast!

Items were good quality and shipment came fast

Good quality and arrived quicker than I expected it to.

They are quick to respond to all requests and purchases. Still having address display issues and the check out is slow.

Still haven’t received package, I understand that’s not the company, because shipping misplaced, but have not been reached out to.

Great timing. Arrived much faster than expected. About the same price as rental here in town

The company guided me through the buying process. I requested a custom robe, and the process was good and fast. However, I have not received the robes yet, so I cannot comment on their quality.

Got it very quickly

Ordering is easy. We were amazed at how quickly we got our order. We ordered on Thursday and got our order on Monday Everything was packed neatly and easy to read the sizes

I have used Graduation Outlet on many occasions over the years for different colleges. They are always very quick to respond with orders. The quality of their product is excellent and very affordable.

I ordered the Doctoral package and the color hood required was not available and would not be available by graduation. That was ok..I guess. What is not acceptable is that I was sent a high school or bachelor's degree cap and not a doctoral tam. I worked hard for this achievement and will not have everything necessary to walk for my graduation correctly.

I appreciate your response, but my review accurately reflects my experience. If negative stars were an option, I would have given them. Who sells a doctoral package with a standard high school cap? That is misleading at best.

Furthermore, I was already forced to settle for colors that were not what I originally ordered after being informed—post-payment—that my selection was out of stock. That was disappointing, but now receiving a package that does not align with the level of regalia expected for a doctoral purchase only compounds the issue.

Whether you are a small business or not, adjustments could and should be made to prevent such issues. Transparency in listing what is included, clear distinctions in product descriptions, and proactive communication before processing orders with unavailable items would go a long way in avoiding these situations.