My account was closed after 1 day of register without any relevant reason or email, even if I respected Terms & conditions and provided the requested documents. Making 4 deposits and placing some Spor... Voir plus
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Que nadie meta su dinero en este casino. Metí 100€. Gané 700€. Cuando llegó el momento de sacar el dinero alegaron que cometí fraude sin especificar ni como ni de que manera. Es una técnica habitual... Voir plus
After I got limited by the bookmaker (it's normal in this sector), the bookmaker didn't object anything which I think this is the most important. The sports offering is among the best in the sector.
L'entreprise a répondu
STAY AWAY FROM THIS CASINO‼️‼️‼️ Absolutely not reliable this casino, my account is fully verified and long delay in withdrawal for processing, excuses are not trustworthy, saying my bank provider de... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
GranaWin is where wins grow. Powered by a handpicked library of premium slots, live tables, and pulse-pounding tournaments, this modern platform blends excitement with refinement—no fluff, just straight-up quality and fun. Enjoy frictionless onboarding, fast and secure payments, and responsive 24/7 support. With a sleek interface and a rewarding VIP program, GranaWin turns every session into a rich, satisfying gaming experience.
Coordonnées de contact
Curaçao
- support@granawin.com
- granawin.com
A répondu à 51 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Muy buena me gusto
DO NOT WASTE UR TIME AND MONEY THIS…
DO NOT WASTE UR TIME AND MONEY THIS CASINO IS A ABSOLUTE JOKE
Recommended
After I got limited by the bookmaker (it's normal in this sector), the bookmaker didn't object anything which I think this is the most important. The sports offering is among the best in the sector.

Réponse : Granawin
meti 250€y gane 1500€ y he retirado mi…
meti 250€y gane 1500€ y he retirado mi dindero pero todavia estoy esprando q ingresan a mi cuenta
ALEJARSE DE ESTE CASINO
Que nadie meta su dinero en este casino. Metí 100€. Gané 700€. Cuando llegó el momento de sacar el dinero alegaron que cometí fraude sin especificar ni como ni de que manera. Es una técnica habitual de Granawin, 20bet e Ivibet que pertenecen al mismo grupo para no pagar las ganancias, permitiendote solo sacar el depósito inicial. Además en el proceso de verificación de KYC (ridículo) piden hacerte muchas fotos con muchos números y de muchas maneras, dando pie a que estas mismas fotos se vendan en un mercado negro de venta de KYCs (un riesgo legal muy serio)
Como consejo a los siguientes afectados que vengan: además de reportarlos en trustpilot, se les debe reportar también en chainbase (para que bloqueen sus cripto-billeteras por uso de técnicas fraudulentas) y a la sede del juego de Curaçao para que les quiten la licencia de juego tanto a esta plataforma, como a las mismas del grupo.
Que a nadie se le ocurra jugar en este casino
account closed
My account was closed after 1 day of register without any relevant reason or email, even if I respected Terms & conditions and provided the requested documents. Making 4 deposits and placing some Sport bets and they considered that I made frauds. Speechless. Now I wait for my money back as I had active balance into my account. I will make complaints to my bank as well against you. It’s not just me who complain about your services. Why are you taking such actions without a clear explanation? You take decisions “at your sole discretion”, meaning you can do whatever you want without providing explanations. Totally not ok!
Betrüger vom aller feinsten nach Gewinn…
Betrüger vom aller feinsten nach Gewinn auszahlen klappt nicht und sperren sofort Account
Plz don't fall for this cheap third…
Plz don't fall for this cheap third class bookies, been 6 days am waiting for my deposit money in account, they shutt my account now they stoped respond of my emails beware of such scamers surely amd shortly i will make blog for my channel i will expose them.
Scam
Don't bother registering, I've placed an only bet, won and they request ridiculous amount of documents - ID, drivers license, selfie with both including writing down random requested numbers on paper, utility bill, monthly bank statement, bank statement for specific time period. All this for €380. They just keep requesting documents to not pay you anyway.
Nechcú zrušiť účet a tiež nedovolia…
Nechcú zrušiť účet a tiež nedovolia nastaviť ochladenie či limit prehier cez live chat. Neodporúčam.

Réponse : Granawin
If you win here they ask for outrageous…
If you win here they ask for outrageous ID documents. Selfies with arms and legs and hands visible and other crazy stuff.
Avoid!
Ja fiz várias tentativas de…
Ja fiz várias tentativas de levantamento e estão sempre a cancelar a minha conta está verificada simplesmente não querem pagar
Scammers!!
Scammers!!! Stay as far away from this bookmaker as possible. After sending stacks of documents—selfies, notes, statements, and bills—they wrote that the system detected fraud and closed the account, returning the deposit and confiscating all winnings.

Réponse : Granawin
You wont withdraw you money of you are a winner
I made the mistake of starting to bet(sports only)without making the verification process before and now i know i wont see my money ever again.
I made some winnings before sending all documents for verification...when i first send my proof of address that i send everywhere and is always accepted they rejected it without a reason and just said to send other document(they gave examples of documents to send and one of those options was my mobile phone Bill)so i sent my mobile phone bill and guess what?it was rejected again without a reason just said to send another document...At this point i knew that they were a scam website and i wouldnt see my money again.
Now i have to state that they reviewed my uploads for verification in less then 12 hours,and communicated the reviews by email both times.
Anyway,another option of proof of address was a bank extract so i sent that for my 3rd proof of address and now the review is pending for 4 days.I contacted the support about that and they said to send even more documents ,now a photo of me holding my ID card,and again another proof of address without my last one even being reviewed xD!
Also, if they wanted more documents why didnt they communicated by email this time and i had to contact support to know that?
These are clear signs of a scam website so you are warned...maybe you will get some wins ocasionally but if you win constantly or have big wins say goodbye to your money like i said to mine!
I made a deposit on February 13th
I made a deposit on February 13th. Today is February 15th, and the money isn't in my Granawin account. Customer service doesn't provide any information, just tells me to wait. This isn't serious.
It's a scam
It's a scam, withdrawal is impossible even after verification..
Buena aplicación
8de 10 se demoraron en pagar pero me pagaron buena aplicación solo que se demoran en la verificación

Réponse : Granawin
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