Engineer that arrived was really pleasant and knew his stuff. Issue all sorted Back office lets things down a bit. Website didn't take bookings correctly. Couldn't call anyone, but website contac... Voir plus
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Lisez les avis des autres
I had trouble with my satellite signal so went online to find someone to deal with the problem. I found the website and was able to book an appointment immediately and was amazed that an engineer turn... Voir plus
Just had a new digital aerial fitted. The aerial engineer Raymond was was courteous, pleasant and very helpful. He really knew his trade. I booked a visit online and he came the same day. The job and... Voir plus
Poor start, automated call and voice cancelled scheduled visit due to unforeseen circumstances, promised visit was rescheduled for next day but no time or further contact. My issue was no signal from... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Coordonnées de contact
Royaume-Uni
- grandedigital.co.uk
4,6
Excellent
787 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Very good hope he’s coming back soon…
Very good hope he’s coming back soon with upgraded part
19 septembre 2025
No-one turned up
Good online communication and appointment booked. However, no-one came. No phone or email explanation. I emailed to complain and was told "support team" would contact me. Still waiting ...
23 septembre 2025
Avis spontané
Excellent customer service
Excellent customer service, fast and a very competitive price. Kept up-to-date with the appointment and the fitter was friendly and efficient. Would definitely recommend.
22 septembre 2025
GREAT JOB
Darren was polite and professional, he carried out his tests and discovered and resolved the issue. The repair did not require and new components which please me as it saved me money.
22 septembre 2025
The engineer came out promptly
The engineer came out promptly. He was polite and efficient, and clear in his explanation of the issues. We would definitely book him for future problems and installations.
18 septembre 2025
On time engineer was excellent in job…
On time engineer was excellent in job and manner
17 septembre 2025
Came out the same day a really nice guy…
Came out the same day a really nice guy he was very helpful and did a very good job I would recommend this company.
15 septembre 2025
Your engineer was very friendly and…
Your engineer was very friendly and efficient, the job was completed whilst the engineer was here so it was great that our satellite service was resumed quickly.
9 septembre 2025
Excellent service from start to finish
Excellent service from start to finish. Easy online booking, kept in touch when engineer couldn’t find address and also after engineer quoted a price, called to ask if was happy to go ahead. Engineer (Ryan) was polite, respectful, helpful, knowledgeable and sorted the issue. Would highly recommended
27 août 2025
Service was wonderful
Service was wonderful, Jay the technician was a polite and cheerful to talk to. He knew his stuff and we were soon up and viewing again. Would recommend these guys to any one. Thankyou.
27 août 2025
Excellent service
Excellent service. Attended within 2 hours of enquiry and completed the repair to a cut external co-ax cable (cut in 2 places). Shaun went above and beyond and checked Inputs before altering configuration of 2 aerials to ensure a stronger signal than we had before. Finally re-tuned the tv and found an extra 90 or so channels we couldn’t get before. Prompt, friendly and professional. Many thanks Shaun.
30 août 2025
Perfect service engineer was excellent
The engineer was very professional and polite and went above and beyond to make sure our tv reception was restored even better than it was before, just a wonderful service. Would definitely recommend
28 août 2025
Rapid call back after initial enquiry
Rapid call back after initial enquiry. Visited the site when they promised to. Issued a reasonable quote for the work, which was accepted and the work carried out immediately. Gary was a very pleasant chap.
26 août 2025
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