Grandholidays Avis 

88
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have applied for my Schengen visa through Grand Holidays. Received my visa successfully without any problem in less than 3 weeks. I would like to thank and greatly appreciate Ms. Maya for her help a... Voir plus

Noté 5 sur 5 étoiles

I met Emma the travel agent here and helped me with the Schengen visa application process. She guided me on each step and advised on what documentation I needed. She further booked my appointment... Voir plus

Noté 5 sur 5 étoiles

It is highly recommended! It is our third Schengen visa, but this experience is different; Jason is so helpful and always kept us at peace. Since day one, his professionalism has been of the highest s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a amazing experiemce while getting my Switzerland visa done frol the agency . I received a very proffesional service from Adam . Booking and paper wprk was spoton . I received my visa in 5day... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Grand Holidays is a registered UK-based travel agency specializing in flight bookings, holiday packages, and visa assistance worldwide Especially for the schengen visa. We’re dedicated to providing reliable, fast, and personalized travel services to make every journey smooth and memorable. 🌟


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(88)

83 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Grand Holidays.. Great Service..

I have applied for my Schengen visa through Grand Holidays. Received my visa successfully without any problem in less than 3 weeks. I would like to thank and greatly appreciate Ms. Maya for her help and support throughout the process. She was so professional and insightful. I would gladly recommend Grand Holidays for their wonderful service.

8 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I met Emma the travel agent here and…

I met Emma the travel agent here and helped me with the Schengen visa application process. She guided me on each step and advised on what documentation I needed. She further booked my appointment and after 2 and a half weeks I've received my visa. I would highly recommend her as her service was very professional and she kept checking even after to be sure I got a visa.

Thanks very much Emma. I'll recommend you and would use you again in future.

Kind regards
Grace Worsley

25 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a great experience with Grant…

We had a great experience with Grant Holidays, especially with our Schengen visa application. The process was smooth and well organised, and the team guided us through the documentation and application process clearly.

A special thanks to Maya for her excellent support throughout. She was very helpful, responsive, and made the whole process much easier and stress-free.

Highly recommended for anyone looking for reliable assistance with Schengen visa applications!

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a amazing experiemce while…

I had a amazing experiemce while getting my Switzerland visa done frol the agency .
I received a very proffesional service from Adam .
Booking and paper wprk was spoton .
I received my visa in 5days for 6month duration

28 août 2026
Avis spontané
Noté 5 sur 5 étoiles

It is highly recommended

It is highly recommended! It is our third Schengen visa, but this experience is different; Jason is so helpful and always kept us at peace. Since day one, his professionalism has been of the highest standard.

1 septembre 2026
Avis spontané
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Réponse de Grandholidays

Thank you so much for your wonderful feedback and continued trust in us. It’s an absolute pleasure to assist you with your third Schengen visa, and we’re delighted to hear that Jason made the experience smooth, reassuring, and stress-free.

We truly appreciate your kind words about his professionalism and support from day one. Your recommendation means a great deal to our entire team, and we look forward to assisting you with your future travels.

Noté 5 sur 5 étoiles

GOT SERVED BY AN AGENT CALLED MAYA

GOT SERVED BY AN AGENT CALLED MAYA, SHE IS PROFESSIONAL IN HOW TO INTERACT, READY TO LISTEN AND ACT IN THE CLIENTS BEST INTEREST, I WOULD RECOMMEND HER TO ANYONE AND WILL BE DOING BUSINESS IN THE NEAR FUTURE.

6 septembre 2026
Avis spontané
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Réponse de Grandholidays

Thank you for sharing your experience with us. We’re especially pleased to hear that Maya made you feel listened to, supported, and well taken care of throughout the process.

We greatly appreciate your recommendation and your confidence in our service. We look forward to welcoming you back and assisting you with your future travel arrangements.

Noté 5 sur 5 étoiles

Grand holiday àhelped me for my visa…

Grand holiday àhelped me for my visa application and the process was smooth and I m very pleased with Adam

4 septembre 2026
Avis spontané
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Réponse de Grandholidays

Thank you for sharing your experience with us. We’re delighted to know that your visa application was handled smoothly and that Adam was able to provide you with the support and guidance you needed throughout the process.

We’ll be sure to share your kind feedback with Adam. Thank you for choosing Grand Holidays, and we hope to assist you again on your future journeys.

Noté 5 sur 5 étoiles

### Great Visa Service

### Great Visa Service

I had a great experience with **Grand Holiday** with my visa process. A special thanks to **Emma**, who was extremely helpful, professional, and supportive throughout. She explained everything clearly, kept me updated, and made the whole visa process smooth and hassle-free.

Really appreciate Emma’s assistance and the excellent service from Grand Holiday.
Highly recommended for visa services!

24 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you for such a thoughtful review. We’re genuinely pleased to know that Emma was there to make the process clear, comfortable, and straightforward for you. Keeping our clients informed and supported at every stage is something we care deeply about.

We’ll certainly pass your lovely feedback on to Emma—she’ll be delighted to know how much you appreciated her support. Thank you for trusting Grand Holidays with your visa application, and we hope to have the pleasure of assisting you again very soon.

Noté 5 sur 5 étoiles

Not a man for big wright up

Not a man for big wright up. But this firm got my Schengen visa start to finish got it done no lies as other firms and a good price
Will be using them again
Agent Adam was amazing

22 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you for keeping it straight and simple; we really appreciate that! We’re delighted we could take care of your Schengen visa from start to finish and make the process clear and hassle-free.

It’s fantastic to hear that Adam made such a great impression. We’ll definitely pass your kind words on to him. Thank you for choosing us, and we’ll be very happy to help you again on your next trip!

Noté 1 sur 5 étoiles

Scam business

Scam business, they asked me to give a £50 refundable deposit which I never got back - didn’t even use their services for the visa. I highly not recommend them!

Edit: got the refund back literally after a month of me begging and hounding them constantly with threats of reporting them to the official authorities. Save your resources by not using them.

19 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with the refund timeline.

We would like to clarify that the review does not include the full details of the process. Refunds are processed through our standard internal procedures and the relevant payment channels, which can take a reasonable processing period before the funds are returned to the customer.

We’re pleased that the refund was ultimately received, and we regret any frustration caused by the time involved. We continuously work to improve communication around processing times so that our clients have clearer expectations from the outset.

Noté 4 sur 5 étoiles

I have been rejected before

I have been rejected before, but when I spoke with a member of staff and regained confidence to apply again. For that thank you so much for your advice and professionalism

13 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you for taking the time to share such lovely feedback. We’re so pleased to hear that Emma was able to make everything feel straightforward and keep you informed throughout your enquiry and visa application.

It’s especially rewarding to know that you felt supported at every stage and that the process was easier with Emma’s guidance. We’ll make sure she sees your kind words. Thank you for recommending us, and we’ll be delighted to assist you again whenever you’re ready for your next journey.

Noté 4 sur 5 étoiles

They been so helpful

They been so helpful. I highly recommend

27 juillet 2026
Avis spontané
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Réponse de Grandholidays

Thank you so much for your kind words and recommendation. We’re really pleased to know that our team was able to assist you and make your experience a positive one.

Your support means a great deal to us, and we truly appreciate you choosing Grand Holidays. We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Very helpful and respectful

Very helpful and respectful.
Good customer service and great support of your document.

10 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you for sharing your feedback with us. We’re really glad to hear that you were happy with the customer service and felt well supported with your documentation throughout the process.

We truly appreciate your trust in Grand Holidays, and it was a pleasure assisting you. Wishing you safe and enjoyable travels ahead!

Noté 5 sur 5 étoiles

I had a great experience with Grand…

I had a great experience with Grand Holidays when I booked my Schengen visa appointment. Maya was incredibly helpful throughout the process, and I couldn’t believe she managed to secure me an appointment just one week after my enquiry. Her efficiency and excellent service exceeded my expectations. Highly recommended!

11 juillet 2026
Avis spontané
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Réponse de Grandholidays

Thank you for such a wonderful review! We’re delighted to hear that Maya was able to make the appointment process so smooth and secure your Schengen appointment within just one week of your enquiry.

We’re especially pleased that her efficiency and dedication exceeded your expectations. We’ll be sure to share your kind words with Maya personally. Thank you for recommending Grand Holidays, and we look forward to helping you with your future travel plans!

Noté 5 sur 5 étoiles

What a fantastic team

What a fantastic team, at first i was worried if its a scam , but turn out to gem.
They helped me secure appointment as i wanted . Staff was very helpful especially Emma.
Thank yoi

4 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you so much for sharing this honest feedback. We completely understand that it’s natural to have some concerns when using a service for the first time, so it means a lot to know that our team was able to earn your trust through the experience.

We’re especially pleased to hear that Emma was so helpful and that we were able to secure the appointment you were looking for. We’ll make sure your kind words reach her personally. Thank you for choosing Grand Holidays and for taking the time to share your experience!

Noté 5 sur 5 étoiles

They actually gave us a good service

They actually gave us a good service . One word is you can trust Grand holidays.

1 août 2026
Avis spontané
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Réponse de Grandholidays

Thank you for your kind words and for putting your trust in Grand Holidays. We’re genuinely pleased to know that you received good service from our team and felt confident in the experience.

Your simple message of trust means a great deal to us. We truly appreciate your support and hope to assist you again with your future travel plans!

Noté 5 sur 5 étoiles

True to their promises.

I had an excellent experience with Grand Holidays for my Schengen visa application.
A special shoutout to Maya, the lovely young lady who handled everything for me.
She was incredibly professional and guided me through every step, from document preparation to appointment booking.
They handled everything efficiently and delivered exactly as promised. Highly recommend Grand Holidays for anyone needing stress-free visa support!

27 juillet 2026
Avis spontané
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Réponse de Grandholidays

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with Grand Holidays. We'll be sure to pass your kind words on to Maya—she'll be thrilled to know her professionalism and support made your Schengen visa application smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you with your future travel plans.

Noté 5 sur 5 étoiles

Great service

They are really efficient and was there throughout the process till I got my visa. I'm definitely using them again.
Highly recommend.

24 juillet 2026
Avis spontané
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Réponse de Grandholidays

Thank you for your kind words! We're so pleased to hear we could support you throughout your visa journey. Congratulations on your visa, and we truly appreciate your recommendation. We look forward to assisting you again on your next trip!

Noté 1 sur 5 étoiles

Too expensive

Too expensive. The visa cost £90 plus their service cost 149. The person who assist me is not very helpful. I need to followup my application form everyday for more than 2 weeks, he always says please wait whenever I asking for the followup on my visa form. He also offered a cover letter for my visa well up until now I have not received any, I already have my visa. He also did not bother to check my papers. Never again

24 mai 2026
Avis spontané
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Réponse de Grandholidays

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations, although we're pleased your visa was successfully approved. As explained during the process, the cover letter was an optional supporting document rather than a mandatory requirement, which is why we proceeded without delaying your application. Our £149 fee was for our premium visa assistance service, while the visa fee you paid was £76, as previously communicated, and biometric charges are payable separately at the visa application centre and cannot be paid online. We appreciate your feedback and will continue working to improve our communication and service.

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