From initial enquiry to full completion, this company is brilliant. They were helpful, explained everything in simple terms that even I could understand! Jamie and Josh were efficient hard-working po... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
From initial enquiry to full completion, this company is brilliant. They were helpful, explained everything in simple terms that even I could understand! Jamie and Josh were efficient hard-working po... Voir plus
L'entreprise a répondu
I had Grant Store install an air source heat pump, solar panels and batteries (call me Greta) earlier this year. Grant Store made multiple amendments to the quotes and were able to offer adv... Voir plus
L'entreprise a répondu
After the very competent and friendly survey by Dan and agreeing to a competitive pricing with Deane, I had my Worcester Bosch ASHP installation last month in August. The installers arrived early at... Voir plus
L'entreprise a répondu
This is my second review for Grant Store as they organised the installation of our solar panel and battery system earlier this year. We were so happy with this that were returned for installation... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from beginning to end. Every phone call and interaction was pleasant, friendly and helpful. Scaffolders came and went without any issues. The team that fitted the solar panels was fantastic, did a great job, were careful and considerate in their work and took the time to make sure I understood the installation and the app. I have to say probably the best team I've had doing work at my property. All in all, no stress or hassle at all, I'm a very happy customer! Thanks team!

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
seamless and pain free installation
good communication throughout

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Matt cunningham was really helpful and very professional. He explained everything

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Excellent , helpful friendly staff. Job completed on time and to a high standard

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Jamie, Leon and Josh all turned up on time. They where polite, friendly and professional. Unfortunately the equipment couldn't be placed as agreed with the surveyor due to a lack.of space. The guys did a really good job, no mess left, no time wasting on the job. Helpful with the app etc.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Recently had sola panels plus battery storage installed at our property .Workmanship fantastic from the beginning to end of installation excellent aftercare any questions they are at the end of the telephone for any questions.would definitely recommend

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
A very professional company, from the office staff, the fitters and the engineers. Had a follow up visit from Dan Hartley today, he answered all of our questions and did a very professional and thorough check of the system. We know if we did have any problems then a quick call to the office and they would sort it. Excellent after care service. Highly recommended.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
So far I've been very satisfied especially dave the heating engineer

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
My wife is disabled and the installer was very clean and considerate towards her . Very tidy in his work practices. After he left there was hardly any messages to clean.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
The engineer came today to assess where rads boiler and pipework would be fitted. David was really efficient polite and really helpful with everything

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
The survey got the panel calculations wrong but this was fixed by the guys who put the panels up, and the panel guys were excellent. The electricians that wired the equipment were also excellent. The kit itself feels excellent. The scaffolders were not so good. One postponement was described to me by the main contractor as “What can I tell you? They just didn’t turn up”. They also caused damage to a flat roof that the scaffold sat on. The controls are via an app on your phone and it looks good. However, the user manual lacks detail and has some complicated redundancy/duplications in it that cause issues. Optimising overnight, cheap electric battery charging with EV charging took me about over a week to figure out a work around for, that shouldn’t really be necessary and upsets the “virgo” in me. That said, even though I couldn’t get the access to the controls I wanted, the after sales care is fast and friendly and hopefully future app updates will improve the particular issue I had.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
We had a recent survey from gsl, communication was great throughout, the engineer david Joyce was polite courteous and very knowledgeable.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
The whole process was professional and well executed for a good result.
The office staff were very helpful.
The roofers did a good job of fitting the solar panels, despite the poor weather.
The electricians also did a good, courteous job.
Only 2 comments.
I was surprised the planning was for 2 rows of 6 panels. The roofers thought the same and went for 3 rows of 5, 5 and 2.
There was inconsistency on where the inverter would go. The proposal said inside and the plan for the electrician said outside. It went outside.
But those 2 comments aside, it was a good experience.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Excellent service, I love my new heating system, they were really helpful with minimum disruption. Everyone was lovely, Grant and Reece from Cardiff were brilliant and the final surveyor, David Joyce was really helpful.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
The service from start to finish was second to none. Chris came out after the installation of my new central heating being fitted. He is a nice bloke and very helpful.

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Met david joyie today for the installation of radiators and boiler was realy nice and talked me through everything I needed to know would defo recomend just waiting for the next stage now thanks unfortunately northerneco have seesed trading so waste of time don't get the radiators and boiler now even though it's been extended to December

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Brilliant service from David Joyce and Matt Cunningham today. Pleasant, friendly and respectful. Cheers lads!

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
GSL fitted several solar panels & a battery. The whole experience from start to finish was excellent. Would definitely recommend

Réponse de Grant Store Ltd (GSL) - Solar & ASHP Installer
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.