The Grape Kitchen Avis 

Packed well but 3 broken bottles. Refunded straight away.

Wow! This is the first time I have used The Grape Kitchen and it definitely won’t be the last!
My box arrived just hours after I’d ordered it. I’ve tried two of the wines so far and they’re absolutely gorgeous. They’re ones I’ve never tried before and, had I been buying from a supermarket, I never would have, as I tend to stick to ones I know.
I will definitely be buying again and I’ll also be buying gift vouchers for a lucky someone’s Christmas present!

Good choice of wines and great delivery service

Great wines, good deals, fast delivery.

I was ordering a gift on Friday evening and I screwed up the delivery address, I sent an email and James fixed the problem with a reply early on Monday and the wine was delivered on Tuesday. I - and the recipients - couldn’t be happier. I’m looking forward to receiving their judgment on the bottle of Spanish red ! I will look again on the website for any wine in the future. Many thanks.

Customer Service was fantastic

Good communication and fast delivery

Quick and easy to order and pay for. Quick delivery as well.

Great evening wine tasting. James has great wine knowledge which came across when explaining how to analyse the wines. Highly Recommend!

I was looking for Nova Scotian wine, a niche product but Grape Kitchen stocked it. From ordering to delivery was less than 48 hours, the process could not have been easier or better, and I'm very happy with my Canadian wine!

Great service with next day delivery. Waiting to try the wines supplied.

Best quality wines with service to match

Manager called me 1 day that my parcel have delay just because DHL was late to pick it up.. and he chase it for me to receive my parcel I. Sort period time.. Thank youuuu

Arrived less than 24 hours after ordering, and I was kept informed of order status regularly. TGK don't do fine wine vintages but it's good value for money and I can't fault the service. Also, the couriers actually take time to read and abide by delivery instructions, which is more than I can say for some others (Yodel, I'm looking at you). Highly satisfactory all round.

James not only provides beautiful wines ,but also a lovely friendly reliable delivery service .having recently provided the wines for my daughters wedding we have nothing but the greatest respect for his knowledge of the wines he sells and his lovely friendly service .

Exceptional service from James. Kept in contact throughout including an eye on the courier. Genuinely never seen this much customer care in anything ordered before

Absolutely incredible levels of customer service. This degree of customer service simply does not exist anywhere anymore.
In the grand scheme of things, my request was probably “small” to The Grape Kitchen, however it was a pretty big deal to me; honestly their effortless approach was totally unexpected. It made the taste and enjoyment of our wine even more special. We will be checking the stock on their website before purchasing wine anywhere else!!! Looking forward to seeing January stock come in.

Brilliant, well priced products. Immaculate service even with computer and numerically illiterate customers. Well done.