GraveClean Avis 360

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the first phone call to Lynne who was so helpful & easy to talk to , & also later to Roy , they are both kind & good at what they do . & the work was carried out to a high standard within a rea... Voir plus

Noté 5 sur 5 étoiles

I am truly amazed by the work carried out on my Nan’s 1984 gravestone, by GraveClean. I was only a teenager when she passed, and actually believed the gravestone was naturally dark. Well I was shocked... Voir plus

Noté 5 sur 5 étoiles

GraveClean undertook the cleaning of my grandparent's grave before Christmas and kindly sent a photo of the finished restoration. Myself and my cousins (none of which live locally to the cemetery) wer... Voir plus

Noté 5 sur 5 étoiles

What a brilliant service from beginning to end. Very patient with me and helped me all along. The results are incredible - far better than I thought. I only wish I’ve done it earlier. I will definitel... Voir plus

À propos de l'entreprise

  1. Maçon
  2. Cimetière

Écrit par l'entreprise

GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

360 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

GraveClean

The cleaning has made a world of difference,it was definitely needed..first time for about 95yrs!

Thankyou

23 avril 2026
Avis spontané
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Réponse de GraveClean

Thank you, Mark! 95 years — that really is quite some wait, and what an honour to be the ones to finally bring it back to life!

We're so pleased the difference has been so noticeable and hope it brings the family some real comfort knowing it's been properly cared for at last.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Such a friendly team

Such a friendly team. The work was carried out very quickly and what an amazing result. We are so happy we had it done as we were concerned about the lead lettering but no need to have worried. What a transformation! Thank-you so much. If you want to use the before and after photos as an example for a client am sure we wouldn’t mind. Thank- you again.

22 avril 2026
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Réponse de GraveClean

Thank you so much, Pamela, what a lovely review!

We're really glad the lead lettering concerns turned out to be unfounded — it's something customers often worry about with older memorials and it's always so rewarding to see the relief when they see the finished result. What a transformation indeed!

And thank you so much for your very kind offer regarding the before and after photos — that's incredibly generous of you. We may well be in touch about that as those comparisons really do speak for themselves!

Thank you again for trusting GraveClean. It was a pleasure.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Faultless service.

I could not be more pleased nor impressed than I am right now with the service offered by Grave Clean.
From the friendly and Courteous staff I have spoken with on the telephone to the incredible transformation of my family's memorial stone. Beyond first class !!!
I really cannot thank you enough.

21 avril 2026
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Réponse de GraveClean

Thank you so much, Stephen — what an incredibly kind review, and beyond first class is not something we hear every day!

It really does mean the world to the whole team to know that every part of the experience — from those first phone calls right through to the finished memorial — left such a strong impression. Comments like yours are a real reminder of why we do what we do.

Thank you for trusting GraveClean with something so personal to your family. It was truly our honour.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Amazing Transformation

Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transformation of the headstone and edging totally unrecognisable, it looked like dark granite with faint lettering, its now white with black clear and readable words. So happy. Thank you GraveClean.

20 avril 2026
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Réponse de GraveClean

Thank you so much, Mrs Kaloudau — what an absolutely wonderful review, wow indeed!

Your description of the transformation really does paint a picture — going from dark granite with faint lettering to bright white with clear, readable words is exactly the kind of result we strive for every single time. It must be such a joy to see.

We'll make sure Lynne and Roy both see your lovely comments — they'll be absolutely thrilled to hear they made such a positive impression. They truly are a credit to the team.

Thank you so much for choosing GraveClean. It means everything to us.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Very reasonable price done very quickly…

Very reasonable price done very quickly and beautifully finished

15 avril 2026
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Réponse de GraveClean

Thank you so much, Teresa! Quick, beautifully finished and great value — that's exactly what we aim for every time.

We really appreciate you taking the time to leave a review.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

You have brought my family's grave…

You have brought my family's grave back to new again.
Thank you very much GraveClean.
Kind regards
Julia Cahillane.

14 avril 2026
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Réponse de GraveClean

Dear Julia,

Thank you so much for taking the time to leave such a touching review. Messages like yours are truly why we do what we do.

Knowing that your family's resting place has been restored means the world to us. It's an honour to care for something so deeply personal, and we're so pleased the result brought you some comfort.

Warm wishes to you and your family.
The GraveClean Team

Noté 5 sur 5 étoiles

Customer Service

Lynne from your customer service team was very helpful and attentive to my needs particularly with regard to timing. As I live in the United States and I’m only able to visit the UK occasionally it was important for me to know when the work was scheduled and Lynne insured that I was kept up-to-date that the work was done in time for my recent visit.

13 avril 2026
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Réponse de GraveClean

Thank you so much for taking the time to share this — it really does mean a lot to us.

We'll be sure to pass your kind words on to Lynne. She'll be thrilled to know her efforts made such a difference, especially given the added complexity of coordinating everything from the States. Getting the timing right for your visit was clearly so important, and we're delighted she was able to make that happen for you.

We hope your visit was a meaningful one, and please don't hesitate to reach out whenever you're planning your next trip over.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Great service

Great service, the staff communicate well with regular updates. The transformation was better than I could have imagined.

13 avril 2026
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Réponse de GraveClean

Thank you so much for your lovely review! We're really pleased the communication hit the mark — keeping customers updated throughout is something we genuinely care about.

Hearing that the transformation exceeded what you'd imagined is just wonderful — comments like yours remind us how much this work matters.

Thank you again for trusting us, it means a great deal.
The GraveClean Team

Noté 5 sur 5 étoiles

grandparents grave in Ipswich cemetery

I recently visited my grave and was delighted with the work carried out. The lady who I spoke to on the telephone to make the arrangements was most helpful and patient and they did everything I requested. I am extremely satisfied with the result.

18 avril 2026
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Réponse de GraveClean

Thank you so much for your kind words — we're really glad your visit brought you some comfort and that you were happy with the work carried out.

It's lovely to hear that the arrangements process felt easy and straightforward. We know how personal and important these requests are, and we always want to make sure everything is handled with care and patience from that very first phone call.

Thank you for trusting GraveClean to look after your grandparents' resting place. It means a great deal to us.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, especially Roy, wonderful work, and an amazing job, very happy.

13 avril 2026
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Réponse de GraveClean

Thank you so much, Pauline! We're delighted to hear you're happy with the work.

We'll make sure Roy gets to hear your lovely feedback — he'll be so pleased to know his efforts made such a great impression. It's always wonderful when a customer takes the time to mention someone by name.

Thank you for choosing GraveClean, it truly means a lot to us all.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Great service

I contacted Graveclean to have my mother’s memorial cleaned before she is interned. We had a short window for this to be done and Lynn went the extra Mile to ensure the memorial was cleaned before the funeral date. I felt as though I was getting a very personal service and I am truly grateful and satisfied with my mothers memorial that now looks brand new.

17 avril 2026
Avis spontané
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Réponse de GraveClean

Dear Lorraine,

Thank you so much for taking the time to leave such a heartfelt review, especially during what must be an incredibly difficult time. Our sincerest condolences on the loss of your mother.

We're so glad Lynn was able to make it happen within such a tight timeframe — we'll be sure to pass your kind words on to her. Knowing that your mother's memorial looked its very best for such an important day means everything to us.

It was an honour to be a small part of something so personal. Wishing you and your family comfort and peace.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish, would highly recommend

17 avril 2026
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Réponse de GraveClean

Thank you so much for your kind words and recommendation — it really does mean a lot to the whole team! We're glad the experience was a positive one from start to finish and hope we can be of service again in the future.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

From start to finish this was a good…

From start to finish this was a good experience .

10 avril 2026
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Réponse de GraveClean

Thank you, Patricia! We're really pleased to hear the whole experience felt smooth and positive from beginning to end. That's exactly what we aim for with every customer.

We truly appreciate you taking the time to share your feedback.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Perfect job … so Pleased with the work…

Perfect job … so Pleased with the work .
Hopefully my Nan and Grandad are smiling down.

16 avril 2026
Avis spontané
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Réponse de GraveClean

Thank you so much, Ricky! That really did put a smile on our faces reading that.

We like to think they're smiling down too! It's a privilege to help restore a loved one's memorial and know that it's been done with the care and respect it deserves.

We're so glad you're pleased with the result and truly appreciate you taking the time to share your kind words.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Fantastic service from GraveClean…

Fantastic service from GraveClean throughout. I was contacted within hours of making the initial enquiry, received a quote for the cleaning and lettering touch-up shortly after that, and the finished work surpassed my expectations. The memorial looks as it did when first erected, 15 years ago. Very happy.

27 mars 2026
Avis spontané
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Réponse de GraveClean

Thank you so much, Diane, what a wonderful review!

We're really pleased to hear the whole process felt quick and straightforward from that very first enquiry. We always aim to respond promptly and keep things as clear and hassle-free as possible for our customers.

To hear that the memorial looks as it did when it was first erected 15 years ago is just brilliant — that's exactly the standard we set ourselves with every job. We're so glad the cleaning and lettering touch-up lived up to your expectations and beyond.

Thank you for trusting GraveClean, it truly means a lot.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Great work

I am over the moon with the work they have done also they kept in touch would definitely recommend

15 avril 2026
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Réponse de GraveClean

Thank you so much, Jayne! Over the moon is exactly what we like to hear!

We're really glad the communication throughout made the experience a positive one, and your recommendation means the world to us.

Thank you for choosing GraveClean.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

A fine job in Lymington

Grave Clean’s administrator, who I dealt with, displayed suitable sensitivity and was very efficient. The final job was wholly to the satisfaction of my wife and I.

8 avril 2026
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Réponse de GraveClean

Thank you so much, Adrian, we really appreciate you taking the time to share your experience.

We're pleased to hear the process felt handled with the sensitivity and care it deserves — we understand how personal these requests are and always aim to reflect that from the very first conversation.

It's wonderful to know that both you and your wife are happy with the finished result in Lymington. That means a great deal to us.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Very efficient

I spoke to Lyn on the phone who was very helpful and friendly. The whole process was easy and I was updated along the way and very pleased with the finished work. I will certainly recommend them to others.

8 avril 2026
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Réponse de GraveClean

Thank you so much, Pauline, what a lovely review!

We'll be sure to pass your kind words on to Lyn — she'll be delighted to know she made such a positive impression. Making the whole process feel easy and keeping customers informed every step of the way is so important to us, so it's really great to hear that came through.

Your recommendation means a great deal to us and we're so pleased you're happy with the finished work.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

Impressed and overwhelmed

Extremely pleased with the renovation of my family's plot which is very old and needed alot of tlc.
The team did an excellent job and it now looks as good as new!
The lady in the office named Lynne was extremely helpful and patient and kept be posted regarding and during the renovation.

6 avril 2026
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Réponse de GraveClean

Thank you so much, Mirella, what a wonderful review!

Restoring an older family plot that needs a lot of care and attention is something we take great pride in, so hearing it now looks as good as new is just brilliant. It's exactly the result we always hope to achieve.

We'll make sure Lynne sees your lovely comments too — she'll be so pleased to know her patience and communication made such a difference throughout the process.

Thank you for trusting GraveClean with something so special to your family.

Warm regards,
The GraveClean Team

Noté 5 sur 5 étoiles

GraveClean have been 5*

GraveClean have been so very helpful, and keeping us updated on progress. The finished work is amazing and we as a family are very happy and grateful for the service and help. Especially with the continued service that is offered of the yearly Grave Maintenance. Thank you.

10 avril 2026
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Réponse de GraveClean

Thank you so much, Deborah, what a kind and heartfelt review!

We're so pleased the whole family are happy with the finished work — that really does mean everything to us. Keeping customers updated throughout is something we genuinely care about, so it's lovely to hear that came through.

We're also really glad the yearly grave maintenance service will give you and your family continued peace of mind going forward. It's something we're very proud to offer and we'll always make sure the memorial is looked after with the same care and attention every time.

Thank you for choosing GraveClean — it's a privilege to be of service.

Warm regards,
The GraveClean Team

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