Graystone Referral Centre Avis 

Excellent service - with great customers communication through whole implant process

My first visit was a referral as my bottom teeth were crumbling. I'm not good with Doctors, Dentists or hospital, but felt relaxed and at ease with professionals, both male and female. Everyone was kind and made you feel comfortable. I've still got a way to achieving the perfect smile, but confident of being in extremely good hands. Thank you to Graystone for helping me.

The dentist was so kind, patient and caring with my child during her procedure. She finds staying still and listening tricky when she's anxious but everyone we met during our visit was wonderful, calm and understanding with her (from the receptionists to the dentists assistants) and it made all the difference. Would definitely choose to go back.

Professionally run, freindly, knowledgeable practice who look after their clientele and take the time to explain if requested exactly what's being done and why in a patient manner, AJ did substantial work over a 2 year period, clearly knows his subject matter is cheery, dynamic and patient.

Great Hygiene & Therapy care by Eamon Dehdashti.
I also received wonderful care from Dr Jasmine Lojke, Specialist in Periodontics.
Lovely nurse also. Binita

I’ve been under AJ’s care for over 4 years. He is professional, knowledgeable and explains all the treatment options available. All the clinic staff are friendly and put you at ease from the moment you arrive. Would highly recommend AJ and his team.

I don't really like going to the dentist, BUT! my experience at Graystone in Hassocks has been nothing other than excellent. I was referred by my regular dentist. The specialist care and information, enabling a greater level of self-care and understanding, not being pushed into anything, warm and professional customer service, and always time given to discuss any questions. Especially Sarah. Thank you for truly excellent experiences.

My wife had substandard private cosmetic dental work in Durham where we lived. She visited her new dentist in Forest Row who, because of my wife’s heart issues, decided she may need more specialised treatment and referred my wife to Graystone. I was present when she met AJ who was very professional in his approach this consultation and a scan costing £600. My wife then got a report from AJ suggesting she needed a further consultation with an even more qualified facial consultant initial cost nearly £400 with more scans costing up to a further £800. At this point we queried that the 2nd “specialist” was going to be asking my wife’s full medical and social history already collected by AJ. The query also established the potential cost for her surgery “would be up to £20-30k due to reconstructive jaw surgery, and you should understand costs are much higher in the south east than the north east where you come from”. Patronising.. At this point we gained her an NHS referral to Kings College Dental in London only to be informed by their leading person that my wife didn’t need the complex work specified by AJ. My wife has subsequently visited another NHS hospital and their specialist saying the same. My advice would be to beware the “rabbit hole” you may be taken into by Graystone, it may involve very high unnecessary costs.
13/4/2026-we were contacted by Sarah the practice manager who asked about our experience, the costs my wife paid that I stated, were actually less with the consultation being £145 + scan charges. Sarah said the letter of referral to Nik their specialist (who is actually in house) was a standard template and shouldn’t have been sent in that format because it repeated what AJ had already done and charged us for. The potential cost of £20-30k is apparently what some of their clients do pay but this could be over time, so poor communication. However, I have to confirm that the specialists in the NHS hospitals who my wife has met, both said the work and costs quoted were unnecessary. Sarah offered to refund my wife’s consultation fee as a gesture of goodwill and I appreciate she engaged with our comments.

I just wanted to say a huge thank you to the whole team at Graystone.

From my very first phone call, I felt completely at ease. The practice manager was kind, patient, and took the time to talk me through all the options. I was quickly booked in, and from the moment I arrived, the environment was warm, welcoming, and professional.

Everything was explained clearly, and it was great to know they could offer everything I needed on site. It was also really reassuring to know the team at Graystone all work within the NHS, so their approach is based on best practice and the latest evidence.

The level of care and follow up throughout was outstanding, and it was so reassuring to know I could rely on the whole team for support.

I would highly recommend Graystone. Thank you again for everything.

I was referred to Graystone by my regular dentist for a complicated root canal treatment and crown. I found all of the practitioners and support staff very kind and helpful and always happy to discuss any queries or concerns. I would certainly recommend Graystone Referrals.

We wanted to see thank you very much for the wonderful treatment from Emma and all of the younger smiles team. We had a appointment with Emma and her dental nurse and they were so very kind and caring. My Son was very happy and says he likes going to dental appointments. It is a calm and relaxing environment and would highly recommend them.

This was my second visit and it confirmed Graystone Referral Centre is the best! All members of staff are professional, supportive and reassuring. I would highly recommend this dental practice.

I had to have a wisdom tooth removed by Nick and in spite of my extreme nervousness, he was able to put me at ease. The service was incredibly professional and I was given a clear plan which alleviated my concerns and having that structure and foresight made me feel incredibly comfortable with the impending procedure.

I was particularly nervous about the sedation but the Anaesthetist Mel walked me through it and again, put me at ease. Sedation was like falling asleep in a car and waking up when you have arrived at your journey. I sat in the chair and woke up to the removal being completed.

I couldn't recommend Graystone highly enough.

I had treatment with Radha the orthodontist I was very impressed with the care that was taken to explain my treatment plan. The warm welcome at reception to the professionalism and treatment i’ve received at each appointment. I am excited to see the results as I progress through treatment. I would recommend anyone to see Radha and her team for their orthodontic needs.

Orthodontic treatment at its absolute finest.
Radha Sunnak is superb. Professional, as well as kind and caring.
As an adult orthodontic work is a tad daunting, she put me at ease from the start and I am over the moon with her work.
I would thoroughly recommend her!

I can't recommend this practice highly enough. I've been under the care of AJ and the team for the last three years and the standard of care has been exceptional.

As both a dentist and a patient at Greystone Referral Centre, I can confidently say that their team sets the gold standard in specialist dental care and professional education. My personal experience as a patient was nothing short of exceptional. From the warm welcome at reception to the meticulous attention to detail in treatment planning, every step of the process was handled with expertise and care. The clinical team took the time to explain everything thoroughly, ensuring I felt comfortable and informed. The level of precision and skill demonstrated during treatment was truly impressive, reaffirming my trust in their expertise.

Beyond being a patient, I have had the privilege of attending regular lectures and training sessions at Greystone, led by AJ, Emma, and their team of outstanding specialists. Their passion for dentistry, combined with their ability to deliver high-quality education, makes these sessions an invaluable learning experience. The lectures are always engaging, well-structured, and filled with practical insights that I can immediately implement in my own practice. It is rare to find a referral centre that excels in both patient care and professional development, but Greystone achieves this effortlessly.

Whether you are a patient seeking the highest level of specialist treatment or a clinician looking to expand your knowledge, Greystone Referral Centre is the place to be. I cannot recommend them highly enough!

I took my son, 9, to this practice because he has an issue with the enamel on his teeth. Emma and Kelly were so kind and gentle and made the experience so much easier. The assessment was really thorough and it’s great to have a plan for treatment that will protect his teeth. My son was really nervous but the team were really patient, caring and reassuring and he came away smiling! I wouldn’t hesitate to recommend this practice to anyone whose children are anxious about visiting the dentist. Thanks so much guys!

I had a great experience at Graystone referral centre. I had experienced years of living with periodic pain from my wisdom teeth.

During the consultation I received a through explanation and examination, which included a CT scan and a report. The consultation allowed me to understand my options, the procedure and all the risk and benefits in advance, so I was able to make an informed decision comfortably.

I had expected to need an expensive General Anaesthetic but the team were able to provide IV sedation during the removal of two wisdom teeth and a partial removal of a lower wisdom tooth, which was only partially removed to prevent damage to an important facial nerve in my jaw.

The procedure went smoothly and the recovery was a lot less painful than I was expecting. I was informed of what to expect during recovery both during the initial consultation and on the day of the procedure, additionally I received a follow up aftercare call to check up on me. I cannot recommend them highly enough.

Special thanks to Mr Nik Maini (Oral and maxillofacial Surgeon), Dr Mel Keel (Medical Anaesthetist) and Kelly (Dental nurse)

Nothing went wrong. Lovely practise but was told,
in seven months I would lose all my teeth and there was nothing they could do for me. Big Shock

Greystone got in touch and are helping me find a
suitable dentist, so am amending my review.and hopefully some of my teeth will survive..