Green Motion Car and Van Rental - Green Motion London Gatwick Airport Avis 

12
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TrustScore 4.5 sur 5

4,3

Gatwick Business Park, H14 Kennel Lane, Hookwood, RH6 0AY Horley, West Sussex, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service ,helpful and entertaining.Easy access and shuttle.A good start and finish point.Price was better than competitors for a really good car.One thing,read the rental agreement if you are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great car for a UK road trip I rented a red MG from Green Motion Gatwick and drove approximately 600 miles around the UK. Overall, it was a very good experience. The car was comfortable, econ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I hope that the important procedures can be completed online before picking up the car, so as to avoid problems on the spot, delaying time or even failure to pick up the car. To take my example this t... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Forgot to pay Dartford Crossing Fee on time. Hidden in small print is a £67 admin fee for Green Motion to send you email. Apart from that the car and rental was all pretty easy going.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. aussi dans
  3. Service de leasing automobile

À propos de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Écrit par l'entreprise

Car and van rental, wherever your journey starts

Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.

Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.

Before you travel

  • Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
  • Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
  • Booked through a travel site? Check your voucher for what's included.

Here to help

Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.

We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.

Why rent with Green Motion

Écrit par l'entreprise

Cars and vans for every trip
From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
Know what you need before you go
You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
No surprises at the counter
Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include: • your booking reference • the location you rented from • a short summary of what happened, plus any photos or receipts This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.

Coordonnées de contact

  • Gatwick Business Park, H14 Kennel Lane, Hookwood, RH6 0AY, Horley, West Sussex, Royaume-Uni

  • 01293 855100

10% off when you book direct

Code TRUST10 at greenmotion.com. New bookings.

4,3

Excellent

TrustScore 4.5 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(12)

4 199 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service ,helpful and…

Excellent service ,helpful and entertaining.Easy access and shuttle.A good start and finish point.Price was better than competitors for a really good car.One thing,read the rental agreement if you are going far ,as what you have paid for 5 days covers 500 miles spread over your hire.We were saved by our last day travel being very short.

14 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for the thoughtful review. We’re pleased you enjoyed the Gatwick team, shuttle and car. Your point about checking the mileage allowance before a longer trip is helpful feedback, and we’re glad it worked out for your journey.

Noté 5 sur 5 étoiles

Great location for me

Great location for me
Friendly staff
Good vehicle

2 août 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for sharing your experience. We’re glad the Gatwick location suited you and that you enjoyed the team and vehicle.

Noté 5 sur 5 étoiles

Toppenservice

Toppenservice. Fungerar bra med transfer och onlinebokning före.

12 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Tack för ditt omdöme! Vad roligt att transfern och onlinebokningen fungerade bra och att du fick bra service.

Noté 5 sur 5 étoiles

No matter where I fly I always look…

No matter where I fly I always look toward Green Motion to. hire a car.

Great service, friendly staff and good rates ..

Very happy

14 août 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for choosing Green Motion on your travels. We are pleased that the friendly service and rates have made you want to return, and appreciate you sharing that experience.

Noté 3 sur 5 étoiles

Dartford Crossing Fines

Forgot to pay Dartford Crossing Fee on time. Hidden in small print is a £67 admin fee for Green Motion to send you email. Apart from that the car and rental was all pretty easy going.

14 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for noting that the car and rental process went smoothly. We understand why the £67 administration fee following the missed Dartford Crossing payment feels high. If you would like the applicable rental terms and charge checked, please send the notice and rental reference privately to ics@cs.greenmotion.com so customer services can explain it.

Noté 5 sur 5 étoiles

Empfehlenswert

Es lief alles glatt, keinerlei Probleme. Servicepersonal vor Ort war sehr freundlich . Ganz besonders auuch die Courtesy Shuttlebusfahrer

12 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Vielen Dank für Ihre Bewertung. Schön, dass die Anmietung reibungslos verlief und sowohl das Team vor Ort als auch die Shuttlefahrer freundlich waren.

Noté 5 sur 5 étoiles

Great Experience

Great Experience

14 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for your review. We’re pleased you had a great experience with the Gatwick team.

Noté 5 sur 5 étoiles

Great, would use again

Cheap, easy, reliable. Very happy with the service

12 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for your review. We are pleased that the hire felt affordable, straightforward and reliable, and that you were happy with the service.

Noté 5 sur 5 étoiles

Great front desk guy— accommodating

Great front desk guy— accommodating

12 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for your review. We are glad the front desk team at Gatwick was accommodating.

Noté 5 sur 5 étoiles

Great car for a UK road trip

Great car for a UK road trip

I rented a red MG from Green Motion Gatwick and drove approximately 600 miles around the UK. Overall, it was a very good experience. The car was comfortable, economical and well equipped, with Android Auto, which was very useful for navigating around the country.

The automatic gearbox was occasionally a little strange when climbing hills, especially with four people and all our luggage on board. Android Auto also disconnected intermittently. However, apart from these minor issues, the car performed very well throughout the trip.

We drove from Gatwick to Haywards Heath, Stonehenge, Salisbury, the Cotswolds, Witney, north London and Cambridge before returning to Gatwick. The MG handled this extensive journey well.

Overall, I was happy with the car and would consider renting it again. Thank you for a good experience!

14 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for taking the time to describe your UK road trip. We are glad the MG was comfortable, economical and useful for such a long journey. We also appreciate your specific feedback about the gearbox on hills and the intermittent Android Auto connection; those details are helpful to the team.

Noté 5 sur 5 étoiles

As usual

As usual, all went well.

12 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for choosing Gatwick again. We’re glad this rental went smoothly, as it has on your previous visits.

Noté 5 sur 5 étoiles

I hope that the important procedures can be completed online before picking up the car

I hope that the important procedures can be completed online before picking up the car, so as to avoid problems on the spot, delaying time or even failure to pick up the car. To take my example this time, due to the bank, my credit card's consumption limit for pounds sterling was limited, and the deposit amount was not enough. I called the bank temporarily to solve the problem, and due to the time difference, it was delayed for a long time and almost failed. The other person who picked up the car at the same time as me also encountered a credit card problem at the scene, which delayed more time. After I picked up the car, he hasn't solved it yet.

15 septembre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for explaining what happened at collection. We understand how a card limit and the need to contact your bank across time zones delayed your pick-up. Your suggestion to complete more checks online in advance is useful, and we’ll pass it to the relevant team.

Noté 5 sur 5 étoiles

Helpful and friendly staff

Helpful and friendly staff, call out to Jake for giving us an upgrade making the long motorway journey North so much more comfortable

12 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for mentioning Jake and the Gatwick team. We’re glad the upgrade made your long drive north more comfortable and that the staff were helpful and friendly.

Noté 5 sur 5 étoiles

This was my 4th time using green…

This was my 4th time using green motion. They always have the best prices, easy to pick up and drop off. Would use again!

10 octobre 2026
Logo de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Réponse de Green Motion Car and Van Rental - Green Motion London Gatwick Airport

Thank you for choosing us for a fourth time. We’re glad the pricing and pickup and drop-off process continue to work well for you. We appreciate you sharing your experience.

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