If tried to order a one off product separate to our normal 6 weekly delivery as we were away on holiday and needed it to be delivered there. However their website isn’t the easiest to negotiate... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very helpful people - delivery was very quick and they went out of their way to send some of the fish treats down to us on holiday - they arrived exactly on the day I asked for them. Our dog has an a... Voir plus
Always brilliant service and excellent food..my dog has been eating this for over 4 years and has the shiniest coat that everyone comments on. Hes never had any health or skin issurs and always eats i... Voir plus
What an absolutely amazing company. I placed an order online and made a mistake so I spoke to customer support ( really friendly customer support staff)following morning to see if I could change th... Voir plus
À propos de l'entreprise
- Animalerie
- Magasin d'alimentation animale
- Magasin d'alimentation naturelle
- Magasin d'articles pour animaux
À propos de Green Pantry - Holistic Health Food for Pets
Écrit par l'entreprise
Trusted Natural Dog Food
Trusted Natural Cat Food
Trusted Natural Treats
Green Pantry, Trusted Natural Nutrition; Our Story:
In 2008, the unique dog food brand Green Pantry was launched. It sets itself apart from other complete dog foods by elevating the concept and benefits of natural nutrition for dogs to a whole new level. This accomplishment was mainly due to Keith Allison's expertise, who extensively researched the advantages of natural and herbal ingredients for dogs. Keith also identified that the premium quality of all components used was paramount to ensure the highest possible levels of natural nutrition retention. Along with the Green Pantry team, they carefully addressed factors affecting a dog's overall well-being, such as harmful chemicals and subpar ingredients commonly found in dog food and products. Their dedication resulted in a natural dog food offering notable health benefits, visibly enhancing the well-being of dogs that consume it. Our Mission Our mission is to, day by day, share in the joy of helping your pet lead their best life through the benefits of high-quality and trusted natural nutrition. Green Pantry is committed to providing pets with a healthy and natural alternative to traditional pet food products. Our focus is on deriving the best quality nutrition from nature's pantry, which is why we always use natural ingredients wherever possible. By sourcing only the highest-quality natural ingredients, we can ensure that pets receive the goodness they need to live happy and healthy lives.Our Vision
To become the UK's most trusted independent partner for pet nutrition, trusted by pet parents and pets alike.Our Sustainability Promise
Sustainable pet food is, quite rightly, a real buzzword currently. Nearly all brands of dog food and pet food in the UK will claim to be sustainable. And yet, many are still made outside of the UK, and even more continue to use plastic packaging. As part of our integrity value, we believe being as kind as possible to the environment is not open to debate.• Locally Made
Food miles generate nearly 20% of all CO2 emissions that come from food (European Commission 2023). Sadly, Pet food is a significant player in this. It may surprise you, but many of our 'British' pet food suppliers have their products made overseas, mainly in mainland Europe but sometimes even further afield. At Green Pantry, we are committed to keeping our food miles as low as possible, which is why all of our products are produced at home in the UK• Paper Packaging
We think this one's a bit of a no-brainer. All our products come in paper-based and 100% fully recyclable packaging.• Sourced with Care
Not only does carefully selecting the highest quality ingredients allow us to provide top-notch nutrition, but it also allows us to work with top-quality suppliers who care about sustainability and animal welfare. For example, every time you think your perfect (or maybe not so perfect 😊 ) dog deserves a little reward with one of Green Pantry's natural treats, you can go ahead safe in the knowledge the meat comes from a red tractor-approved farm and the fish is from an MSC-accredited source. So go on, take the Green Road with Green Pantry. Not only are you giving your best four-legged friend the best life, but you are also taking care of the planet.
Trusted Natural Nutrition. - Our Values
Écrit par l'entreprise
- • Honesty and Integrity
- It is at the heart of our work. For many people, their trusted pet is one of the most essential parts of their lives. When you entrust their nutrition to Green Pantry, we will respond with open honesty and integrity.
- •Our customers
- Be it two-legged or 4, will always come first. That’s why customer excellence is our number 1 priority.
- • Continuous Hard Work and Self-improvement.
- We understand that quality never stands still. That’s why we will never stop working to try and improve our products and services at Green Pantry. After all, our beloved pets should only ever expect the best.
Coordonnées de contact
Brick Barn, Wallington Hann, PE33 0EP, King's Lynn, Royaume-Uni
- 01553 811 320
- info@greenpantry.co.uk
- greenpantry.co.uk
Trusted Natural Pet Nutrition - Est 2008
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unfortunately despite leaving a…
Unfortunately despite leaving a telephone message and an email asking to stop the order/ delivery nobody bothered to get back to me or acknowledge either still weeks later. Very disappointing.
30 juin 2026
Very good quality food full of goodness…
Very good quality food full of goodness for my pet
30 juin 2026
My Bedlington's fave.
My little Bedlington, who is a very fussy eater, loves Green Pantry
2 juillet 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Another great product Quick delivery
Quick delivery, dog loves the fresh fish range, rather expensive but he’s doing well on the kibble.
My only gripe is it stinks!! But managing that by trapping it in a plastic container and in the fridge.
The dog thinks it’s like Chanel!
25 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for sharing your feedback, we’re really glad to hear your dog is loving the Fresh Fish range and doing so well on the kibble. You’re absolutely right, the fresh fish does have a strong aroma… it’s all that real, freshly cooked fish goodness doing its thing. Your dog thinking it’s “like Chanel” genuinely made our day ,we’ll take that as a compliment of the highest order.
Thank you again for choosing Green Pantry and for taking the time to leave a review. Your feedback helps us keep improving and supporting dogs with honest, natural nutrition.
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
I received a complimentary sachet of…
I received a complimentary sachet of fresh skin & coat wet food. Both of my dogs loved it, and I was very impressed with the look of it.
3 juillet 2026
Avis spontané
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Delivery was prompt and my dog really…
Delivery was prompt and my dog really liked the dry food
26 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Always super service and support
26 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Excellent Product & Service 5*
I have been giving our Shih Tzu Green Pantry dry dog food for several years now, they are very helpful and the delivery service is very good.
They do a variety of dry food and have now brought out a wet food too.
25 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Great food put small amount of kibble…
Great food put small amount of kibble in with her normal food and she heads for it first every time
21 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Great quality food which both of my rescue dogs enjoy…
Great quality food which both of my rescue dogs enjoy and it helps their sensitive tums and potentially itchy coats.
22 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Easy to order & setup subscriptions
Easy to order & setup subscriptions, importantly easy to amend order when needed.
21 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Helpful staff
Helpful staff. Order arrived within 2 days
My dog loves the food and now has a settled tummy. Would recommend for any dogs who have digestive problems. I use only the fish menus now
12 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
The texture of the treats makes them…
The texture of the treats makes them easy to administer, my dog loves them and I am pleased that they are made of real food rather than floor sweepings.
17 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Delivery is always nice and quick
Delivery is always nice and quick, and free for the big bag of dog biscuits we buy!
Green pantry also spotted my order had somehow give through twice, called me to check if it was an error and sorted the refund, now that's service!!
18 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
As usual we have to give it 5 stars…
As usual we have to give it 5 stars service and delivery first class all round
17 juin 2026
Réponse de Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.