Green People Avis 

167
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I have bought their organic 30 for sensitive skin. It doesn't sting my sensitive eyes. However the last one had white fragments in it, perhaps issue with manufacturing process. The current one i bough... Voir plus

Noté 5 sur 5 étoiles

I have used Green people many times now, delivered on time and products always arrive in great condition. No problems at all. Will continue to use this company.

Noté 3 sur 5 étoiles

Had discount code from O2 priority but doesn't work at site. Keeps capitalising even copied code. Chat bot useless and couldn't recommend as Aloe Vera ingredient causes allergies. Managed to get it to... Voir plus

Noté 1 sur 5 étoiles

Three working days and the order hasn't even been processed yet. V poor. Contact by AI chatbot is annoying and uninformative as it simple states that I ordered 3 working days ago. I know that! That's... Voir plus

À propos de l'entreprise

  1. Clinique dermatologique

Informations provenant de diverses sources externes

Discover Green People's organic skin care, hair care, deodorants, toothpaste and sun lotions for all the family. Shop now online or by phone.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 9 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,2

Tous les avis

(167)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous products

Fabulous products, fast reliable service, caring and helpful staff at the end of the phone or online.
Products are gentle and kind to my 61 year old Rosacea prone skin. I have noticed a huge difference in my skin since using the fragrance free products over the last 6months
So glad I found Green people.

23 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

High Quality Products

I love their products, good quality with mostly natural ingredients and without chemicals. The prices are also quite reasonable for the quality.
My preferred products are the scent-free shampoo and body wash, they are very delicate on my sensitive skin.

15 novembre 2020
Avis spontané
Noté 2 sur 5 étoiles

Changed product and poor customer service

I’ve been using their suncream for years and recommended to so many people. They’ve now changed the formula-it stains clothes, is oddly watery and doesn’t protect as well. Quite upset that their customer services were totally disinterested when I contacted them and merely sent me a link with details of removing stains. Sad to lose faith in a company I always liked.

6 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Love green people...

Love green people for cleansing products! Seriously I have such sensitive combination skin and their products work but also make me feel pampered at the same time. Particularly their cleansers, balms, moisturisers, masks and sun lotion. I love their ethos! I have not found their makeup great for me (tinted moisturiser a bit too dry) but this is the case for me with most make up and their customer service is great

Ps They definitely aren’t “average” and when I had a glance through previous reviews some are questions with 1 star(!?!) weird complaints about long delivery times or complaints about a reaction to a product even though they received a full refund and excellent customer service.

28 juillet 2020
Avis spontané
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Réponse de Green People

Thank you for your review.

We are glad to hear you are pleased with our products and our customer service.

Noté 1 sur 5 étoiles

I HAVE A QUESTION...MY EYES ARE VERY…

I HAVE A QUESTION...MY EYES ARE VERY PUFFY. IS THERE AN EYE CREAM THAT WOULD HELP?

27 juin 2020
Avis spontané
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Réponse de Green People

Thank you for your question.

We would recommend using out Firming Eye Serum.

Noté 5 sur 5 étoiles

Lovely products

I've been using Green People shampoo and conditioner for years. I have thick, frizzy, wavy hair. It's the only product that tames and relaxes it. The smell is gentle and delightful. I've bought other cleansing products over the years and they've all been lovely.

12 juin 2020
Avis spontané
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Réponse de Green People

Thank you for your review!

We are glad to hear that our shampoo and conditioner work so well for you.

Noté 5 sur 5 étoiles

Brilliant company

No complaints! Love all their products. Biodegradable packaging, even biodegradable “plastic” bottles. Suncream works well and smells good. It’s the best eco/“alternative” suncream I’ve tried, and doesn’t go too white. The factor 15 is good for adults. 30 for the kids. The tinted face spf cream is really good too. And the lipstick! Only things I wouldn’t buy again have been the deodorant (didn’t do anything, and I’m used to alternative non-alum deodorant) and the mascara, which smudged too much. Everything else has been great over the years and still is. Thank you 💚

10 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

calming nappy cream is brilliant

I bought chamomile hand and body lotion after discovering that I was allergic to the preservatives in most creams and moisturisers. The hand cream is fantastic, it really moisturises, sinks in and leaves my hands soft (I'm a nurse and recently they have been washed so much they cracked) However, the real revelation was a tiny sample tube of calming nappy cream, I used it on my eczema patches and it worked! So I have bought a pot and it is healing my skin, I have woken up this morning to hardly any broken patches and I have not scratched myself raw in the night! It feels like a miracle. I also bought the quinoa hand and body lotion, it is a bit too perfumed for my taste, but no reactions to it, and it works.

10 juin 2020
Avis spontané
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Réponse de Green People

Thank you for your lovely review!

We are glad to hear that our Calming Nappy Cream has really helped your eczema!

Noté 4 sur 5 étoiles

Very happy with the Scent Free Sun…

Very happy with the Scent Free Sun Lotion 200ml and thanks for the speedy delivery. I was alarmed at first to read one of its ingredients is Titanium dioxide but found the info on your website regarding nanoparticles very helpful. The only thing I didn't like was that the plastic tube (recycled) was delivered in a cardboard box stuffed with styrofoam pieces - completely unnecessary and not very green.
Nina, London

3 juin 2020
Avis spontané
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Réponse de Green People

Thank you for your review!

Our Packaging chips are made from biodegradable, non-GMO corn starch and they will in fact completely dissolve in water.

They can be put in your compost or food waste bin. This information can be found printed on the inside of the box or on a sticker on the outside of the box.

Noté 5 sur 5 étoiles

I have a sun lotion

I have a sun lotion, and a day cream. Overall I am pleased with them funny smell but this what you can expect _ fragrance free and organic. I am pleased with ingredients, you don't really want to put all these chemicals on your face so I think green people is the right choice. I will continue to buy.

12 mai 2020
Avis spontané
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Réponse de Green People

Thank you for your review! We are glad to hear you are enjoying our products.

Noté 2 sur 5 étoiles

Wouldn’t buy again...

Bought the children’s sun cream a couple of weeks ago and am pretty disappointed - it’s a strange beige colour which stains their clothes as soon as it’s applied, leaving them looking grubby. Wishing I hadn’t bought two.

9 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Green People are Fab!!!

Im really not sure what people are complaining about on here Green People stuff is amazing, the customer service is great and delivery has always been spot on? I've been using their products for years and years, I wouldn't use anything else and they are fantastic. Fair enough if you are allergic to stuff but i've found the oppostite, where other stuff isn't suitable only Green People stuff tends to work!
Let's have some positive revues to redress the balance folks....

11 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

I ordered a sunscreen on the 12th of…

I ordered a sunscreen on the 12th of April to which it said that it had been dispatched about 6 days ago.However, it’s the 21st and I still haven’t received my order I sent them an email about 3 days ago but haven’t had a reply.I know that the 19th-22nd is non bussiness due to Easter, but I ordered the sunscreen 9 days ago and it was meant to be sent first class which was clearly not the method it has been sent by.Any information in this matter would be helpful.

21 avril 2019
Avis spontané
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Réponse de Green People

We are sorry to hear you have had delays with receiving your order. We cannot find your order using this order reference. Please email organic@greenpeople.co.uk so we can help look further into this for you.

Noté 1 sur 5 étoiles

Cheapos

Won't pay for. My allergies other than deodorants cost.. Sucks

25 février 2019
Avis spontané
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Réponse de Green People

Dear Mr Sy,

As per our previous correspondence to you regarding this matter, we do apologise that you had a reaction to one of many products. As explained every individual is unique in their chemical and biological make-up, it is, therefore, impossible to create skin care products that are suitable for absolutely everybody. We select our product ingredients with great care, to minimize the potential for allergic reactions and sensitivities. Even natural ingredients can cause reactions and some people can be just as sensitive to them as to synthetic chemical ingredients.

We have already provided you with a refund for the product. If there is anything else we can help you with please contact us.

Noté 5 sur 5 étoiles

Wonderful company, brilliant customer experience, especially when things go wrong!

Green people are a wonderful company! Based on wonderful ethics, brilliant customer service and fabulous natural products.

I have super sensitive skin, that became even more sensitive after pregnancy (I was referred to Dermatology for a skin biopsy). This is was lead to my search for natural products, and I am so happy I discovered Green People.

Their products are a good quality, delivery is always free and fast, packaging minimal, and most importantly when things go wrong they put it right!

I had a skin reaction to one product, they automatically were happy to refund/replace. I chose to replace it. I have since received wonderful advice on good products for my skin (scent free range), and for my children (2.10 year old and 6 month old).

In another instance I didn’t receive an order, which Green People sent. They automatically investigated this (in their time and with no hesitation or pushing from me), sending my order again. I was very impressed!

I love the baby / child ranges. We use the scent free organic baby wash, the baby balm (amazing product), foam antibacterial hand sanitiser, and scent free organic children’s sunscreen (only sunscreen my son doesn’t react to!).

Overall, a wonderful family UK company, based on fantastic ethics, brilliant service (even when things go wrong, which for me shows what a company is really made of).

20 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

I bought a bottle of the Clear Skin…

I bought a bottle of the Clear Skin Purifying Serum having heard such great things from beauty bloggers. I have recently finished a course of Roaccutane for acne which has left my skin extremely sensitive and still suffering with occasional breakouts. This product glides on and feels immediately calming on the skin. It doesn’t irritate my skin and I think my skin looks noticeably better the next day.

11 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Products you can truly trust

From sun cream to make-up, shampoo to self tan - I love that Green People offer natural products that you can truly trust! Their sun lotion is lightweight and great for acne-prone skin. 100% recommend!

11 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Great products but poor delivery experience

Great products - but only when you can get them! I ordered 4 tubes of sun cream for our children. Only 1 arrived. I contacted Green People using their online form over 4 weeks ago and have heard nothing. I have just contacted them again. Really, really poor customer service.

11 juillet 2018
Avis spontané
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Réponse de Green People

Hi Mark, our account with Trustpilot has only recently been opened, so we have only just spotted your review. We have looked into this and can see that your original order was placed on 07/05, you then contacted us on the 11/05 and the missing 3 items were despatched to you on 12/05, all within 5 days. We trust you received these. If you have any further queries regarding this matter, please contact us at organic@greenpeople.co.uk.

Noté 5 sur 5 étoiles

Good company

Good organic products for a reasonable price.

4 juillet 2018
Avis spontané
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Réponse de Green People

Our products are not a mix of essential oils and tap water, there is so much more to natural and organic products. Our full ingredients of every product we make can be found on our website.

In comparison to some high street products we use the following:

Organic Aloe Vera instead of water which is up to 15 x more expensive
Organic Plant Oils instead of Mineral Oils, Silicones, Alcohol & Vegetable oil – up to 20 x more expensive
Plant Emulsifiers instead of Synthetic/Plant Emulsifiers – up to 4 x more expensive
Organic Extracts and essential oils instead of Synthetic Colours and Fragrances – up to 20 x more expensive
Additives permitted in organic products in comparison to preservatives and Parabens

The above shows just why it is so much more expensive to make our products but the skin benefits are worthwhile.

We will never be able to compete with the large companies who buy ingredients in massive bulk and then add a few synthetic chemicals and preservatives that are cheap and not friendly to us or the environment in many cases.


Noté 5 sur 5 étoiles

Great products, no nasty additives and ethical too

Finally I can go out into the sun and get a tan - like a normal person! This is the first sun cream I have tried that doesn't make me come up in a rash. I've also tried several of their other products as I react to many additives and so far everything works for me. I also like that all the packaging is recyclable - we don't need to make our plastics problem worse!

26 février 2018
Avis spontané

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