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Lisez les avis des autres

Noté 4 sur 5 étoiles

Reasonably simple to register and add your details. Need your current info first, then activate the account via the email link. Once activated, you add previous addresses, names, etc. I didn't think... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Initially my results came back as negative. However some months later I was informed of a match. The policy information was correct and the insurance company said my letters had been returned. So at l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was simplicity itself to register, sit back & wait for the results - absolute child’s play with nothing to lose. Start tracing what legally belongs to you that’s down some rabbit hole with this fir... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam! They require extensive personal information, including your address, ID, and photo, but do not allow you to opt out of sharing your data with third parties. After submitting everything, I rece... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

Bring lost accounts, pensions and investments back home. Find everything from your first bank account to your forgotten shares for free.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(109)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing result

I was not expecting the result I got, a few weeks of waiting and I have been reunited with almost £15k from a private pension due to opting out of SERPS. I did not expect anything at all but thought it worth checking....wow, I am amazed, thanks so much.

2 mai 2025
Avis spontané
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Réponse de Gretel

Thank you so much for sharing this amazing news! We're delighted that we have been able to help.

Noté 5 sur 5 étoiles

Gretel to the rescue

I've been trying to find an old pension plan that I took out a number of years ago, I even had a policy number and everything, no one could find it. But after a few months Gretel has come to the rescue and found it for me. Just waiting on confirmation from the pension company now, so 5stars for gretel for coming through.

26 avril 2025
Avis spontané
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Réponse de Gretel

Thanks so much for taking the time to leave such a positive review. We really appreciate you taking the time and we're glad we could help.

Noté 4 sur 5 étoiles

Painless

Painless access - high security but if you know your details then no issues arise. It seems I may have a forgotten private pension - have contacted the company concerned and they are now progressing my query. It would be lovely to receive any amount, however small. Pleased Gretal alerted me. Thank you.

17 avril 2025
Avis spontané
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Réponse de Gretel

Thank you so much for your review - we're delighted to have helped. As I'm sure you'd expect, data security is of paramount importance, but we've tried to make the process as easy as possible.

Noté 5 sur 5 étoiles

Give Gretel a go it’s free

I had heard about Gretel and decided to join. All I can say is amazing they found a lost pension from many years ago. I would never have found this on my own. This service is completely free and they do not take any commission. Thank you Gretel

16 avril 2025
Avis spontané
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Réponse de Gretel

Thank you so much for taking the time to leave a review. We're delighted to have helped!

Noté 5 sur 5 étoiles

Tom was so helpful!

Tom was so helpful. Communicated well and persisted until he found my daughter's Child Trust Fund. I definitely wouldn't have tracked this down without him.

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Names changes are rubbish

When you have been married, divorced, changed your name back to your maiden name, then got married a 2nd time - it can't deal with this. I have told it numerous times what my name change was on what date and what my evidence docs are and it shuffles it round into the wrong order. It thinks it knows better than I know myself what I was called and when. Annoying.

22 mars 2025
Avis spontané
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Réponse de Gretel

Hi Deborah. Thank you for your feedback. Gretel is in fact built to deal with multiple name changes and we have hundreds of thousands of members in a similar situation who have not encountered the issues you've raised. You are very welcome to email support: https://www.gretel.co.uk/contact and we can help you get this sorted quickly.

Noté 1 sur 5 étoiles

I have been on this for months on end…

I have been on this for months on end and provided ample details to no avail. Not sure how hard they are getting on at companies but I think I’m gonna have to try a different one to use

2 mars 2025
Avis spontané
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Réponse de Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Noté 1 sur 5 étoiles

really not sure this works at all

really not sure this works at all. Many months past and not a dickie bird about policies my family had

21 mars 2024
Avis spontané
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Réponse de Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Noté 2 sur 5 étoiles

not sure how or why it does not pull up…

not sure how or why it does not pull up any information on me, surely it would show current pension pots which I know about. it does not pull a single result up for me

21 février 2025
Avis spontané
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Réponse de Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Noté 5 sur 5 étoiles

Wow, so simple to use

Wow, a simple and free service to find lost money! Easy process and all done online with no hassle. Well done!

6 février 2025
Avis spontané
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Réponse de Gretel

Thanks so much for leaving a great review. We really appreciate it when members take the time.

Noté 5 sur 5 étoiles

Easy to ue made it feel safe

Easy to ue made it feel safe. Immediate result!

5 février 2025
Avis spontané
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Réponse de Gretel

Thank you so much for your positive review. We always really appreciate it when members take the time.

Noté 4 sur 5 étoiles

Easy to use and whilst it hasn't…

Easy to use and whilst it hasn't unearthed lost pensions or accounts for me yet, well worth the time registering.

5 février 2025
Avis spontané
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Réponse de Gretel

Thanks so much for leaving us a positive review. More companies are coming on to Gretel all the time, so even if there isn’t a match right away, Gretel will keep searching and any future matches will be notified by email.

Noté 5 sur 5 étoiles

Found my daughters trust fund and…

Found my daughters trust fund and amount for her 18 birthday great takes the work away from me.

30 janvier 2025
Avis spontané
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Réponse de Gretel

Thank you so much for your kind review! We're delighted to have been able to help.

Noté 5 sur 5 étoiles

Found lost shares

Found lost shares - or at least company name (as have changed hands several times I think), within minutes. Am following up today. Impressed. Thank you.

27 janvier 2025
Avis spontané
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Réponse de Gretel

Thank you so much for taking the time to leave a review. Really kind of you and much appreciated.

Noté 5 sur 5 étoiles

Nice surprise

Easy to find any lost accounts. My son’s child trust fund that was set up and forgotten about was located straight away! Nice surprise since I didn’t expect anything to show up! Thank you!

31 décembre 2024
Avis spontané
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Réponse de Gretel

Thank you so much for your kind review. Delighted to have been able to help.

Noté 2 sur 5 étoiles

Waste of time and hope

Been registered for a few months and absolutely nothing!!! Registered with another one and within seconds I had virtually all my pension info. You say you are new, but all my providers are well known such as Scottish Widows, but to have NO RESULTS is really poor!!!

26 novembre 2024
Avis spontané
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Réponse de Gretel

Hi and thanks for your review.

We are still relatively new and have a lot of ground to cover before we have all the providers working and sharing data with us which is why a match may not happen immediately. Whilst our coverage is by no means complete, Gretel is always on. This means that once a member has created their account, even if there isn’t a match right away, Gretel will keep searching and any future matches will be notified by email.

I'm sorry that we haven’t been able to provide an instant result but we will work tirelessly to get more and more providers to share their data.

Noté 5 sur 5 étoiles

Polite, Curtious & Helpful.…

Having registered with Gretel a few months ago and in all honesty having forgotten I'd done this, it was a great surprise to hear that they had found a policy I didn't know existed. I was anxious with the ID questions and reached out to the Gretel Support Team, Tom Simmonds was so helpful and guided me through. Thank you

7 novembre 2024
Avis spontané
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Réponse de Gretel

Thank you so much for this generous review. We really appreciate your taking the time to leave these kind comments.

Noté 5 sur 5 étoiles

I was met with kindness and empathy

I was met with kindness and empathy. The lovely case worker kept me updated on the progress, actioned documents promptly. Gretel has strict rules and I was reassured that they will only release information once all information has been cross checked. Highly recommned this, epecially during such a difficult time. Thank you very much.

9 octobre 2024
Avis spontané
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Réponse de Gretel

Thank you so much for your kind review. It was a pleasure to support you through this more complex case.

Noté 5 sur 5 étoiles

Located my deceased husband's shares

Registering on Gretel was the most productive this I have ever done since the passing of my husband in 2020. We are now in 2024 and they found! an investment for my late husband. It was not found straight away but I got a message that they will continue to search and I couldn't believe it when about 6 months later, I got an email saying they find 1 account in his name. I contacted the company and YES! there was an account with very significant amount. Without Gretel, that money would have been lost because I had no idea it was there. I will recommend Gretel to anyone in similar position.

6 septembre 2024
Avis spontané
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Réponse de Gretel

Thank you so much for your review. We really appreciate all the feedback we get.

Noté 5 sur 5 étoiles

Highly recommend

I found this wonderful service on Martin Lewis, Moneysaving expert. Whilst in my case (5 shillings from 1965 in an old Post Office Savings Bank) there wasn't a hidden surprise, they were amazing in helping me to quickly ascertain this fact. Excellent service.

25 septembre 2024
Avis spontané
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Réponse de Gretel

Thank you so much for your review. We're always here to help.

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