very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
An absolute pleasure havingt Bradley and Joe down today. Amazing set off lads, got the job done with no questions asked. They both worked great as a team. Would happily have them back again for anothe... Voir plus
L'entreprise a répondu
Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... Voir plus
L'entreprise a répondu
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'engins de chantier
- Service de location d'équipement de construction
- Fournisseur d'équipement
À propos de GroundGuards
Écrit par l'entreprise
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Coordonnées de contact
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, Royaume-Uni
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4,7
Excellent
167 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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great product
great product, staff very helpful and knowledgeable with all the products they stock.
17 janvier 2025
Réponse de GroundGuards
Thanks so much for your review! It’s great to hear you’re happy with the product and found our team helpful. Please let us know if there's anything else we can help you with in future.
Best,
Mike - Marketing Manager
Réponse de GroundGuards
Thanks for the great review! It’s good to hear everything went smoothly, and you’re happy with the product. If there’s anything else you need, just let us know – we’re here to help!
Best,
Mike - Marketing Manager
Great communication
Great communication, fast delivery and very helpful with amendments when needed
10 janvier 2025
Avis spontané
Réponse de GroundGuards
Thank you for your feedback! We're happy to hear you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Great to deal with
Great to deal with, Prompt replies and product has done exactly what they said it would.
26 décembre 2024
Réponse de GroundGuards
Thanks so much for your feedback! We’re really pleased the product delivered as expected. Looking forward to helping you again in the future!
Best,
Mike - Marketing Manager
5 Stars
Great communication
On time and the quality of work was excellent.
Our company will hire them again.
19 décembre 2024
Avis spontané
Réponse de GroundGuards
Thanks for your feedback! Glad we could deliver what you needed - looking forward to working with you again.
Best,
Mike - Marketing Manager
Excellent Service
Very proactive with site issues resulting in minimal delays on site..
28 novembre 2024
Avis spontané
Réponse de GroundGuards
Thank you for your kind feedback! We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Brilliant product made the job…
Brilliant product made the job possible.
From initial consultation to delivery the team at ground guards were great. We have deployed them on a badly waterlogged site and access to and from the area is excellent. A great product and easy to deploy.
3 décembre 2024
Réponse de GroundGuards
Thank you so much for your feedback! We're really glad the mats worked so well for your site and that the team could help make things run smoothly. Feel free to reach out if there’s anything else we can help you with.
Best,
Mike - Marketing Manager
You 100% get what you pay for
You 100% get what you pay for
Everyone is helpful, working towards the agenda of the customer. Very good service
2 décembre 2024
Avis spontané
Réponse de GroundGuards
Thanks for the great review! We’re so glad you had a positive experience with our team. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Installed track matting recently for OCU
Installed track matting recently for OCU on a project we have near Thirsk, North Yorks. Team worked with short notice to install matting under a lane closure at night. Great work by the install team and planning team.
27 novembre 2024
Avis spontané
Réponse de GroundGuards
Thank you for your feedback! We’re glad our team could deliver efficiently under tight timelines. If you have any photos of the project, we’d love to see them—please send them to marketing@ground-guards.co.uk. We look forward to working with you again!
Best,
Mike - Marketing Manager
great experience
3 décembre 2024
Réponse de GroundGuards
Thank you for your feedback! We're glad you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Excellent service
The team at GroundGuards were excellent. They jumped on a job last minute and delivered perfectly. Very efficient and great communication. Would recommend and will definitely use again.
9 novembre 2024
Avis spontané
Réponse de GroundGuards
Thank you for the lovely feedback! We’re glad we could help out at short notice and deliver what you needed. It’s great to hear you’d recommend us, and we’re looking forward to working with you again!
Best,
Mike - Marketing Manager
Very efficient
The team at GroundGuard have been very efficient. Stuart arranged a quotation very quickly and booked us in for a site visit and installation at short notice. The installation was quick and efficient, Arthur and his co-worker were on site, worked quickly and safely. The Xtrememats are for a site compound area for the next few months, they look like they will withstand the test of time.
29 novembre 2024
Avis spontané
Réponse de GroundGuards
Thank you for your great feedback! We're delighted Stuart, Arthur, and the team provided quick and efficient service for your site compound setup. It's fantastic to hear you're impressed with the XtremeMats' durability already.
We’d love to see the mats in action! If you'd like to share any pictures of your compound area, feel free to send them over to marketing@ground-guards.co.uk. Your experience could help others see the benefits of XtremeMat too.
Best,
Mike - Marketing Manager
The wrong stillages were sent but this…
The wrong stillages were sent but this was rectified, no questions asked very quickly and at no extra cost.
Great service.
6 novembre 2024
Réponse de GroundGuards
Thank you for your understanding! We're glad we could resolve the issue quickly and to your satisfaction. Your feedback means a lot to us, and we look forward to working with you again in future.
Best,
Mike - Marketing Manager
Good all round service
Very quick response to initial enquiry, informative site survey meeting followed by impressive installation. All completed to agreed programme - even managed to install additional sections in the same visit.
19 novembre 2024
Avis spontané
Réponse de GroundGuards
Thank you! We're glad we could deliver a quick response, a helpful survey, and an efficient installation. We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Xtreme Mats
Xtreme Mats delivered in the quality as expected. On time deliveries with smooth install by the installation team.
18 novembre 2024
Avis spontané
Réponse de GroundGuards
Thank you for your kind words! We're thrilled to hear you were pleased with the quality, timely delivery, and smooth installation of our Xtreme Mats.
Best,
Mike - Marketing Manager
Réponse de GroundGuards
Thanks for your review! We're really glad to hear you were happy with our service and delivery. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Good company
Good company, well organised and if there is a supply problem ( as we had) will help and find a work around.
Would recommend to anyone, very happy.
6 novembre 2024
Réponse de GroundGuards
Thank you for your review! We’re so glad we could help find a solution for you. Your recommendation means a lot to us, and it’s great to hear you’re happy with our service. If there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
Good and reliable service.
8 novembre 2024
Réponse de GroundGuards
Thanks so much for your feedback! We're really glad you found our service reliable.
Best,
Mike - Marketing Manager
"Xtreme Mats"
"Xtreme Mats": Came as advertised and provided the temporary road surface needed to allow HGVs to move in and out of site as needed without issue. Installed and removed efficiently and on time. Ground Guards sales team were helpful and addressed our requirements efficiently.
31 octobre 2024
Avis spontané
Réponse de GroundGuards
Thanks so much for the feedback! We’re glad to hear Xtreme Mats did the job smoothly and that our team could help out. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Good communication & came when they…
Good communication & came when they said they would.
25 octobre 2024
Réponse de GroundGuards
Thank you for your feedback! We're glad to hear you had a positive experience with our team’s communication and reliability. We appreciate your trust and look forward to working with you again!
Best,
Mike - Marketing Manager
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