I use Groupline Booking regularly to organise theatre trips, and the service is always excellent. The booking process is straightforward and efficient. A special mention to Ross, our sales accoun... Voir plus
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I use Group Line a couple times a year to organise a social/cultural event for my sports club. I've always had a good experience with friendly professional staff who are happy to be flexible and help... Voir plus
L'entreprise a répondu
Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!
I regularly take clients to London - on a West End theatre trip. I purchase many tickets thru Group Line & often speak with Ross Finbow, whom i have always found to be not only very professional b... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.
Coordonnées de contact
115 Shaftesbury Avenue , WC2H 8AF, London, Royaume-Uni
- 0207 206 1174 (Option 1)
- help@groupline.com
- groupline.com
Fab customer service
Fab customer service, remembered details about my trip when I called back up to rearrange certain things. Ross is a legend!

Réponse de Group Line
Great service
I rang to book theatre tickets for my family as a block booking and because I was not familiar with the theatre wanted advice on where to sit having to accommodate ages from under 10 to over 70 .
I was fortunate to be advised by Ross who talked me through the whole process giving me various options and guidance so that by the end of the call I had all the tickets booked to my satisfaction
He was very polite efficient and knowledgeable throughout
Many thanks once again Ross

Réponse de Group Line
It was my first time booking with…
It was my first time booking with Groupline and Neil provided me with an efficient group booking experience. Finding seats, taking payment and despatching tickets via email. Thank you.

Réponse de Group Line
Excellent service
Excellent service - always very helpful and responsive Neil in particular

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Great support for booking group…
Great support for booking group tickets.
Excellent service, the whole team and Neil are always to help.
Thank you

Réponse de Group Line
Well done once again to Groupline on…
Well done once again to Groupline on providing an efficient group booking experience. Neil was able to adjust my booking and take payment without delay and the tickets arrived by email within 24 hours as promised. I can highly recommend Groupline. Thank you, Neil.

Réponse de Group Line
Reply to enquiries speedily
Reply to enquiries speedily, provide excellent seats for performances and are very flexible if you want to add/reduce your expected numbers. Groupline has some exclusive rates for various shows and where possible will extend deadlines for payment. A complete service to enable you to organise your group and I have used this company several times

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I am a returning customer to group line…
I am a returning customer to group line and have found them to be reliable, helpful and totally outstanding as they facilitated so many of my requests for theatre tickets and getting the best possible seats. Special shout out to Ross Finbow who arranged and managed my purchase of tickets to Hercules and ABBA Voyage. Looking forward to going to both. Thanks Group Line. I will report back on the two visits once they have happened.

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Our experience with Group Line has been…
Our experience with Group Line has been amazing, nothing has ever been too much hassle and the communication has always been so friendly, approachable and efficient. Ross has handled all of my bookings and has been absolutely brilliant. I appreciate his recommendations, his patience and his comedy!! It's a real pleasure communicating with him and I will continue to book all my trips through him and this company.

Réponse de Group Line
Five stars all the way
Five stars all the way. Groupline are a brilliant team, very professional, very knowlegable and extremely helpful. Allen Elliott is our main contact and he goes above and beyond when dealing with our group booking requirements.

Réponse de Group Line
Efficiency personified !
I was given prompt, helpful and efficient service by Ross.

Réponse de Group Line
Great experience
Allen from Group Line is fantastic- always so helpful and responsive! He’s happy to answer any questions I have and works with me on tickets, going back and forth to accommodate my budget. He’s a pleasure to work with and brings such a positive, joyful attitude to every interaction

Réponse de Group Line
GroupeLine team has been very helpful…
GroupeLine team has been very helpful in our school booking. They are very reactive in answering email and very friendly on the phone. I really recommend the service and will definitely work with them in the future.

Réponse de Group Line
Always above and beyond and helpful ~…
Always above and beyond and helpful ~ as a group booker Allen constantly assists me with complex questions and many requests ! 5 star well deserved !!

Réponse de Group Line
Group bookings
I have used Group line many times over the years. Ross Finbow particularly has always been super helpful and made the task of booking and changing the booking seamless. Other staff have always been equally as good. Thank you

Réponse de Group Line
I experienced a very helpful and quick…
I experienced a very helpful and quick service from Ross whilst booking tickets for a school trip. He provided all the options and was very happy to accommodate any changes we asked for.

Réponse de Group Line

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Very efficient Ross was so helpful with…
Very efficient Ross was so helpful with my booking and payment and also quick receiving tickets in an instant

Réponse de Group Line
Booking for a large group
Booking for a large group was a very easy process. Ross was amazing, helping me with any queries I had along the way both on the phone and via email. Fantastic company to deal with!

Réponse de Group Line
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