Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dealing with group bookings is always a headache with members changing their mind, forgetting to pay, not quoting the correct reference etc but Ross at Groupline is always there to smooth out the prob... Voir plus

Noté 5 sur 5 étoiles

I use Group Line a couple times a year to organise a social/cultural event for my sports club. I've always had a good experience with friendly professional staff who are happy to be flexible and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I regularly take clients to London - on a West End theatre trip. I purchase many tickets thru Group Line & often speak with Ross Finbow, whom i have always found to be not only very professional b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!

À propos de l'entreprise

  1. Billetterie de spectacles
  2. Production théâtrale

Écrit par l'entreprise

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

531 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Neil was excellent when booking tickets…

Neil was excellent when booking tickets for our members club to see Moulin Rouge. We visit the theatre at least 3 times a year and always use Group Line, would highly recommend to anyone looking at booking group tickets.

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

Samantha is always trying to help us!

Samantha is always trying to help us and improve our reservation. We only needed one extra ticket for our existing group and rather than thinking it is only one ticket, she immediately jumped on the request and the lady whose birthday it is is so grateful, she will be going to the show!

24 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

A pleasure to deal with …..

I have dealt now on a few occasions with Neil McMinnies which has been a pleasure. He responds promptly, knows exactly what he is doing and is highly efficient.
It had made my experience with Group Line always a pleasurable experience.

Jonathan

24 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

Absolutely Love this Company

Absolutely love this company!
A special shout out to our agent SAMANTHA, she is an asset to the company and is always there for us at the other end of the telephone or email.
Highly recommend and it is always a joy working with you all.

24 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

We sincerely appreciate your 5-star feedback.

Noté 5 sur 5 étoiles

Amazing service

I have used Group Line many times over the last few years to book our tickets for shows and events and the service has always been first class. We have always dealt with Kyle and can always say he is always professional and nothing is ever too much trouble. Thank you Group Line for your consistency in offering a fantastic service.

24 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

We sincerely appreciate your 5-star feedback.

Noté 5 sur 5 étoiles

Great customer service, thanks Liz!

I have always had a great experience booking through Groupline, particularly with Liz who is very kind and attentive throughout the booking process. They have often accommodated my last minute requests, modified bookings for me, arranged seating in particular ways, etc.

12 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

We sincerely appreciate your 5-star feedback.

Noté 5 sur 5 étoiles

The team are always really helpful

The team are always really helpful, they always support in getting the best dates and seats and support with any questions and queries promptly.

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

Excellent customer service

Really helpful and responsive customer service. Had an excellent experience from Ross, one of the group sales account handlers. He got back to me very promptly and was able to action my requests effectively, such as my requested change from a matinee to an evening booking, and a change in my number of guests. Overall positive experience with this company, have used the company annually for a school trip for the last 4 years and this occasion will be my 5th year booking a London show with them.

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

First Class Service

My go to Ticket Agency over the last 30 years.
Over the Years Had Some Great People Looking After Me
Monika Looks After Me Currently

2 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for the awesome 5-star review!

Noté 5 sur 5 étoiles

Excellent service

Good group rates, adaptable to requests, friendl service

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for the 5-star review!

Noté 5 sur 5 étoiles

An Outstanding Consistent Service

I consistently receive outstanding service from Group Line. Throughout the year, I arrange several group theatre bookings, and my contact, Monika Zywczak, unfailingly offers insightful advice and secures the very best seats. My requirements often fluctuate—I may need to increase or decrease the number of seats—and every change is handled promptly and efficiently. If something can be done, Monika ensures it is, always responding with a reassuring "no problem." In Monika's absence, the back-up people are very helpful too. It is a seamless service.

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

We really appreciate your 5-star feedback!

Noté 5 sur 5 étoiles

Very helpful

They are always very helpful, very understanding and flexible with changes and amendments to the existing bookings.
Their marketing is excellent always keeping you up to date with the latest theatres and shows coming up.

1 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for the 5-star review!

Noté 5 sur 5 étoiles

The loveliest team ever!

Group Line are full of absolutely wonderful people, super kind and super helpful! Sam is especially lovely, and I have seen so many amazing shows thanks to her!

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for the lovely 5-star review!

Noté 5 sur 5 étoiles

Kyle at Groupline always provides a…

Kyle at Groupline always provides a professional service, with quick responses and following up any issues in good time, very pleased with Groupline.

23 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for the 5-star review!

Noté 5 sur 5 étoiles

Efficient and friendly!

I’ve been booking large groups 2/3 times per year with Groupline for 10 years now with Kyle and his team. They are really helpful and efficient and I’ve have always had a good experience.

17 mars 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for the awesome 5-star review!

Noté 5 sur 5 étoiles

excellent service

Prompt response to group bookings every time. I normally deal with Kyle who is on the ball and generally can get my requests sorted quickly

15 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Thanks so much for this review!

Noté 5 sur 5 étoiles

It is always such an easy experience…

It is always such an easy experience working with Groupline, especially due to an amazing team including Monika and Liz and many more! They are always on the end of the line and very helpful, solving all problems and issues very efficiently. I can't recommend them enough.

20 juin 2025
Avis spontané
Logo de Group Line

Réponse de Group Line

Many thanks for the excellent 5-star review

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus