Dealing with group bookings is always a headache with members changing their mind, forgetting to pay, not quoting the correct reference etc but Ross at Groupline is always there to smooth out the prob... Voir plus
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I use Group Line a couple times a year to organise a social/cultural event for my sports club. I've always had a good experience with friendly professional staff who are happy to be flexible and help... Voir plus
L'entreprise a répondu
I regularly take clients to London - on a West End theatre trip. I purchase many tickets thru Group Line & often speak with Ross Finbow, whom i have always found to be not only very professional b... Voir plus
L'entreprise a répondu
Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!
À propos de l'entreprise
Écrit par l'entreprise
Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.
Coordonnées de contact
115 Shaftesbury Avenue , WC2H 8AF, London, Royaume-Uni
- 0207 206 1174 (Option 1)
- help@groupline.com
- groupline.com
Neil was excellent when booking tickets…
Neil was excellent when booking tickets for our members club to see Moulin Rouge. We visit the theatre at least 3 times a year and always use Group Line, would highly recommend to anyone looking at booking group tickets.

Réponse de Group Line
Samantha is always trying to help us!
Samantha is always trying to help us and improve our reservation. We only needed one extra ticket for our existing group and rather than thinking it is only one ticket, she immediately jumped on the request and the lady whose birthday it is is so grateful, she will be going to the show!

Réponse de Group Line
Knowledgeabel, helpful, effective, efficient, and kind
The advice and guidance was helpful, effective, and exactly what I was looking for. My contact was extremely knowledgeable, efficient, and kind. Can't be more positive about this experience if I tried!

Réponse de Group Line
A pleasure to deal with …..
I have dealt now on a few occasions with Neil McMinnies which has been a pleasure. He responds promptly, knows exactly what he is doing and is highly efficient.
It had made my experience with Group Line always a pleasurable experience.
Jonathan

Réponse de Group Line
Absolutely Love this Company
Absolutely love this company!
A special shout out to our agent SAMANTHA, she is an asset to the company and is always there for us at the other end of the telephone or email.
Highly recommend and it is always a joy working with you all.

Réponse de Group Line
Amazing service
I have used Group Line many times over the last few years to book our tickets for shows and events and the service has always been first class. We have always dealt with Kyle and can always say he is always professional and nothing is ever too much trouble. Thank you Group Line for your consistency in offering a fantastic service.

Réponse de Group Line
The person who dealt with me over…
The person who dealt with me over e-mail (Liz) was extremely helpful and friendly.

Réponse de Group Line
Great customer service, thanks Liz!
I have always had a great experience booking through Groupline, particularly with Liz who is very kind and attentive throughout the booking process. They have often accommodated my last minute requests, modified bookings for me, arranged seating in particular ways, etc.

Réponse de Group Line
The team are always really helpful
The team are always really helpful, they always support in getting the best dates and seats and support with any questions and queries promptly.

Réponse de Group Line
Excellent customer service
Really helpful and responsive customer service. Had an excellent experience from Ross, one of the group sales account handlers. He got back to me very promptly and was able to action my requests effectively, such as my requested change from a matinee to an evening booking, and a change in my number of guests. Overall positive experience with this company, have used the company annually for a school trip for the last 4 years and this occasion will be my 5th year booking a London show with them.

Réponse de Group Line
First Class Service
My go to Ticket Agency over the last 30 years.
Over the Years Had Some Great People Looking After Me
Monika Looks After Me Currently

Réponse de Group Line

Réponse de Group Line
An Outstanding Consistent Service
I consistently receive outstanding service from Group Line. Throughout the year, I arrange several group theatre bookings, and my contact, Monika Zywczak, unfailingly offers insightful advice and secures the very best seats. My requirements often fluctuate—I may need to increase or decrease the number of seats—and every change is handled promptly and efficiently. If something can be done, Monika ensures it is, always responding with a reassuring "no problem." In Monika's absence, the back-up people are very helpful too. It is a seamless service.

Réponse de Group Line
Very helpful
They are always very helpful, very understanding and flexible with changes and amendments to the existing bookings.
Their marketing is excellent always keeping you up to date with the latest theatres and shows coming up.

Réponse de Group Line
The loveliest team ever!
Group Line are full of absolutely wonderful people, super kind and super helpful! Sam is especially lovely, and I have seen so many amazing shows thanks to her!

Réponse de Group Line
Kyle at Groupline always provides a…
Kyle at Groupline always provides a professional service, with quick responses and following up any issues in good time, very pleased with Groupline.

Réponse de Group Line
Efficient and friendly!
I’ve been booking large groups 2/3 times per year with Groupline for 10 years now with Kyle and his team. They are really helpful and efficient and I’ve have always had a good experience.

Réponse de Group Line
excellent service
Prompt response to group bookings every time. I normally deal with Kyle who is on the ball and generally can get my requests sorted quickly

Réponse de Group Line
It is always such an easy experience…
It is always such an easy experience working with Groupline, especially due to an amazing team including Monika and Liz and many more! They are always on the end of the line and very helpful, solving all problems and issues very efficiently. I can't recommend them enough.

Réponse de Group Line
An extremely good ambassador for ATG/GroupLine.
I have know Kyle Newman for many years. He is always helpful and polite, and an extremely good ambassador for ATG/GroupLine.

Réponse de Group Line
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