GUARDHOG Avis 

260
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Voir plus

Noté 5 sur 5 étoiles

Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .

Noté 5 sur 5 étoiles

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Voir plus

Noté 5 sur 5 étoiles

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Voir plus

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(260)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Seamless service

Seamless service. Chelsea was very helpful and informative & the entire process was very straightforward & efficient. Will certainly use again.

16 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

After the tenants from Airbnb broke our…

After the tenants from Airbnb broke our front door, guestready promptly helped us to submit a claim with both Airbnb and Guardhog. In the entire process Marina from Guardhog was extremely helpful, offering help and advice and always replied within minutes. Although in the end we didn’t need Guardhog to pay our claim since Airbnb paid the full amount, I feel obligatory to leave the best rating for Guardhog as it was the best experience with insurance company in the UK I ever had.

3 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Helen was very helpful

Helen was very helpful
She did understand what do I need
Also, she is a very pleasant person to talk to

2 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service!

Great service and transparent communication for the onboarding process, I haven’t made any claims yet but fingers crossed the experience is the same!

27 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Chris,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one so far!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Excellent service from Helen

Helen from GuardHog was incredibly helpful. She was very clear on the process.
Would highly recommend.

23 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Studio Shepherds Bush,

Thanks so much for taking the time to leave us a review, we're glad your experience was a positive one and we'll be sure to pass your kind words onto Helen!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Fantastic and highly efficient service

Fantastic and highly efficient service. Signed up in record time!

23 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Sean,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Helen was very patient

Helen was very patient , helping me to understand how the insurances work and to get the best value. she was very knowledgeable and efficient.

22 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Patricia,

Thanks so much for taking the time to leave us a review, we're glad your experience has been a positive one and we'll be sure to pass yoru kind words onto Helen!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Didn't realise how easy cover would be…

Didn't realise how easy cover would be for Air B&B until I read an article mentioning Guarddog .

Great service and easy to set up .

22 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Kay,

Thanks so much for taking the time to leave us a review, we're glad you came to check us out after reading the article and pleased we were able to help!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

The whole process was superb.

21 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Cedric,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Very helpful

20 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Arabella,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Hannah was the perfect person to talk to for top up insurance ,

Hannah was charming , calm & knew all the answers to my questions .
She also was an excellent ‘sales ‘ in that she patiently talked me through the benefits of an additional Deposit policy which I am now seriously considering adding on .

16 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Penny,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kind worse onto Hannah and look forward to keeping you covered!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Chelsea was great what a wonderful…

Chelsea was great what a wonderful service

14 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Rob,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kind words onto Chelsea!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

If I were Guardhog

If I were Guardhog, I would be ecstatic about having Chelsea represent my company.
As soon as we emailed and spoke on the phone, I trusted her implicitly, and enjoyed all of our subsequent communication. She replied immediately to my various queries and concerns and the extent of her knowledge is impressive.

After years of using comparison websites in order to avoid speaking to insurance employees, I am now completely converted and had forgotten how amazing it is to get such a great service.

I would also recommend Guardhog for all of the little things they have thought of and covered in their policies and the simplicity of the questions they ask. This really is insurance for the 21st century, well researched to cater to every need, meaning that I actively wanted to buy more products.

I even enjoy getting their emails offering new services – unheard of in my experience with other companies! Can’t recommend them enough to everyone I know.

14 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Lynn,

Thanks so much for taking the time to leave us a review, and such a shining one at that! We're so glad your experience with us has been so positive, Chelsea was over the moon to get such great feedback from you... As were the TopHogs who are treating Chelsea to some hoggy slippers as a thank you and well done! Please do get back in touch if we can assist further, and we look forward to keeping you covered!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Really helpful chat with the adviser…

Really helpful chat with the adviser (I'm a new customer and was finding it confusing). Chelsea helped me understand the process!

12 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Judaline,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one and we'll be sure to pass your kind words onto Chelsea.

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Great service.

Great service, and great to speak to a real person, and quickly. More than that , Chelsea was very helpful at explaining how the insurance works, and making sure cover was in place at short notice on a Friday afternoon. Very much appreciated, thank you.

12 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Phillip,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kind words onto Chelsea and please do get back in touch if we can assist further...

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Chelsea was great at explaining the…

Chelsea was great at explaining the various options that were available to me. I would definitely recommend Guardhog to anyone in need of insurance.

9 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Jonathan,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been such a positive one! We'll be sure to pass your kinds words onto Chelsea and we look forward to keeping your property covered.

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Hannah was extremely efficient and…

Hannah was extremely efficient and helpful

8 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Cara,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one and we'll be sure to pass your kind words onto Hannah!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

We are able to get a service in place…

We are able to get a service in place that is really easy to use.

5 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Barry,

Thanks so much for taking the time to leave us a review. We're glad your experience with us has been a positive one!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

The people at Guardhog are always very…

The people at Guardhog are always very clear and helpful. Pleasure to deal with

2 août 2019
Avis spontané
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Réponse de GUARDHOG

Hi Clare,

Thanks so much for taking the time to leave us a review, we're so glad you've had a positive experience with us!

All the best,
GUARDHOG

Noté 5 sur 5 étoiles

Great staff and easy to set up

31 juillet 2019
Avis spontané
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Réponse de GUARDHOG

Hi Barry,

Thanks so much for taking the time to leave us a review, we're glad your experience with us has been a positive one!

All the best,
GUARDHOG

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