Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Voir plus
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Lisez les avis des autres
Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .
We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Voir plus
Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.
Coordonnées de contact
Unit 2 Nine Mile Water Business Park , SO20 8DR, Nether Wallop, Royaume-Uni
- 020 3927 4080
- accounts@guardhog.com
- guardhog.com
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Seamless service
Seamless service. Chelsea was very helpful and informative & the entire process was very straightforward & efficient. Will certainly use again.
After the tenants from Airbnb broke our…
After the tenants from Airbnb broke our front door, guestready promptly helped us to submit a claim with both Airbnb and Guardhog. In the entire process Marina from Guardhog was extremely helpful, offering help and advice and always replied within minutes. Although in the end we didn’t need Guardhog to pay our claim since Airbnb paid the full amount, I feel obligatory to leave the best rating for Guardhog as it was the best experience with insurance company in the UK I ever had.
Helen was very helpful
Helen was very helpful
She did understand what do I need
Also, she is a very pleasant person to talk to
Great service!
Great service and transparent communication for the onboarding process, I haven’t made any claims yet but fingers crossed the experience is the same!

Réponse de GUARDHOG
Excellent service from Helen
Helen from GuardHog was incredibly helpful. She was very clear on the process.
Would highly recommend.

Réponse de GUARDHOG
Fantastic and highly efficient service
Fantastic and highly efficient service. Signed up in record time!

Réponse de GUARDHOG
Helen was very patient
Helen was very patient , helping me to understand how the insurances work and to get the best value. she was very knowledgeable and efficient.

Réponse de GUARDHOG
Didn't realise how easy cover would be…
Didn't realise how easy cover would be for Air B&B until I read an article mentioning Guarddog .
Great service and easy to set up .

Réponse de GUARDHOG
Hannah was the perfect person to talk to for top up insurance ,
Hannah was charming , calm & knew all the answers to my questions .
She also was an excellent ‘sales ‘ in that she patiently talked me through the benefits of an additional Deposit policy which I am now seriously considering adding on .

Réponse de GUARDHOG
Chelsea was great what a wonderful…
Chelsea was great what a wonderful service

Réponse de GUARDHOG
If I were Guardhog
If I were Guardhog, I would be ecstatic about having Chelsea represent my company.
As soon as we emailed and spoke on the phone, I trusted her implicitly, and enjoyed all of our subsequent communication. She replied immediately to my various queries and concerns and the extent of her knowledge is impressive.
After years of using comparison websites in order to avoid speaking to insurance employees, I am now completely converted and had forgotten how amazing it is to get such a great service.
I would also recommend Guardhog for all of the little things they have thought of and covered in their policies and the simplicity of the questions they ask. This really is insurance for the 21st century, well researched to cater to every need, meaning that I actively wanted to buy more products.
I even enjoy getting their emails offering new services – unheard of in my experience with other companies! Can’t recommend them enough to everyone I know.

Réponse de GUARDHOG
Really helpful chat with the adviser…
Really helpful chat with the adviser (I'm a new customer and was finding it confusing). Chelsea helped me understand the process!

Réponse de GUARDHOG
Great service.
Great service, and great to speak to a real person, and quickly. More than that , Chelsea was very helpful at explaining how the insurance works, and making sure cover was in place at short notice on a Friday afternoon. Very much appreciated, thank you.

Réponse de GUARDHOG
Chelsea was great at explaining the…
Chelsea was great at explaining the various options that were available to me. I would definitely recommend Guardhog to anyone in need of insurance.

Réponse de GUARDHOG
Hannah was extremely efficient and…
Hannah was extremely efficient and helpful

Réponse de GUARDHOG
We are able to get a service in place…
We are able to get a service in place that is really easy to use.

Réponse de GUARDHOG
The people at Guardhog are always very…
The people at Guardhog are always very clear and helpful. Pleasure to deal with

Réponse de GUARDHOG
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