Guardian.in Avis 3

I placed a prepaid order on 2nd December via GNC India’s official website. The shipment never moved from the initial warehouse, according to the tracking.

I contacted customer support multiple times and was repeatedly told the order would be dispatched within 24–48 hours, but that never happened. They were initially unwilling to cancel the order.

Due to the lack of resolution, I filed a complaint with the National Consumer Helpline (NCH). The order is now marked as cancelled, but my refund is still pending.

Sharing this for awareness so other customers can make an informed decision before ordering.

Update: Refund received.

Following up on my earlier post regarding the delayed and cancelled order from GNC India. I can confirm that the refund has now been credited to my original mode of payment.

While the issue has finally been resolved, the process involved significant delays, repeated follow-ups, and escalation via the National Consumer Helpline (NCH) before any action was taken.

Posting this update for transparency and to close the loop. I hope this helps others make an informed decision and know the steps to take if they face a similar situation.

I received a wrong product, but I should pay 600rs for returing product.. Does this really work.. Shit support from gnc.. Don't buy from them... They are scamming

Received fake product from official website, they don't even solving my problem in WhatsApp chat, they are telling me to contact support and i need to wait 1-2 days,

While taking payment you guys need 5mins, and to ship product it almost took 7+ days, and finally sent me fake product,

I have unboxing video and every required proof, & i didn't even opened the box fully, just scanned code, i just need my money back, else I will go to court and complain,