Gumtree Avis 

Gumtree, cough cough, Scumtree are a personal data grabbing bunch of theives. Do not post your for sale items on their website. You will instantly be bombarded by their AI/Chatbots pretending to be buyers. Multiple "is this still available" when it was only posted 2 seconds ago. They will also remove your listing for no reason so you would have to be a complete fool to think about giving them your money and bank details. Customer service is just an AI auto reply that refers you to the terms and conditions etc that you haven't broken?!

I've been on Gumtree for just over a month now, having placed about 20 ads in that time. By what must only be a fluke, I managed to sell something to a very nice couple from nearby. All the other attempts at ads, though they have a lot of views and interest, seem to elicit no messages from potential buyers. There is also the scam element whenever I post something new - someone gets in touch with some lame story about the app not loading and giving me an email address with which to get in touch. This is a known Gumtree scam and has happened to me about a dozen times ... very shabby. I never respond though. Not sure what the procedure is on Gumtree but it reminds me of a labour intensive charity. You list something at a crazy low price after taking pictures and creating the ad ... and then crickets. The good news is that there is still Ebay which works MUCH better and that local charity shops are usually willing to take things which is a better outcome than selling them for nearly nothing on Gumtree. Very disappointing experience overall.

Absolutely disgusting customer service I would advise people unless they want to be ripped off do not pay to advertise on this site I paid £41.99 yesterday and received a email to say Ad is live click the button to view which I did and wasn’t showing thought may take couple of minutes hour later still nothing so I contact them to be told I’ve broken Gumtree rules so I question please advise where or what I have done and they can’t give me a explanation just said I’m not entitled to a refund absolute scammers !!!

I placed an ad for a dog and paid £29.90 and they said they wouldn't refund the money and the ad was breaking the rules according to them. What rules? I wrote: puppy price and please contact me! This company are thieves! I do not recommend! Freeads is better!

Posted various ads as I am selling furniture in my flat. 2 ads went ahead, the others kept being removed. Same type of ads, description, just different items, so I was naturally confused.
Talked to customer service, they said they would sort it out. Nothing happened. Contacted again today by chat to someone called Nora: I was blocked and got an email stating:
"Your account has been restricted, in reviewing your account we can see that you aren't complying with our rules, to the level where we think it is better that you no longer use our website.
We will not be able to remove this restriction at this time and we will not be able to provide you with any more information on the matter."
I am simply appalled by the shocking level of service, rudeness and way I have been treated.

I accidentally posted an advertisement that I paid for in the wrong category and I am unable to amend it yet I can amend any other information.
I politely asked for a refund so I could repost my advertisement and they said no. I am not a very happy person

PATHETIC RESPONSE FROM TRYING TO GHANGE PASSWORD AFTER 12 ATTEPTS NO EMAIL RESPONSE FROM GUMMY
TERIBBLE CUSTOMER SERVICE FROM POOR STAFFING

Ad processing for over 24hrs when making a small edit, tried live chat, nor available, even though during working hours.
Platform gas got worse and not to mention no control of people truing to scam you.

I am so pleased with gumtree,we found our dream dog on here and are collecting him today with cash.

Scum gumtree I deactivated my accounts because every time I put a ad up it gets removed!!
So stick it scamtree in fact black list me I don’t care it’s full of scammers and dodgy sellers

Utter GARBAGE, full of fake ads, fake sellers, ugly prmos for trashy furniture. Just stay away from this infested site.

I posted an advert 1436005221 as I offer a massage service and Gumtree charge me £34 to advertise. My advert was taken down at 2 days saying I went went against their rules.
I offer a professional service so at no point in the advert did I advise anything different or post anything I shouldn't. There's a lot worse adverts that say live. They won't reinstate or refund me. They just take your money delete adverts and when you ask for explain they tell you nothing. Dont lose your money with guntree there are a lot of companies better and cheaper. Vivastreet is brilliant and free for the same advert and you get lot more response, evening company like yell are free but ignore guntree you will lose your advert and money scam and should be closed down so I'm going to trading standards

Took my money for a advert for my puppies removed the add and took the money and I’ve tried serval times to Contact them via email and online chat for a week now and I’ve had no response or explanation at all. Avoid listing or buying from gumtree as they really don’t care they just take your money and run. I’love started legal proceedings now to claim back my money.

Horrendous site. I had £131pounds taken out of my bank just before Christmas. I closed my account straight away . Terrible service .I rang up Gumtree to explain if I can retrieve my money back .All I got was a sorry. ' RUBBISH 'service and no customer care .Dont sell on this site as its full of liars and scammers who want your money .

Scumtree took ad money, deleted the ad.
Yep, that's why it's called Scumtree now.

I have been trying for two weeks to post a property for let on Gumtree ( I am even prepared to pay to do so). Site doesnt work and no way of contacting Gumtree - no phone number).

Very disappointing as used to love Gumtree

Gumtree more like scamtree it’s full of scammer and con artist that’s my thoughts I wish death and destruction on gumtree I hope it’s burns in hell because I got banned for reporting a scammer and my account gets banned not there’s
Stay away from scamtree if you value your goods never send them always get the buyer to collect and either pay though PayPal friends and family or bank transfer

Bumtree. 10 weeks now trying to buy car with no success. No phone numbers to ring people. People say cars for sale then hear nothing back. Just text tennis back and forth getting no where.

GUMTREE TOOK £10 FROM MY BANK ACCOUNT AND REMOVED MY POSTED AD.
MANAGMET CRAP!
CONTACT CRAP!
PEAPLE WORKING FOR GUMTEE CRAP!
YOU BETTER FOLD UP AND NEVER COME BACK!