gunnergear.com Avis 

447
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

im 81 retired senior laser and rocket development scientist us army,,,,wary of any remote internet purchasing. I purchased several items from these guys,,,,never have i recieved, in person or remote... Voir plus

Noté 5 sur 5 étoiles

Oh yeah, I got my Donald Trump limited edition, EDC Keep America Great, spring assist, mechanism knife today!!! 🤩👍👍 Donald Trump celebrated his win, against, Kamala Heroins, election ra... Voir plus

Noté 5 sur 5 étoiles

I had an issue with a defective product. The response from the company was immediate and satisfactory in every way. We used 1 photo transmitted to define and identify the defect. New scope arrived in... Voir plus

Noté 1 sur 5 étoiles

I just got my Black Widow knife today deployed it once and it wouldn’t retract into the handle. This is the second knife I’ve had problems with, I’m not sure once I get them both back to Gunner gear t... Voir plus

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À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

Gunner Gear offers the highest quality brands that experts have come to know and trust. By partnering and networking with the top companies in the industry, they've built an online reputation that is unmatched with prices that are unbeatable.


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4,1

Bien

TrustScore 4 sur 5

447 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,1

Tous les avis

(447)

64 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Ordered their blade club by mistake and…

Ordered their blade club by mistake and repeated attempts to cancel are unsuccessful. Their customer service is not responding and their phone number recording directs you to customer support which is not responding.

20 juillet 2026
Avis spontané
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Réponse de gunnergear.com

Hello Duane,
Our records confirm that we responded to your messages, canceled your Blade Club membership, and provided the option of a refund. Please check your spam or promotions folder for our replies and resolution.

If you are satisfied with how the matter was resolved, we would appreciate it if you updated or removed your review.

Best regards,
Customer Service Team
Gunner Gear

Noté 5 sur 5 étoiles

Item exactly as described. Very bright

Item ordered looked exactly like in website ad. It looked like a mini flashlight and it was good quality. I put the rechargeable batteries in just to see what their power level was. Then I pressed the button and I couldn't believe how visible and bright the green laser was. Then I tried shining it out the window towards my yard. For the brief test the green light was very visible in bright sunlight. Great company to do business with, reliable and if needed their customer support is excellent. This item was exactly as described, came with a charger for the batteries and was a very good value.

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Liberty for All knife

I write reviews on some things I buy, especially things like this. Also I read reviews & that helps when I buy stuff. So ghis is real person's review. I like it. It comes with Liberty for All across the handle. Heavy, good quality for the price what the promo was. Comes in a Trump box but nothing with Trump on the knife.
So it's worth it to me. Probably won't use it but it's nice! Hope this helps!

18 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

NO Customer Support .... Caution !!!

I placed an order on 4/23/26 for a Mini Goliath, Black Widow, and a Joker Blade. I received my order on 5/26/26.
I work in a hardware store and thought these would be great knives for opening boxes with the ease of opening and closing them. When I received them, I thought they were durable enough. Sadly, I was wrong. They are so dull, they don’t even cut paper. I used the small one for three days opening boxes, and then the engagement broke on 6/8/26. The blade simply floated around, it would not engage. I then started reaching out to Customer Support. To date, I have not heard anything back, just their generic message that they will send a detailed message within 72 hours. I then tried the middle sized one and it broke the first day, same issue as the small one. On 6/18 I sent a request to send them all back. Again, to date, nothing. Customer Service is pathetic. I have reached out many times since – nothing…
I even sent a message to a Mr. Christopher Thomas (Manager) and Ms. Emily Smith (Customer Care Supervisor), at least via the BBB. Still – no responses. So, these may not be the right people, but regardless, I will no longer be doing any business with Gunner-Gear. When you call their Customer Care phone number, it tells you to send an email, like I have done, many times above. You cannot leave a message on their phone… A vicious cycle...
Be careful when you order and read the fine print !!!
If I could leave a "zero", I would have.
So disappointed...

15 juillet 2026
Avis spontané
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Réponse de gunnergear.com

Hello Bill,
Thank you for taking the time to share your experience. We regret the frustration this situation has caused.

Our support team responds to all inquiries sent to our support email within 24-48 hours during business hours (Mon-Sat 8am-4pm). If you have not seen our replies, they may have been filtered into your spam or promotions folder, so we recommend checking those folders.

Based on your description, it sounds like the blades may simply need to be reset. OTF knives are designed with a safety mechanism that disengages the blade if it encounters resistance during deployment, which can make it appear as though the knife has failed. This can usually be corrected in just a few seconds by following the reset instructions here:

https://howto.gunnergear.com/otf-reset/

If the reset does not resolve the issue, please reach out to our support email (support@gunnergear.com) and we will be happy to continue assisting you under our warranty process.

We appreciate your feedback and hope you'll give us the opportunity to make this right.

Best regards,
Customer Service Team
Gunner Gear

Noté 1 sur 5 étoiles

Shady business

Shady, shady business. Their product might or might not work and suddenly you're getting charged for 3 subscriptions a month apart from each other. It seems that buying anything from them signs you up into recurring payments that you don't know about because they intentionally put that in the fine print. It's crap, it's a scam, stay away.

17 juin 2026
Avis spontané
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Réponse de gunnergear.com

Hello Sam,
We are sorry to hear that you feel this way. Gunner Gear does not enroll customers in subscriptions without consent. Any optional membership is clearly presented during checkout and requires the customer to select it before completing their purchase. Confirmation emails are also sent with enrollment details and instructions for managing or canceling the membership.

We would appreciate the opportunity to review your account and address any concerns. Please contact our support team at support@gunnergear.com with your order information so we can investigate and resolve the issue as quickly as possible.

Best regards,
Customer Service Team
Gunner Gear

Noté 5 sur 5 étoiles

Order Fixed...

I had an item that was missing from my order, I contacted GG via email and Emily responded ASAP with a remedy - problem solved in less than 24 hours! LOL! Thanks, Emily and thanks GG for being a great company!!!

17 juin 2026
Noté 5 sur 5 étoiles

The product is as advertised

The product is as advertised. And i’m very satisfied with the all the items I ordered. The only problem I might have is the delivery time. However gunnergear is fantastic with the email correspondence and very prompt to answer. I’m sure to order again.

4 juin 2026
Noté 1 sur 5 étoiles

I cancelled my subscription

I cancelled my subscription. Shipping is EXTREMELY slow. Seems like advertise products for sale that they do not have.

29 avril 2026
Avis spontané
Logo de gunnergear.com

Réponse de gunnergear.com

Hello Shane,
Thank you for reaching out. We regret that your experience did not meet expectations. Recently, we experienced an unexpected supply chain disruption that impacted our ability to fulfill some orders within our normal timeframe. While this delay affected a portion of our inventory, it is not representative of how we typically operate.

We understand how frustrating shipping delays can be and sincerely apologize for the inconvenience. If there is anything we can do to assist with your order or address any concerns, please contact our support team and we will be happy to help.

Thank you for your feedback and for giving us the opportunity to improve.

Best regards,
Customer Service Team
Gunner Gear

Noté 5 sur 5 étoiles

Its a pleasure dealing with gunner gear

I have purchased several of their bestselling knives and they were all shipped lightning fast and are all great quality knives...I just received my Diamond Back and it's a real beauty! I couldn't be happier )

Great thing too, they are very easy to speak with if you need to get in touch; Emily is always kind and considerate and always gets back to you with answers

So its a pleasure dealing with gunner gear

Frank

20 mai 2026
Noté 5 sur 5 étoiles

Solid business model

First, you're an honest company. That alone gives you the lead.
You always have exciting new products, deals and you keep your communication lines open; all pluses for any business.

Very good

J W

27 avril 2026
Noté 5 sur 5 étoiles

Recommended Blades from Gunner Gear

Received another Black Widow, what knife! I have a couple of these and intend to give this one as a gift to some worthy outdoorsman. Treat yourself to one. You won't be disappointed. Or, for everyday carry you might consider the little Mini Joker. It's always there for me to handle the little cutting issues that arise during an average day. It's my blade of choice!

3 avril 2026
Noté 5 sur 5 étoiles

Great product, shipping slow but overall Happy!!

Placed an order in January and it arrived in March. Was not happy about that, however, the products showed up and they work as advertised so three people were extremely happy when they arrived and I was able to get them to them. The Blue Force Lasers work as advertised. Nice to finally have a company send something that works as described. Would order from them again.

26 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I was looking at the underarm holster…

I was looking at the underarm holster at 70% off and as I was looking for a price I ended up pushing the wrong button and ordered it for $35. When I saw it I was terribly disappointed and called to return it. They said return shipping would be my problem per their policy. I live in Arizona, it came from California, and they wanted me to send it back to Florida at a UPS cost of $17 for a refund of $35. I later saw it on my "Chinese" web site for $4.35. Are you kidding me? What a senior patriot rip-off.

4 février 2026
Avis spontané
Logo de gunnergear.com

Réponse de gunnergear.com

Hello Dave,
Thank you for your feedback.
We would like to clarify a few important points regarding your order:
First, all orders placed on our website are submitted directly by the customer at checkout. We do not place or modify orders on behalf of customers. Once your order was completed, an order confirmation email was sent to the email address provided, clearly outlining the item and total cost for your review.

Additionally, we did not receive any request to cancel or modify your order prior to shipment. Once an order has been processed and shipped, it must follow our standard return procedures.

Regarding returns, our policy, clearly posted on our website, states that return shipping costs are the responsibility of the customer. This policy is applied consistently to ensure fair and equal treatment for all customers.

We understand that you may be disappointed with your experience. However, your order was fulfilled exactly as it was submitted and in accordance with our policies.

We kindly ask that you reconsider and remove your review, as we acted in good faith and followed our stated procedures throughout this transaction.

Best regards,
Customer Service Team
Gunner Gear

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