Tried this service for the first time and I'm really impressed. My whites came back actually white and everything was folded so neatly. The app is super easy to use too. Definitely recommend.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First time using the service. I was surprised I was charged the weight of my comforter on top of the separate comforter fee. I haven’t experienced this with the drop off laundry service I typically us... Voir plus
L'entreprise a répondu
Everything comes back perfectly folded and incredibly clean. If you accidentally leave something in a pocket, they make sure it is secured to the bag when it is dropped off. Everyone who handles picku... Voir plus
L'entreprise a répondu
We began using Hamperapp after we moved to Aventura, FL almost 4 years ago and they've never let us down. Service is quick, on time and easy to book. Clothing, sheets and towels come back neatly folde... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hamperapp is the easiest way to handle your dry cleaning and laundry needs. We provide an all-in-one cleaning solution, offering services in multiple cities across the United States. Download our free app on the App Store or Google Play, or place your order online. Enjoy free pickup and delivery in all our service areas!
Coordonnées de contact
4,4
Excellent
158 avis
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tried this service for the first time…
Tried this service for the first time and I'm really impressed. My whites came back actually white and everything was folded so neatly. The app is super easy to use too. Definitely recommend.
3 avril 2026
Avis spontané
First time using the service
First time using the service. I was surprised I was charged the weight of my comforter on top of the separate comforter fee. I haven’t experienced this with the drop off laundry service I typically use. Apart from that I did appreciate convenience of pickup and delivery.
6 avril 2026
Réponse : Hamperapp
Thank you for trying our service and for your feedback! We understand the confusion regarding the comforter charges and appreciate you bringing it to our attention we’re always working to improve pricing clarity.
We’re glad you enjoyed the convenience of our pickup and delivery, and we hope to serve you again!
– Hamperapp Support Team 🧺💙
They are reliable and efficient and…
They are reliable and efficient and provide excellent service.
6 avril 2026
Réponse : Hamperapp
Thank you for your kind feedback! We’re delighted to hear that you find our service reliable and efficient. Providing excellent service is always our top priority, and it means a lot to know we’re meeting your expectations.
We truly appreciate your support and look forward to continuing to serve you!
– Hamperapp Support Team 🧺💙
Pickup and drop off efficient and on…
Pickup and drop off efficient and on time. Comforters came back clean and refreshed.
3 avril 2026
Réponse : Hamperapp
Thank you for sharing your experience! We’re so glad to hear that your pickup and delivery were efficient and on time, and that your comforters came back clean and refreshed. That’s exactly the level of service we strive to provide every time.
We truly appreciate your support and look forward to serving you again!
– Hamperapp Support Team 🧺💙
These people are amazing
These people are amazing - if I could give them more business I would. EXCELLENT customer service and communication. Really above & beyond.
13 janvier 2026
Réponse : Hamperapp
Thank you so much for your kind words! We’re truly grateful for your support and thrilled to hear that our customer service and communication made such a positive impression. Going above and beyond for our customers is always our goal, and it means a lot to know we delivered that experience for you.
We look forward to continuing to serve you!
– Hamperapp Support Team 🧺💙
Usually on time pick up and delivery
Usually on time pick up and delivery, clothes come back clean, clothing organized by type, perfectly folded and protected from inclement weather.
Great service!
24 mars 2026
Avis spontané
Réponse : Hamperapp
Thank you so much for your kind words! We’re glad to hear your laundry is consistently clean, organized, and well protected, and that our timing meets your expectations. We truly appreciate your support!
– Hamperapp Support Team 🧺💙
GREAT SERVICE, TOTALLY RELIABLE AND EASY YO BOOK
We began using Hamperapp after we moved to Aventura, FL almost 4 years ago and they've never let us down. Service is quick, on time and easy to book. Clothing, sheets and towels come back neatly folded. Totally reliable, we highly recommend them. Check out the app. You won't be sorry!
8 mars 2026
Avis spontané
Réponse : Hamperapp
Thank you for your continued trust over the past 4 years! We’re thrilled to hear our service has remained reliable, easy to book, and consistently on time. It means a lot that you recommend us, and we truly appreciate your support.
– Hamperapp Support Team 🧺💙
Everything comes back perfectly folded…
Everything comes back perfectly folded and incredibly clean. If you accidentally leave something in a pocket, they make sure it is secured to the bag when it is dropped off. Everyone who handles pickup and delivery is also very kind. I am looking forward to using them for a long time.
7 mars 2026
Avis spontané
Réponse : Hamperapp
Thank you so much for your thoughtful review! We’re delighted to hear that your laundry comes back clean and perfectly folded, and that our team takes care with the little details. We truly appreciate your trust and look forward to serving you for a long time.
– Hamperapp Support Team 🧺💙
Excellent delivery service
Excellent delivery service, prompt pick-up and drop-off. Well cleaned and maintained clothing. Very impressed.
2 mars 2026
Avis spontané
Réponse : Hamperapp
Thank you for your wonderful feedback! We're delighted to hear that you were impressed with our prompt pick-up and delivery, and that your clothes came back clean and well cared for. Providing reliable service and high-quality results is exactly what we aim for, so it means a lot to know we met your expectations. We look forward to serving you again soon!
– Hamperapp Support Team 🧺💙
I had an issue with my debit card and…
I had an issue with my debit card and they help fix it promptly.
5 mars 2026
Réponse : Hamperapp
Thank you for sharing your experience! We’re glad our team was able to assist you quickly and resolve the issue with your debit card. We appreciate your trust in Hamperapp and look forward to serving you again.
– Hamperapp Support Team 🧺💙
Very good service
Very good service. Affordable price. Punctuality is assured.
27 février 2026
Avis spontané
Réponse : Hamperapp
Thank you for your kind words! We’re glad to hear you’re happy with the quality, affordability, and punctuality of our service. We truly appreciate your support and look forward to serving you again 💙
– Hamperapp Support Team 🧺💙
Laundry was returned under wrong name…
Laundry was returned under wrong name and my hotel could not find it. The bag I sent my laundry in was not returned
4 mars 2026
Réponse : Hamperapp
We’re truly sorry to hear about this experience. Returning your laundry under the wrong name and not receiving your bag back is absolutely not the standard we aim to provide. We understand how frustrating this must have been, especially at a hotel.
Please contact us at info@hamperapp.com
so we can review this immediately and make it right.
– Hamperapp Support Team 🧺💙
Réponse : Hamperapp
Thank you so much! We’re thrilled to hear you loved the quick service and that your clothes came back perfectly clean. We truly appreciate your support 💙
– Hamperapp Support Team 🧺💙
Courteous team
The team has been supportive and courteous. Happy with the service.
23 février 2026
Avis spontané
Réponse : Hamperapp
Thank you for your kind words! We’re glad to hear our team has been supportive and courteous, and that you’re happy with the service. We truly appreciate your trust in Hamperapp 💙
– Hamperapp Support Team 🧺💙
Easy to navigate and the communication…
Easy to navigate and the communication was great. Quick and efficient. Definitely a repeat customer
6 février 2026
Réponse : Hamperapp
Thank you so much for your kind words! We’re happy to hear you found the service easy to use and the communication quick and efficient. We truly appreciate your support and look forward to serving you again soon.
– Hamperapp Support Team 🧺💙
Great service
Great service, professional, timely pick up and drop off. Clothes washed, very clean and folded nicely.
4 février 2026
Réponse : Hamperapp
Thank you so much for your kind words! We’re glad to hear you enjoyed the professional, timely service and that your clothes came back clean and neatly folded. We truly appreciate you choosing Hamperapp and look forward to serving you again.
– Hamperapp Support Team 🧺💙
Easy process and everything done…
Easy process and everything done beautifully!! Thank You,!!
4 février 2026
Réponse : Hamperapp
Thank you so much for your kind words! We’re happy to hear the process was easy and everything was done beautifully. We truly appreciate you choosing Hamperapp!
– Hamperapp Support Team 🧺💙
Efficient and very courteous.
4 février 2026
Réponse : Hamperapp
Thank you for the great feedback! We’re glad you found our service efficient and courteous. We appreciate your support and look forward to serving you again.
– Hamperapp Support Team 🧺💙
Better turnaround
There was a lot of miscommunication, but the supervisor made it right by applying a discount for next use so I appreciate it
1 février 2026
Réponse : Hamperapp
We’re sorry to hear about your experience. This is not the level of service we aim to provide, and we’d really like the opportunity to make things right. Please contact us at info@hamperapp.com
so our team can review your case and assist you directly.
– Hamperapp Support Team 🧺💙
A huge thank-you to Elsa for her…
A huge thank-you to Elsa for her assistance. Hamperapp is my go-to for quality laundry care, and Elsa ensured a smooth pickup and careful service. Really appreciate her help and look forward to the results!
15 décembre 2025
Avis spontané
Réponse : Hamperapp
Thank you so much for taking the time to share this kind feedback! We’re thrilled to hear that Elsa provided such great assistance and helped ensure a smooth pickup and quality care for your laundry. We’ll be sure to pass along your kind words to her—they mean a lot to our team.
We truly appreciate you choosing Hamperapp and look forward to continuing to take great care of your laundry!
– Hamperapp Support Team 🧺💙
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.