Hamperwell Avis 

One star for coming on time, but disappointing hamper. Doesn’t look as good in real life as in pictures.
It shows and says with Yankee candles.
No, it didn’t. It came with two stupid ridiculous tiny cheap candles that were way too small for the compartment. Looked pathetic.
Chocolates were all over the place as no protective film or cover on them, so obviously moving around everywhere.
I’m going to replace the candles with something else now before I give my gift.
So NOT worth the price. Terrible.

Absolutely brilliant, delivery and quality was excellent. Will use again!

Ordered product that should’ve contained Yankee candles but received a cheap alternative. Contacted support but had no response.

Very poor service. Advertises no substitutions to items within the 'bouquet' but the cheap, crappy poundland quality cellophane wrapped candle swapped for the Yankee Candle I was expecting made the whole thing look cheap and nasty. Funnily enough, absolutely no response to any contact via the site or email. There is a Harrogate address on some emails (nothing on their actual site) which when you enter on Google maps is actually a sweet shop with a different name: The Oldest Sweet Shop in England at the exact same address. They deny any link....
Additionally, Companies House lists Hamperwell as dissolved late last year and the review site they bang on about on thier site does not even recognise them as a business/outlook so I've no idea where the alleged 100s of +ve reviews for them are, because they certainly aren't here!

No contact details , i tried to contact 5 mins after ordering as put wrong delivery address , no contact details other than email address that no one responds to , impossible to contact if any issues , not sure if genuine company

Excellent service

Can’t fault the product or delivery as was spot on and everything as described - like a lot of others on here - I too requested a gif card as it was a valentines present - guess what ? NO GIFT CARD :( :(

If HAMPERWELL are reading this then with take the gift card off your site or do as you advertise and give a free option for - send the gift card!!!

8/10 overall - would have been 10/10 if there was a gift card sent :/

Good product. And price. Delivery very quick.

Exactly as described and arrived on time.

As others have said though the gift card is a piece of paper like a delivery note with the chosen wording on it. A little bit underwhelmed by that bit. But if they learn from this and make that bit better I’ll be very impressed.

Valentines Lindt chocolate hamper with roses, arrived on time and as described. Wife loved it and said it made a lovely change from the usual flowers. lol.

Great gift and clever design well worth the money and the surprise on my wife’s face

Our Valentine box arrived on the day we requested and was exactly what we ordered, very happy with all aspects and would use again.

bit expensive but worth the surprise

Easy to use website, great price , arrived on the delivery date I chose , and very good quality gift pack !!

Very nice gift. Well packaged and good delivery time.
Quite expensive though.

My wife was over the moon, so I was : )

Well done, Hamperwell, you got it bang on.

Cheers.

Ordered chocolate bouquet for my kids and arrived promptly as I booked it. My kids enjoyed it and loved it!

The photographs make this look amazing but in reality it doesn’t stack up at all. The advertised Yankee candle votives are nothing but cheap B&M specials wrapped in plastic. The luxury soap roses are terrible plastic Chinese rubbish and are nothing like they are described. This is a complete violation of trading standards. The chocolate is as described and the packaging was good. My experience was ruined because of the poor quality of the roses and the candles and I feel truly ripped off ! My wife tried to look pleased but I know she wasn’t. Thank you for ruining Valentine’s Day and scamming me. Do not buy from this company

I'm very happy, the whole ordering process was simple, the package arrived on time, communication updates good. Thanks

My son paid £40 for a valentine's box which looks absolutely stunning on the website - arrived and opened it to be absolutely stunned by the contents - not the lovely Yankee candles in glass jars but cheap little candles in polythene wrappers - how can you get away with thinking this is acceptable. I've emailed today wanting an explanation or refund otherwise I'll be reporting your firm to Trading Standards and working in the legal profession will take this matter further