Hampton have always provided a professional service, but along with that they have also provided personalised, friendly communication throughout. They are what FLGS (friendly local game stores) should... Voir plus
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Lisez les avis des autres
Everything was perfect, from start to finish. It's a shame they won't be doing board games anymore. But when they were there, John and the team have delivered a stellar service for their customers.... Voir plus
Superb. There a probably a very small handful of boardgame companies that I really trust, who will deliver on-time, with well packaged games. Hampton Hobbies is one of them. In fact, I'll always che... Voir plus
This is my first time buying from Hampton Hobbies and Games and I will gladly shop with them again. Firstly, their custimer service was attentive and well mannered, keeping me informed of updates and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hampton Hobbies and Games have been serving our customers for over 5 years. We are an online independent UK Store offering a wide range of Board Games and Trading Card Games. Every order is packed with attention to detail, care and using sustainable packaging, with tracked postage services. Every customer is important to our small business. Hampton Hobbies and Games prides itself on offering the convenience and ease of an online store, combined with the personal and friendly service of a local shop.
Coordonnées de contact
Hampton Hobbies and Games Allia Future Business Centre Peterborough, PE2 8AN, Peterborough, Royaume-Uni
- hamptonhobbiesandgames@yahoo.com
- hamptonhobbiesandgames.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Order was late as goods were a new…
Order was late as goods were a new product, but I was kept informed of the delay. Goods arrived, well packed, as per final delivery date. I had a hand written note apologising for the delay which was very touching. I would not hesitate to use them again.
Preorder Excellence
Preorder. Didnt require full upfront payment.
Delays (out of retailers control) were communicated often.
Prices good
Delivery swift once available
The best in every department!
I've reviewed Hampton Hobbies and Games before but a few months later I'm amazed at how good they are still! Hampton Hobbies is exactly what every company should strive to be. At every possible aspect they excel in! They customer service and support is genuinely second to none. Such a pleasant and personable experience which each order. Every order is packed with care and on time. They give the best possible prices even in a time where even most companies try and mark up their prices to compare to a secondary market. I will always now try and purchase from them before anyone else as I truly believe they deserve every bit of business that they get and more! Thanks again for all the orders and support!
Prompt delivery and a very personal…
Prompt delivery and a very personal experience. Good selection and fair price on board games!
This was a pre-order I'd forgotten…
This was a pre-order I'd forgotten about. Beautifully packaged and arrived on release day, in perfect condition. They just get on with it and do a brilliant job. I'm currently buying less than ebfore, but they are my first stop for anything I want.
Big up Hampton Hobbies and Games!
Excellent packaging, great customer service, hand written note inside too and good prices compared to major retailers.
One of the best online retailers around
One of the best online retailers around. Delivery is always speedy and orders are packaged with great care. Thanks!
Completely blown away by the superb and…
Completely blown away by the superb and quick service and personal touch with my order. Will definitely order again!
Not just an order number
Every order you make with HHaG feels personal. The had written note at the bottom of the delivery slip. The attention to packing. You don't feel like "just another order number" I've ordered many times with John and HHaG. Even though I hadn't ordered for a while, it was nice to see the "Welcome Back" note. They care, it's obvious the passion to ensuring the whole process keeps customers returning, it's a dying art form is customer service and John and the team, for me, have always absolutely nailed it.
pre-order experience
Had a game on pre-order. HHG service is absolutely top class and would definitely use again. Shame I can’t give a 6th star as they deserve it!
Excellent, personal service.
John is always the first person I ask when I need a recommendation for a game, as he's so in the know. I asked John for recommendations for my daughter's 13th birthday and he suggested a few options. He ordered in the game I chose, and posted it out within good time for wrapping up. Excellent service as always - we chose Carcassonne, and really looking forward to playing it.
Pre ordered an expansion
Pre ordered an expansion. Received several emails informing me of expected delivery date.
Pricing very competitive.
Packaging excellent.
Even had a personal note thanking me for purchase.
Will definitely use again (if the wife lets me buy yet another game!)
Can thoroughly recommend.
Pre Order great communication
Did a pre order, kept up to date with several emails.
Packaging first rate.
Pricing was competitive.
Will definitely use again (if the wife lets me have another game!)
Excellent UK company
Product arrived well packaged and complete. Company kept me well informed as to status of this preorder from late last year. When in stock, my order was fulfilled and delivered quickly and I was kept up to date with delivery details.
Good to see a UK company doing well and the level of customer service was excellent at all times. Would use again the future.
The best store around
The best store around, allow me and my son to get the products we want to rip and John is a star and amazing to deal with, glad we have a store like this that stops people reselling, everyone should follow what they do.
Superb
Superb. There a probably a very small handful of boardgame companies that I really trust, who will deliver on-time, with well packaged games. Hampton Hobbies is one of them. In fact, I'll always check their website first to see if a game is in-stock, because you know you're getting top quality service, from a company that really loves what they do.
Highly recommended.
Quick delivery, fantastic service
Chose 24 hour delivery, items were dispatched within an hour and arrived the following day. One game had an item missing, messaged Hampton and they responded quickly and sorted the issue for me. Totally recommend these guys, great service and fantastic communication all round. Puts bigger retailers to shame!
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