Ordering was simple and convenient, and I was glad to have Apple Pay as a fast payment option. Even though I placed my order during a busy period, the team kept me informed, and it actually arrived ea... Voir plus
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Lisez les avis des autres
Nu vă lăsați comanda pe ultima sută de metri, expedierea este destul de greoaie, însă eu mi-am asumat asta, pățind la fel și la prima comandă, dar totodată merită așteptarea. Ambele comenzi le-am făcu... Voir plus
Salutare! Am cumparat 3 produse de la voi (2 din mag si unul online), sunt f multumita de ele, sunt in vacanta, Noua Zeelanda si Australia - au fost apreciate si le am spus cu drag despre Hamza! Spe... Voir plus
La HAMZA nu cumperi doar haine. Cumperi o stare. De fiecare dată când port ceva de la ei, simt că port o extensie a felului în care vreau să fiu. Materialele sunt foarte bune, croielile sunt me... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Stefan Hamza had a dream to create a fashion label for open-minded individuals who valued both style and self-expression. He spent years honing his skills and perfecting his craft, eventually launching a clothing line that is known for its exceptional quality and unique designs. Hamza's passion for meditation and self-awareness played a pivotal role in his creative process. He believed that clothing should not only look good on the outside, but also make the person wearing it feel good on the inside. He poured his heart and soul into each piece he created, infusing them with positive energy and good intentions. As his business grew, Hamza's determination to provide his customers with an experience rather than just a transaction led him to open a brick and mortar store. Inside the store, it was decorated with candles, soft music, and plants to give a calming feeling when you step inside. He hired a team who shared his vision and values, who would make sure that everyone who walked through the door felt welcome and special. They give styling advice and recommendations, making sure that each customer would leave with not just clothes....but with a positive experience. As customers walk into the store, Hamza's warm welcome and a joke would lighten up the mood and make people feel at ease. He would always tell his customers: "Fashion is not just about what you wear, it's about how you feel when you wear it." Hamza's clothing quickly became a favorite among individuals who wanted to express their individuality and feel good in their own skin. His pieces were not only beautiful but also had a powerful energy that seemed to touch the hearts of all who wore them. Despite the success of his business, Hamza never lost sight of what truly mattered: making people feel good about themselves through the clothes they wore. And in doing so, he not only built a thriving fashion label but also a loyal community of customers who felt like family.
Coordonnées de contact
Strada Spătarului 41, 030167, București, Roumanie
- 0741571566
- atelier@hamza.ro
- hamza.ro
4,8
Excellent
1 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service and very…
Excellent customer service and very quick international delivery!
Items are very high quality!
3 septembre 2024
High quality products
High quality products! Great designs, super good fabrics and wonderful customer service!
18 août 2024
Romanian products are awsome..
Romanian products are awsome..
I love the quality and everything....
13 août 2024
Best experience
Experienta mea a fost una foarte buna,deoarece livrarea s-a efectuat foarte repede iar calitatea produsului a fost superioara.
13 août 2024
Cea mai proasta experiența cu un magazin online
Am comandat o pereche de pantaloni care au ajuns pătați în mai multe locuri. Am contactat magazinul și mi s-a spus să îi spăl și în cazul în care petele nu ies la spălat să revin cu un telefon. Petele nu au dispărut așa ca am sunat din nou și mi s-a promis ca vor anunța curierul pentru a prelua pantalonii și voi primii o pereche curată. Acest lucru nu s-a întâmplat și astfel am rămas cu o pereche de pantaloni murdari și 500 de lei în minus.
5 août 2024
Réponse de Atelier Hamza
Hello Oana,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused. From the beginning, our colleague informed you that we would replace the product and that you just needed to wait for the courier to pick up the package. We mentioned that this might take 2-3 working days, and we understand that this waiting period has been frustrating, especially since the product should never have been sent in that condition.
It's important to note that our colleague clearly communicated that the courier would handle the return, and asked you to wait for this process to be completed. We regret that you felt the need to post this review before the courier had the chance to pick up the package.
We also acknowledge your concern about being out of pocket, even though the purchase was made using a voucher that you won. Regardless, we understand your frustration and are fully committed to ensuring that you receive the clean, replacement product as promised.
We are dedicated to resolving this situation as quickly as possible and appreciate your patience and understanding.
My experience was great because I like…
My experience was great because I like your products
31 juillet 2024
Well deserved rating !
19 juillet 2024
Am avut ocazia de ai intalni in incinta…
Am avut ocazia de ai intalni in incinta festivalului Beach Please Costinești , si nu am putut pleca de la ei fara 2 articole vestimentare de dama. Produsele sunt foarte calitative , designul este unul unic, recomand cu incredere! Personal foarte amabil 😊🙏Recomand cu drag produsele lor!
12 juillet 2024
Avis spontané
Produsul e maxim
Produsul e maxim! Iar pachetul a fost pus in aceeasi zi la curier! Super super multumita de tot! Iar Iulian de la customer service a fost super helpful!!
21 juin 2024
Modern and stylish designs! I love them!!
Overall, I highly recommend Hamza to anyone looking for high-quality, stylish clothing. They have certainly gained a loyal customer in me, and I can't wait to shop with them again!
11 juin 2024
Sunt foarte mulțumit de produsul
Sunt foarte mulțumit de produsul, care l-am comandat. Singura obiecție gluga, la hanorac este exagerat de mare.
31 mai 2024
The Hamza Atelier is a very profesional…
The Hamza Atelier is a very profesional business, not only in the clothing line but also with their clients, they are very gentle, kind and helping when it comes to their costumers so that you can get the right fit.
The quality of the clothes is one of the best, and their materials are one of the top.
14 juin 2024
Avis spontané
Amazing clothes! Great customer experience!
Amazing clothes! Great customer experience!
In my opinion, the brand distinguishes itself through its unique designs and high quality fabrics. The clothes are extremely cool, comfortable and edgy! Also, the delivery process is impeccable and I just love how the clothes are packed. They pay a lot of attention to details, including spraying perfume inside the box, which I found awesome! Initially I ordered a larger size and I had to change the item, so I contacted them and the person with whom I interacted was extremely prompt, useful and kind. Overall a great experience and I recommend them with all my heart!
9 mars 2024
Avis spontané
The best in the industry
The best in the industry. The materials from which the clothes are made are exceptional, they do not shrink or change color even after many washings in the washing machine. The t-shirt models are carefully embroidered and do not have the slightest mistake. I warmly recommend to everyone.
24 avril 2024
Avis spontané
Calitate și stil.
10 mai 2024
Avis spontané
Materiale de calitate
Materiale de calitate, care rezista bine in timp. Sunt foarte mulțumit.
28 mai 2024
Avis spontané
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