Handy Cleaners Avis 

176
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

SCAM Carpet Cleaners. I used this company 2 weeks ago to clean a bedroom carpet and as with other reviews ive been left with a smell of damp and mildew with in 24hours of the clean and its still there... Voir plus

Noté 1 sur 5 étoiles

We booked and paid for an end-of-tenancy clean but the appointment was rescheduled four times, each time at extremely short notice (i.e. day-of) and for a different and vague reason (e.g. “... Voir plus

Noté 1 sur 5 étoiles

Recently booked an end of tenancy deep clean with Handy Cleaners. The quality of cleaning was extremely poor (floors not mopped, missed dusting and hoovering, cupboards not cleared out). They refused... Voir plus

Noté 5 sur 5 étoiles

Highly recommend Handy Cleaners. Poli has been cleaning our flat for around 1.5 years, and she never misses anything. Great price, reliable, trustworthy, and thorough service. We had fortnightly clean... Voir plus

À propos de l'entreprise

  1. Service de ménage

Informations provenant de diverses sources externes

Handy Cleaners - a reliable London-based cleaning company. Our cleaners are here to serve any and all of your commercial or residential cleaning needs! Our cleaning services are performed by certified cleaners who are polite, skilled and well-trained. We offer the following services: carpet cleaning, upholstery cleaning, patio cleaning, regular domestic cleaning, oven cleaning, window cleaning, gutter cleaning and many others.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(176)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Look elsewhere for end of tenancy

Recently booked an end of tenancy deep clean with Handy Cleaners. The quality of cleaning was extremely poor (floors not mopped, missed dusting and hoovering, cupboards not cleared out). They refused to guarantee the kitchens and bathrooms due to limescale, then proceeded to not bother to clean these rooms properly at all. Needless to say we had to resort to booking another cleaner last minute to get our deposit back. Avoid making the same expensive mistake, and avoid this company.

5 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Handy Cleaners

Highly recommend Handy Cleaners. Poli has been cleaning our flat for around 1.5 years, and she never misses anything. Great price, reliable, trustworthy, and thorough service. We had fortnightly cleanings until recently and have now upped our schedule to weekly cleanings. Very happy with their service!

5 août 2021
Avis spontané
Noté 1 sur 5 étoiles

I had problems with Handy because they… took my money when there was no service rendered.

I had problems with Handy because they never notified me as to when my cleaner would be coming, There is no one to call directly if you have a problem. Emailing takes severals days at best. So I stopped payment on my account with Handy at my bank. One month goes by no problem. Now this month August they from what I am told changed their ID number and was somehow able to take money out of my bank account. Believe me i am addressing this with my bank for sure. But as of right now I have paid for services not rendered. I think they are crooks

4 août 2021
Avis spontané
Logo de Handy Cleaners

Réponse de Handy Cleaners

Dear Sadie Hart,

We are really sorry to hear about your terrible experience with the cleaning company you have been hired but unfortunately, you have addressed your issues on the wrong cleaning company's page.

We are Handy Cleaners and are based in the United Kingdom and serving only the city of London. You are living in the United States, so it is impossible for us to be your cleaning provider.

Also, in your reviews history is seen that you have previously addressed an issue with signing a contract for 6 months with HANDY and have referred it to their cleaning company's page: HANDY.com unlike this time. So, we truly hope that you take this issue again to them in order to get it solved and you sort everything regarding your wrongfully charging out and get refund for it!

Wish you all best,
The Handy Cleaners team

Noté 1 sur 5 étoiles

They cancelled on us at the last minute…

They cancelled on us at the last minute for a post-building work clean-up, a day before we were supposed to move in. Pretty awful.

27 juillet 2021
Avis spontané
Logo de Handy Cleaners

Réponse de Handy Cleaners

Dear Ahmad Ghaddar,

Thank you for bringing this to our attention. We are very sorry to hear about the situation you had to deal with due to last minute cleaning service cancelation and we are very concerned to hear about your unpleasant experience.

Here is why our customer care team is currently working on your case as we would like to get to the bottom of the matter.

Unfortunately, we can't locate you in our database and would kindly ask you to please share some more details about your booking, as your booking Reference number or/and Customer ID, so that we could easily identify you and take account of what exactly has happened and respectively, be able to present a resolution for you.

Looking forward to hearing back from you!

Kind Regards,
Handy Cleaners

Noté 5 sur 5 étoiles

Excellent Service

Within a couple of hours, my rather neglected carpets (including a well worn stair carpet) were cleaned to an amazing standard. Absolute recommend this firm.

22 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Great company and excellent service

Great company and excellent service. We called them on Sunday trying our luck and surprisingly someone answered the phone and helped to arrange a cleaning slot for us. Through in getting our requirements and prompt in providing paperwork. Tania and her work partner did an excellent job in cleaning our apartment and the apartment looks so new now!!!

17 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

I got through immediately
Arranged a time and day when I wanted
Two confirmations prior to the date
Arrived very polite professional and thorough
Very happy
No hesitation in recommending
Jenny bailey

8 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service!

Fantastic job cleaning our carpets. They got out stains we were sure were permanent! Like magic! So appreciated their wonderful customer service too. Will certainly be using them again!

1 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. The cleaners were punctual and detailed. We will definitely use them again for our pre and post tenancy cleans. Highly recommend them.

11 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Great job!

I used this company for carpet and upholstery cleaning for two flats and the cleaner did great job! I'm really very happy with their service and highly recommend them!

10 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service and friendly staff

I have a cream carpet which was covered in stains and it looks as good as new. Efficient staff and really friendly customer service - would and will be highly recommending!

10 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Superb!

Superb!

I’m a man + single + living in a studio flat for four years + moved to London for the first time = DANGEROUSLY DIRTY FLAT!

Zhelka and Asen were lightening quick cleaning magicians!

My sofa (a coffee and beer stained petri dish of disaster) was reborn fresh, new and brightly coloured after the whooshing of their magic cleaning wands!

If I’d have had some food with me, I would have eaten it off the sparkling floor when they’d finished.

Great stuff!

26 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Very professional clean of carpets…

Very professional clean of carpets throughout house and stairs. Had to organise from Italy for my elderly mum. Everything went to plan. Punctual and polite. Mum's thrilled with her carpets looking so clean.

13 janvier 2021
Avis spontané

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