Banner for Hansons Auctioneers

Hansons Auctioneers Avis 

1 164
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole service was brilliant. We called up to ask for a home visit which was free of charge, we had no idea with having a clear out due to death in the family if some certain items were worth anyth... Voir plus

Noté 5 sur 5 étoiles

First contact was William (Etwall branch) who specialises in coins. He was clearly passionate about his expertise in this field. His estimates were pretty much spot on. Everything went smoothly from s... Voir plus

Noté 3 sur 5 étoiles

The guy that came to our house didn't really give us any clue about the things we had, he seemed rushed & not really interested so much so he took our stuff & didn't leave us a receipt, I've had to c... Voir plus

Noté 5 sur 5 étoiles

Thanks to Justin, Danni and Lisa at the Penshurst office for their kind advice, professional valuations and friendly approachability before, during and after the auction. I felt in good hands in a... Voir plus

À propos de l'entreprise

  1. Maison de vente aux enchères
  2. Art & antiquités
  3. Vente aux enchères de voitures
  4. Boutique d'objets à collectionner
  5. Enchères en ligne
  6. Maché en ligne

À propos de Hansons Auctioneers

Écrit par l'entreprise

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 164)

796 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All went well

All went well. I hoped that the paintings I left for the auction would be marked as being painted by artists who were Royal Academicians. They might have created more interest.

8 juin 2026
Noté 1 sur 5 étoiles

Arrived damaged, misdescribed, no fair resolution

Arrived damaged, misdescribed, no fair resolution

I purchased a ring listed as aquamarine. It arrived damaged and does not match the description, quality or value stated in the listing.

When I raised my complaint, the response was dismissive. They incorrectly claimed the damage happened after delivery and used this to avoid addressing my main concern — that the item was misrepresented. Their testing claims feel one-sided and no evidence, and they refused any refund or solution entirely.

I am not satisfied with this outcome and am now reporting the matter to Trading Standards. This company shows no accountability or willingness to put things right. I strongly advise others to avoid buying here.

 

21 mars 2026
Avis spontané
Logo de Hansons Auctioneers

Réponse de Hansons Auctioneers

Following receipt of your complaint, the ring was returned to our jewellery department and subjected to further gemmological testing, including a polariscope, dichroscope, Chelsea colour filter and refractometer. These tests confirmed the stone to be beryl, variety aquamarine, consistent with our original catalogue description.

We also reviewed the catalogue photographs, condition report and correspondence relating to the lot before reaching our decision.

As this matter remains the subject of an ongoing dispute, it would not be appropriate for us to comment further in a public forum. We will continue to cooperate with any recognised dispute resolution process should one be initiated.

Noté 5 sur 5 étoiles

Setting a fair estimate

The man who valued the item, set a fair estimate. We were kept informed when the sale was going to be. We could see an online catalogue, and were able to view the auction on line.
Our item exceeded its estimate so we were very pleased. And we have been given a payment date.
Good service all round.

31 mai 2026
Noté 4 sur 5 étoiles

Great service

Had a few things to get rid of, the valuer went through everything thoroughly and gave me individual valuations and told me when the auction was taking place. I got an email shortly after with the totals they went for. The whole process from start to finish was swift and stress free

9 juin 2026
Noté 5 sur 5 étoiles

Thanks to Justin, Danni, Lisa and Charles

Thanks to Justin, Danni and Lisa at the Penshurst office for their kind advice, professional valuations and friendly approachability before, during and after the auction. I felt in good hands in a totally new experience for me.
The sale was a big success and I achieved more than I hoped.
All made possible by the team in Penshurst and the auctioneering skills and enthusiasm of Charles himself.
I will definitely recommend you

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Sorting the problem

Kate Beardsmore was really helpful and important to me very honest. She said it was how it is. I appreciated that . As I was led down the path when buying my painting elsewhere before I went to Hansons. I went to Etwall, Derbyshire.

7 mai 2026
Noté 1 sur 5 étoiles

Disappointed

Disappointed

9 juin 2026
Logo de Hansons Auctioneers

Réponse de Hansons Auctioneers

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

We would appreciate the opportunity to understand what happened and see if we can help. Please contact us at media@hansonsauctioneers.co.uk with your details or any relevant reference numbers, and a member of our team will be happy to look into your concerns.

– Team Hansons

Noté 5 sur 5 étoiles

Very good experience with Hansons

Very good experience with Hansons, Stephen Drake was very helpful when appraising the items I wished to sell and gave me realistic/achievable prices. The whole process was very well handled, I would have no hesitation in recommending Hansons.

9 juin 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus