Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... Voir plus
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Lisez les avis des autres
Whilst on my shifts I received news that my child's father had passed away and your colleagues Rachel Schofield from your support team made sure I was ok and the company sent their condolences. Also t... Voir plus
Update! Now a hat trick. Three confirmed shifts in 2 weeks - turned away every single time. Absolutely appalled at the treatment my daughter has received from Hap. Two weekends running, turning up... Voir plus
Good customer service , even if it is a mere doubt the team dosent ignore it , that make a good quality Customer service , Got inn to the organization as a event staff within 1.5 Months , the process... Voir plus
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It was alright
I’ve genuinely had a great time working…
I’ve genuinely had a great time working with HAP. The entire experience has been both enjoyable and rewarding. The staff are incredibly supportive—whether you’re on-site or off-site, they’re always ready to help and make sure things run smoothly. You never feel like you’re on your own, which makes a huge difference, especially during busy shifts. It’s clear they really care about the people working with them. I’d definitely recommend working with HAP to anyone looking for a positive and well-managed work environment!
My experience was made great because I…
My experience was made great because I was in a black area. My phone only rung once. I was unable to call back. So I emailed the company. I received a call back in record time and was able to have shifts confirmed for upcoming concert.
Overbooking and under promising
I worked for the first time with hap at latitude, they overbooked staff on a fair few bars and proceeded to clock out a large chunk of us only 4 hours into the shift considering all the effort some go through to camp and get to the destination and only provide 4 hours work a day is embarrassing especially when you consider that the booking says 6-16 hour shift.
That being said I’ve heard hap is good for smaller venues, however I won’t be giving them a second chance to find out
Brilliant response to queries
Brilliant response to queries - very efficient and helpful.
A great and awesome organisation to…
A great and awesome organisation to work with.
The application process was quick and…
The application process was quick and the response time was quick as well. However after being successful I’m still unable to apply for any jobs as a result of PARIM. I have filled the form but still nothing.
The application process was interesting…because of the way you delivered the your point across and your company population also the engagement with customers
The application process was interesting and i loved how everything was straightforward and to the point stage 1 stage 2 stage 3 very good
I've had an exceptional experience with HAP SOLUTIONS.
I've had an excellent experience with Hap Solutions! Their team is professional, responsive, and goes above and beyond to ensure customer satisfaction. The service was prompt, and the results exceeded my expectations. I highly recommend Hap Solutions for anyone looking for reliable and efficient solutions. Keep up the great work.
It was my first shift with Hap i felt…
It was my first shift with Hap i felt so nice and comfy working HAP Also Manager and co staff right from assigning Bar were good and Enjoyed working in Bar
Great company clear supportive…
Great company clear supportive instruction and communication.
First timer review!
I did my first ever bar shift, which just happened to be at the National Bowl, Milton Keynes. Registration was friendly and straightforward, and despite being a complete bar novice, the bar managers were very approachable. Once I'd got the hang of the till system, I was good to go. Had an amazing shift, absolutely loved it!
My Bartending Journey with HAP
I had the opportunity to work as a bartender at Drumsheds on 14 December 2024 through HAP Solutions Agency. Their hiring process was efficient, transparent, and well-organized. Throughout my time with them, I was impressed by their professionalism and the respectful manner in which they treated their staff. Communication was always clear, support was readily available, and payments were processed accurately and on time. HAP Solutions demonstrated genuine care for their team, making it a pleasure to work with them.
Last week, on 29 June 2025, I worked as both a bartender and barback at Crystal Palace. It was an excellent experience—the clock-in and clock-out process was smooth and accessible, and the team on-site were active, supportive, and genuinely friendly.
100% the best experience
Super nice with everything and always willing to help
Just Great!
Very excited to be part of this amazing…
Very excited to be part of this amazing community
informative attentive and very quick…
informative attentive and very quick responses never at one point leaving you in the dark
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